William Smith Group 1832 - Academy Reviews 100

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and friendly demeanor, making the overall experience very positive. People frequently highlight the well-structured and practical nature of the training courses, which instills confidence and provides valuable hands-on experience. The service provided is often described as excellent, with many appreciating the personalized approach and the clear, informative delivery of content. However, some people mentioned minor issues with the presentation, such as difficulty hearing the speaker or items not being shown in full screen during virtual sessions.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the trainers and staff for... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the hands-on experience,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and knowledge provided. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently took part in the kitchen vinyl wrapping training with William Smith and was really impressed with the whole experience. The course was well structured, practical, and gave me the confiden... See more

Company replied

Rated 5 out of 5 stars

I recently completed the Kitchen Wrap Training Course and honestly, I can’t recommend it highly enough. The course itself was brilliant from start to finish – really well structured and packed with... See more

Company replied

Rated 5 out of 5 stars

Amazing group of people, everyone is friendly and inviting. The training is top tier, there are few, if anyone else who have the level of experience and knowledge as the training team. They only use t... See more

Company replied

Rated 5 out of 5 stars

The training team at William Smith are excellent! They have a wealth of knowledge when it comes to the application processes and the materials they work with. I particularly like the fact that they do... See more

Company replied


Company details

Written by the company

Training the Professionals The Training Academy is dedicated to both training and inspiring people in the sign, graphics, and interiors industry, with whom it’s been servicing for over 100 years. Hosted inside an inviting “Inspiration“ Centre, training courses cover a range of products across our portfolio and are intended to help develop you as a professional, no matter what your skill level. Whether you are looking to become a trained installer, learn how to sell the products we offer, or just want a taster for the products and opportunities in the marketplace, we have a training course for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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Rated 5 out of 5 stars

Great

Excellent course and great value for
Money

March 11, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Fantastic Training Event

Extensive knowledge about given subject and communicated excellently.

March 9, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Very knowledgable trainer- amazing in depth theory training!

Very knowledgable trainer (Tom Greaves) who gave an amazing insight into the theory of wrapping and what we should expect from the practical course next week. He answered all our questions with great depth and I came away from the training feeling a lot more confident. Thank you!

February 27, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

John delivered a fantastic taster…

John delivered a fantastic taster session. As I am promoting Di-Noc to my clients I learned more than I expected regarding the product. Currently I am quoting my first project

February 18, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review :)

Rated 5 out of 5 stars

Another day, another William Smith led course completed!

This was the second training course I have done at William Smith and I am already looking into doing another one. The training facilities are fantastic and the trainers are great in sharing in depth knowledge on techniques and tools for the job. I am excited about having their expertise and guidance to fall back on should I need it in the future as the help doesn't just stop when the training course does.

February 12, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review :)

Rated 5 out of 5 stars

GREAT

It was great to get the theory and basics of wrapping. The time was easy and flexible and delivered really well too.

February 19, 2026
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Reply from William Smith Group 1832 - Academy

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Rated 5 out of 5 stars

The trainers

The trainers, the office staff. The knowledge it was a brilliant course and I have learned so much and booking again for a course in May.

February 17, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Amazing induction to 3M

Training was brilliant from start to finish. A Really healthy Mix between the hands on installing and all aspects of the science behind it.

February 12, 2026
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Reply from William Smith Group 1832 - Academy

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Rated 5 out of 5 stars

Great course!

Completed the William Smith theory course with Tom and it was a great experience. He was excellent at explaining everything clearly and made the course really easy to follow. He was knowledgeable, approachable, and happy to answer all questions. Highly recommend the course to anyone considering it.

February 11, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review, I will forward this over to Tom.

Rated 5 out of 5 stars

William Smith Training…

William Smith made us feel welcome and comfortable from the minute I walked through the door. The Instructor Michael was hugely knowledgeable and put the information across in a friendly informative manner happily sharing his knowledge. Due to this I derived a lot of information that I can use back at my workshop.

January 27, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review, I will forward this over to our trainers :)

Rated 5 out of 5 stars

Excellent training

Excellent training, great facilities and a real feeling that they want you to succeed when you take on work after the training.

January 16, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a review :)

Rated 5 out of 5 stars

Fantastic

This course is exactly what I was looking for when I wanted to learn, improve and perfect my skills. With a small amount of people on the course there was plenty of opportunity for questions and demonstrations and 1-1’s. Bravo!

January 16, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a great review :)

Rated 5 out of 5 stars

Kitchen wrap course

The kitchen wrapping course was incredible, John at William Smith & Phil from Wrapture are so knowledgable and always willing to go above and beyond to help. There was a range of ability levels with some more experienced than others yet they cater to everyone. I even had some questions and problems I’d encountered on jobs that weren’t related to kitchens but they gave me advice and tips to help me in the future, would definitely recommend

January 14, 2026
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave amazing feedback, we will pass this over to our training team

Rated 4 out of 5 stars

When showing items they should be on…

When showing items they should be on full screen. Other than that it was very informative.

January 14, 2026
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Reply from William Smith Group 1832 - Academy

Thank you taking the time to add feedback, we will look into this for future sessions

Rated 5 out of 5 stars

Great knowledge from John Raine

Great knowledge from John and friendly atmosphere. Lots of hands on with different materials

November 27, 2025
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to review us on Trustpilot

Rated 5 out of 5 stars

Who Knew???

A great insight into how vinyl wrapping can be used and the effects that can be achieved.
Delivered in a no-nonsense manner with plenty of opportunity for questions

November 26, 2025
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to leave a review for us.

Rated 5 out of 5 stars

The 2 day basic course was very good

The 2 day basic course was very good, the course was delivered really well with different skill levels in mind, I didnt want it to end to be honest.

Thanks again John & Tom

November 14, 2025
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Reply from William Smith Group 1832 - Academy

Thank you for taking the time to review us on Trustpilot

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