Will's Vegan Store Reviews 

I had been searching for the right pair of shoes for weeks before landing on WV Sport Waterproof Hiking Boots. The first time I ordered, my package was "delivered" but I never received it. USPS was no help, and when I reached out to Will's I got a response almost immediately. They re-ordered the boots that same day to ship out again at no cost to me, and they arrived within a week - WAY faster than I thought! Above and beyond customer service, reasonably priced boots, and the shoes themselves are well built and live up to the hype. Cannot recommend enough. Shout-out to Aarti for assisting me with the delivery issues!

The customer service is absolutely fantastic, very helpful and very willing to get the correct shoes for me.
I wish more companies had the ethical values of Will's Vegan Shoes.

Definitely the right choice
quality is the best
But.... customer service is something from another world, 5 stars.
I will for sure buy again and again
Thanks

Great customer service! After having some issues with the boots I bought, Will's Vegan Store reached out immediately after having heard about it. I received the replacing boots within a week without any hassle.

I really appreciate the care the company puts in keeping their customers happy.

Online Order October 2023
Low Ankle Boots & Slingback Loafers

What to expect from a 'Five Star' vegan Store:
-Courteous & informative customer service
-Impressive choice of vegan footwear
-Inspired design & style; great finished product
-Speedy delivery/plastic free packaging
-Animals get to keep their coats!
MED Bath, UK

Fast, efficient and friendly service with perfect clothing and shoes.

Comfortable, stylish and conscientious!
Couldn’t rate them enough and doubt I’ll be shopping anywhere else!

a brilliant company to deal with … apart from the obvious being cruelty free … also very efficient with answering questions ,, very easy free returns and refunded money immediately .. will always order from them 👌🏻

If you're looking for good quality, ethically made, vegan friendly shoes that are comfortable and reliable, then look no further!
I have used WVS for years now and hand on heart, they are the best shoes I have ever owned. Myself and my partner both have the WVSport Hiking Boots. We've walked hundreds of miles in them over the years, through all weather conditions and they are the most comfy, waterproof boots ever.
My job requires a lot of urban walking and I need my feet to be dry and comfortable. I also have a lower back problems and so good quality shoe is a must. I have recently tried the WVSport walking boots and just as expected, they are fantastic! No blisters or sore feet. I can't recommend this brand more!

Thank you Wills Vegan Store for delivering stylish, beautiful, top quality footwear that is kind to the planet and doesn't compromise lives of animals.

Wills have fantastic customer service and their returns policy is second to none. I've ordered three pairs from them over the years, two for myself and one as a gift and when I had a problem with one, they were exchanged without question. Will always head to WVS for my walking boots, and the vegan ones last longer than most animal based shoes!

Ordered, delivered, fast, no fuss, good communication, nice product, happy days.

I really wanted to buy the vegan belt as a present and the belt was due to arrive after I needed it by. I emailed customer support, and they sent the belt next day delivery free of charge and it is beautiful!

Really appreciate the help! Absolutely 5 star service!

I have been very impressed recently by the speed and manner in which Will's vegan store dealt with an issue for me, regarding a purchase.
It was all resolved to my complete satisfaction, and I shall be back!

Very nice and comfortable shoes!
(Oxford Brogues)

Love From Colombia great team and boots
I bought 2 pairs of hiking boots and absolutely have loved them, fit perfectly, followed the measuring guide. The customer service team looked after me and nothing was ever a problem. It was so nice, I am obviously coming back for my next items. My experience above was with the UK store but I also had an amazing experience with the Australian distributor when I got some boots for my father, nothing was ever a problem with them and it was also so great.Kudos team

I recently damaged some shoes I planned to wear on my wedding day and having looked at the Will's website wouldn't be able to receive a replacement pair in time. However I contacted their customer service team and they were able to ship out the shoes to me on the same day at no extra cost to ensure I got them in time. It really got me out of a bind and made it so I didn't have to stress about it any more!
Very kind of them and excellent customer service.

I've been a Will's Vegan customer for years now and am still enthusiastic about the brand. Ethically produced high quality stuff at fair prices, super nice customer service. I'm from Austria - delivery is quick, returns are free and convenient. All in all: recommendable 120 percent!

Excellent selection and service, very poor quality of shoes; after receiving several pairs with large dents, scratches, and other faults, I gave up. The other products were of excellent quality, though.

Amazing customer service from Henry. Thank you so much, Henry. I contacted him about a fault with a pair of boots and they have sent a replacement. As usual, everything was quickly resolved. A fabulous company who care about their customers, and the planet too!

Wonderful customer service from Henry. My boots were great but unfortunately didn’t fit. I received a refund very promptly and the team were easily accessible via email. Thank you! 😊

Great customer service! I had some issues with my order but it was solved fast and in best possibe way.