I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had already a bedroom fitted out with Willis & Gambier furniture. As it was amazingly quality it made sense to get our new furniture through them. Was not disappointed,top quality and worth every p... See more
Company replied
With a large choice of sideboards available we looked to buy a quality unit with a classic style. We choose the Willis & Gambier as a beautifully designed unit as it defined the style we were trying t... See more
Company replied
Perfect delivery from a very nice & polite man. Arrived on time & respected my property. Credit to your company. Love the furniture just what I was looking for. Easy to assemble the wardrobe, grea... See more
Company replied
Company details
Written by the company
Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.
Contact info
Unit 6a-1 Birlea Way, DE74 2HL, Derby, United Kingdom
- 01332 812870
- info@willisgambier.co.uk
- willisgambier.co.uk
4.8
Excellent
179 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great bedroom furniture
Great bedroom furniture. Looks great and very comfortable. Will definitely look at other Willis & Gambier furniture in the future.
September 10, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for your wonderful feedback! We’re delighted you’re enjoying the look and comfort of your new bedroom furniture, and we can’t wait to welcome you back for more Willis & Gambier pieces in the future.
Beautiful sideboard
Beautiful sideboard, just what we were looking for 😊
August 29, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for your kind words! We’re delighted the sideboard was just what you were looking for — wishing you many happy years enjoying it in your home.
Beautiful furniture
Beautiful furniture, excellent value for money, looks perfect in the lounge.
September 6, 2025
Unprompted review
Reply from Willis & Gambier
Thank you so much for your kind words! We’re thrilled you’re happy with your furniture and that it looks perfect in your lounge — excellent value and beautiful style are exactly what we aim for.
Superb furniture
Superb furniture. Amazing quality and service. Cannot speak highly enough about the whole experience. Thank you
September 1, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for such wonderful feedback! We’re so pleased you’re delighted with the furniture, quality, and service. It means the world to us to know you had such a great experience — thank you for choosing us!
great quality product
great quality product, amazing delivery service will definitely be buying more Willis and Gambier items.
September 2, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback! We’re so glad you’re happy with the quality and delivery, and we look forward to helping you with more Willis & Gambier pieces in the future.
different design choices
different design choices, excellent quality, beautiful addition to our guest bedroom
September 1, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the design and quality, and that it’s made such a beautiful addition to your guest bedroom.
Excellent customer service from start…
Excellent customer service from start to finish. Fantastic craftsmanship and beautiful pieces .
August 3, 2025
Unprompted review
Reply from Willis & Gambier
Thank you so much for your lovely feedback! We’re delighted to hear you’ve had such a great experience from start to finish and that you’re enjoying the craftsmanship of your new pieces. We’ll be sure to share your kind words with the team.
Beautiful Pieces
Beautiful, well-crafted pieces with excellent service throughout.
August 11, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for your kind words! We’re so pleased to hear you’re happy with both the quality of your pieces and the service you received. We’ll be sure to pass your feedback on to the team.
Beautiful
Beautiful, well-crafted pieces with excellent service throughout
July 14, 2025
Unprompted review
Reply from Willis & Gambier
We really appreciate your lovely feedback! It’s great to hear you’re so pleased with the craftsmanship of your pieces and the service from our team.
A beautiful piece of furniture
A beautiful piece of furniture, you can see it is a quality piece just by looking at
August 7, 2025
Unprompted review
Reply from Willis & Gambier
Thank you for your wonderful feedback! We’re so glad you love your new piece and appreciate the quality — it means a lot to us. Enjoy!
A part of the bed was damaged in…
A part of the bed was damaged in transit, however the customer service team corrected and and sent out a replacement part straight away
June 9, 2025
Unprompted review
Reply from Willis & Gambier
Thanks for your understanding! Glad our customer service team could resolve it quickly – appreciate your patience and feedback!
Perfect delivery from a very nice &…
Perfect delivery from a very nice & polite man. Arrived on time & respected my property. Credit to your company.
Love the furniture just what I was looking for.
Easy to assemble the wardrobe, great quality worth every penny.
June 19, 2025
Unprompted review
Reply from Willis & Gambier
Thanks! Delighted to hear everything from delivery to assembly went perfectly – really appreciate your kind words and so glad you love the furniture!
Great service and fantastic products
Great service and fantastic products. Love the furniture.
July 3, 2025
Unprompted review
Reply from Willis & Gambier
Thanks! Delighted you’re loving the furniture and service – much appreciated!
Etienne bedroom furniture is very well…
Etienne bedroom furniture is very well made and I am very happy with my choice
June 8, 2025
Unprompted review
Reply from Willis & Gambier
Thanks! Delighted you're happy with the Etienne range – solid choice!
Great quality product.
April 24, 2025
Unprompted review
Reply from Willis & Gambier
Thanks for the review. Glad you're pleased with the quality!
Really Happy with the Cannes Dining…
Really Happy with the Cannes Dining Set. I was so happy with my bed I bought the new Cannes Dining table. Beautiful oak furniture & couldn’t be happier. My whole house is full of Willis and Gambier!
May 23, 2025
Unprompted review
Reply from Willis & Gambier
Thanks for the wonderful review. Delighted to hear you’re loving the Cannes Dining Set—and that Willis and Gambier has made itself at home throughout your house!
We had a bed delivered…
We had a bed delivered yesterday…fantastic quality and so easy to put together. The device was top notch too!
May 20, 2025
Unprompted review
Reply from Willis & Gambier
Thanks for the great review. Fantastic to hear you're happy with the quality, ease of assembly, and service!
Love this
Love this! We had a bed delivered last week and we're over the moon with it. :)
May 18, 2025
Unprompted review
Reply from Willis & Gambier
Thanks for the great review. So glad you’re over the moon with your new bed!
Hotel Refurbishment
We are currently refurbishing a 40-bedroom hotel and have been working with Willis & Gambia throughout the process. The experience has been nothing short of exceptional.
W&G offers very efficient service paired with high-quality furniture that meets both our design and functional needs. From the initial sales process through to delivery, everything was handled seamlessly. It's rare these days to find such phenomenal after-sales care, but W&G continues to support us even after the products have been installed.
The team has been incredibly helpful, offering great advice and value, and they’ve consistently gone the extra mile to ensure we’re getting a good deal without compromising on quality.
I wouldn’t hesitate to recommend them to anyone looking for reliable, stylish, and well-crafted furniture backed by excellent customer service.
— Peter Osborne
May 7, 2025
Unprompted review
Reply from Willis & Gambier
Thank you, Peter, for the fantastic review and for trusting Willis & Gambier with your 40-bedroom hotel refurbishment. We're thrilled to hear the furniture and service have met your expectations from start to finish. It's especially rewarding to know our team’s support and attention to detail made a real difference. We truly value your recommendation and look forward to continuing our partnership!
So happy with my new bed from Willis &…
So happy with my new bed from Willis & Gambier. Brilliant service from the delivery driver and so easy to put together! First class.
May 1, 2025
Unprompted review
Reply from Willis & Gambier
Thanks for the fantastic feedback—so glad you’re loving the bed and had a smooth, first-class experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.