Willis & Gambier Reviews 178

Please allow me to be clear, my review is not about the Outstading beauty and quality of the Willis and Gambier furniture piece’s I recently added to my collection.
No this review to make member’s of the Public aware of who not to purchase their Willis and Gambier products through.
I looked through the Internet on infamous Black Friday and found the Ivory Collection Double Wardrobe and 8 Drawer Chest of Drawers being offered through a Company called Bedstardirect.co.uk who supply through a furniture wholesaler called Birlea.
WOW what a big mistake, delivery arranged and confirmed for Monday 8th Dec 2025, so I took day of work to receive items, come the 8th no delivery, no communication to advise what had occurred. I called Bedstar who contacted Birlea the Supplier and who was delivering the items. Advised that an error had occurred and items not getting delivered till next day !! When what a waste of my day off. When the “so called “ Fully Trained Delivery Technicans arrived the next day to deliver to “ any room of my choice “ they were thoroughly Unprofessional and quite rude to my unwell disabled wife !! They managed to deliver the 3 boxes that make up the Double Ivory Wardrobe, however simply dropped the 8 drawer chest of drawers in the middle of my entrance hall stating they didn’t have to take it to the bedroom it was only required to be in the door !!
Many emails to Bedstar and photo’ s of stairs and images of actual measurements later I was advised that Birlea would contact me to arrange to return and “ try “ to move the chest of drawers upstairs to my wive’s bedroom.
Sorry but enough is enough, I wouldn’t trust the Birlea delivery team back in my home and don’t think they should be allowed to deliver high end quality goods. To be honest I wouldn’t let them deliver a Pizza. I have now arranged at my own cost to have a true team of local furniture delivery professionals move said chest of drawers to its required destination, ie upstairs in wives bedroom.

Moral of all this would be YES do purchase Willis and Gambier furniture, it’s really fantastic quality and so well built, just check who you buy it from and avoid Bedstar and more importantly any Retailer that uses Birlea to supply your order.

This is a great experience. Our diner table is better than its pictures. Thank you.

Have wanted Willis and Gambier furniture for a long while. Nicky Cornell company were very competitive in price and very good with communication. Delivery was very good (in a 2 hour slot). The furniture is stunning and very well made.

Stunning furniture, just wish I could afford to refurnish my whole house 😆

Expert service and delivery . Even to the exact expected time of delivery . Great product .

I absolutely love my new headboard- it’s exactly what I wanted. Delivery was great too- thank you!

Love the furniture fits perfectly very classy and the two delivery drivers were wonderful put in situ and took away all rubbish boxes etc . Very impressed with furniture and service from sale to delivery. Well done and thank you

Delighted with our recent dining room table and chairs set, the quality is superb, great communication from the moment of ordering and quick delivery. Very pleased, highly recommend and will certainly be using Willis & Gambier again!

The customer service with this company is brilliant first time buying from them but they were absolutely brilliant so helpful and the website is so clear and easy to understand. The furniture is so stylish and has brightened up the whole room. And my friends were all asking were I got it from

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without being too stark. The wooden tops are gorgeous too. This is the second time I’ve bought Willis & Gambier furniture and, once again, I wasn’t disappointed. The craftsmanship is superb and the pieces feel really well made. Highly recommend!

With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying to achieve, and we are delighted with our purchase.

Fabulous bedhead and bedside tables, as described. Gave this four stars rather than five as it said it was Ivory and it is Cream. We still love it. Very good quality and so smart. Easy to put up on the bedhead. Note, it's quite heavy.
Please produce an white or off-white version of this; I think it will sell well, and I'll be the first to buy it!

We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every penny.

Customer service was fabulous and very easy. Delivered on time and quality was brilliant

Lovely bed head

Excellent furniture

Good quality furniture

Great quality products that look amazing!
I first came across Willis & Gambier about a year ago, and absolutely love the look of them and the quality.
Would highly recommend.

Great bedroom furniture. Looks great and very comfortable. Will definitely look at other Willis & Gambier furniture in the future.