Willow & Pearl Reviews 

64
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Great customer service, so quick and helpful! The website is a little slow at times and temperamental but the contact with Holly I cannot fault

Rated 5 out of 5 stars

Very well made dresses, requested sample dresses which is a wonderful idea and helpful when unsure which style, length etc would best suit. Having the returns bag and labels all sorted makes pur... See more

Rated 5 out of 5 stars

Holly offers great service and lovely personal touches even when just ordering sample dresses to try on. The dresses were really good quality material and felt lovely to wear against my skin. I only d... See more

Rated 5 out of 5 stars

These dresses were absolutely perfect for all my bridesmaids. We ordered samples for 4 girls and two adults in multiple sizes and multiple skirt weights and multiple dress types! Nothing was too much... See more

Company details

  1. Dress Store
  2. Dressmaker
  3. Wedding Store

Written by the company

Discover luxurious bridesmaids dresses made to order in the UK that are inspired by the timeless appeal of carefully considered design mixed with the modern ideals of comfort and confidence. Our signature stretch fabric ensures the perfect fit without alterations and our custom options give you literally thousands of dresses to choose from. Our aim is to make you look and feel beautiful in our range of contemporary classics that stand the test of time – after all, great style never goes out of fashion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.4

All reviews

(64)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Having struggled to find multi-way…

Having struggled to find multi-way dresses made from quality fabric and not the ‘one size fits all’ I was glad to stumble across Willow & Pearl. The sample and swatch ordering process is straightforward and I received two dresses for my bridemaids to try within no time at all. The dresses are exactly what we have been looking for with the colour exactly matching our theme. Holly’s customer service and communication has been excellent.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered swatches to compare colours and…

Ordered swatches to compare colours and they came very promptly with a lovely handwritten note from the owner. She had even included an extra sample in a similar colour which I hadn't ordered. I thought this was a really lovely touch, as it was actually a better match than I presumed it would have been from the website. Ultimately, we have decided to go another route. But was really impressed from the service we received

April 4, 2023
Rated 5 out of 5 stars

Holly has been brilliant

Holly has been brilliant, nothing has been too much trouble. She offered to try and source similar colour fabrics when I enquired about a colour that has been discontinued. Very flexible when I asked to hold on to the dresses for a few extra days and always quick to respond to queries and e-mails. The dresses themselves are high quality, the fabric doesn't crinkle and the colour range is great. Holly sent a variety of samples so my bridesmaids could compare double and single skirt. Thanks so much for making this whole process so smooth

March 17, 2023
Rated 5 out of 5 stars

Holly was fantastic in ensuring the…

Holly was fantastic in ensuring the dresses arrived in advance of a specific date ready for all the bridesmaids to try. She also provided both a single layer and double layer allowing easy comparison of the two which was really helpful. The best part however was that she gave me the dresses in the sample colour I requested so I was able to see exactly what they would look like on the day!

February 10, 2023
Rated 5 out of 5 stars

I was really struggling to find…

I was really struggling to find bridesmaids dresses for my wedding when I came across Willow and Pearl. Holly was an absolute joy throughout the whole ordering process; she sent us dress samples in the exact colour I wanted and was helpful when I called asking for advice.
We went with the multiway full-length dresses in the end, and I am SO glad we did. My bridesmaids were able to choose the style they felt most comfortable with, and they both looked stunning. We also bought some strap sliders from Holly to add a little extra sparkle. The colour was exactly what I wanted, and the delivery times were as advised.
Thank you so much Holly for making my girls feel special on my big day. I even got to wear one of your dresses at my sister’s wedding more recently – she loved wearing her bridesmaids dress at my wedding so much that she ordered them for us at hers!

January 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great company!

I ordered some sample dresses to try. Although we did not go with these dresses, the service and dresses were fantastic. I would recommend this company to anyone. What an easy and fantastic service!

March 8, 2023
Rated 5 out of 5 stars

Stunning dresses

These dresses were absolutely perfect for all my bridesmaids. We ordered samples for 4 girls and two adults in multiple sizes and multiple skirt weights and multiple dress types! Nothing was too much to ask and the final dresses were breath taking. They suited multiple ages and multiple body types- everyone looked stunning and felt comfortable and confident. Thank you so much for everything you did helping me decide and making these dresses.

August 6, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered some bridesmaid sample dresses and 2…

I ordered some sample dresses and 2 colour swatches. I got an email back from Hollie the next day telling me, she had packed 2 dresses in the colours I'd chosen for sample swatches, the dresses then came within 2 days. I was given lots of information from her, it was excellent service. I highly reccomend this company.

February 27, 2023
Rated 5 out of 5 stars

Beautiful quality dresses

Holly made the most amazing dresses for my bridesmaids, they all not only looked amazing but most importantly felt comfortable, elegant and unique.

The colour options were amazing and Holly even got in touch with me between my samples arriving and placing the order to let me know she’d got a new colour that she thought would be even more perfect for what I’d requested and it really was! The dresses are made well, with love and it was really special for us to support small business and have something handmade and quality for my most special ladies in my life.

Could not recommend Willow and Pearl highly enough and will absolutely return for my own dresses for occasions down the line.

September 11, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely worth it, great team

Firstly Holly was fabulous and the communication was excellent. I couldn't make a decision on colours and she sourced me other options and was very reassuring.

I ended up picking her dresses in Ruby and the are a gorgeous colour. I ordered a few options from different places but these were definitely the best quality.

January 31, 2023
Rated 5 out of 5 stars

Excellent

I ordered the Willow dresses in teal for my bridesmaids having tried on the sample dresses. They arrived promptly and are gorgeous. I can't wait to see all my bridesmaids in them!

January 10, 2023
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Holly went above & beyond in sending sample dresses to match my requests. The dresses are excellent quality & I would happily recommend without hesitation. I wish all online shopping was this good!

February 15, 2023
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Reply from Willow & Pearl

Thank you for the kind review :)

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