Wimdu Reviews 1,647

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

We rent an apartment in Antalya Turkey in March 2016 for 3 weeks in June and july. We paid $1700 and one week before our departure Wimdu sent an email stating that your contract has been canceled and... See more

Rated 1 out of 5 stars

Family agreed our holliday 2015. Booked, paid, our flat, flieght and traoin. In may we where contacted by the owner - NOT Wimdu, that that was not on anymore. Wimdy helped aftaer many... See more

Rated 1 out of 5 stars

Worst company that I dedt with. They do not care about client. Also do not scrutinize accomodation We book in unsafr, dangerious area. No refund. Got to place, drunk people under the influance,... See more

Rated 1 out of 5 stars

Don't use wimdu. There will be no customer service Rep to answer to call. I had hard time to contact their host after so many tries in two weeks. I was afraid of hoax apartment. I cancelled the re... See more

Company details

  1. Travel & Vacation

About Wimdu

Information provided by various external sources

BEST CITY APARTMENT DEALS

More than 350,000 apartments and holiday homes worldwide

Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Fine New Short-Term Apt. Finder

I had never heard of WIMDU before trying it.
It was quite straightforward and responsive.
I was somewhat concerned because they charge your card quickly after you accept a booking. But it worked well and the hosts obviously liked the way they got paid professionally, and we never had to handle any financial transactions except with WIMDU.
Both apts. were everything advertised and sometimes more.
Definitely will use WIMDU again.

November 5, 2015
Unprompted review
Rated 1 out of 5 stars

No Support if things go wrong

We have stayed in many holiday apartments over the years, some very nice, others not so nice but at least livable. Renting something you can’t see, paying in advance with no refund if things are bad is a risky business.

Recently we rented an apartment through Wimdu that was so bad we had to leave after one night. This place was not ready for guests, it didn’t even have the basics. There had been a lot of rain in the area that season and the place was very musty, triggering allergies.

When we complained to Wimdu and asked for a refund they supported the apartment rental agency 100%, we were in the wrong to expect anything more than what we got as far as Wimdu was concerned.

So when you book through an online agency that accepts a low standard from property owners, and pay them a fee, don’t expect their support if things go wrong... and in our case we were blocked from writing a review about the place, so the ones you see are just the ones they want you to see.

October 31, 2015
Unprompted review
Rated 1 out of 5 stars

Awful business experience

After receiving my first reservation and setting up the automatic calendar with other reservation service I received a first reservation which I did not accepted but I guess I did not do it the right way. Wimdu service department decided to charge me with a 15% penalty on that reservation. Airbnb would never do that to a partner.

October 20, 2015
Unprompted review
Rated 5 out of 5 stars

Wimdu works well

Have now used eindu for several sites and found them to be just as described. A very valuable resource for the international traveler.

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Large choice, good communication

I was looking for an appartment to rent for our family vacations, and for me Wimdu was a very good choice, because they suggest various options, including entirely refundable reservations.
I made a mistake booking an appartment with adjoining bedrooms, while we were looking for an accomodation with totally separated bedrooms. Therefore, I contacted Wimdu asking for a refund - and I got one without any problem within the following two days. So I was able to book another accomodation on the same site, and it was really great - central, neat and spacious. Excellent value for money!

October 8, 2015
Unprompted review
Rated 1 out of 5 stars

False/non existing apartment on Wimdu webpage

Thought I booked an apartment in Paris through Wimdu but the fact was that is was not existing. I received a false confirmation from "Wimdu" but the money is lost and there was absolutely no help from Wimdu regarding this matter. They are stating on the website that they check all ads and talk with the apartment owner, but it seems not to be the case. So be careful renting through this site.

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Wimdu - An easy way to find nice apartments

As a European I am very happy to have an alternative for the US based AirBNB imperium. As AirBNB not even honours EU legislation and requiring 1on1 ID photocopies I unregistered there ASAP. Sooner or later all stored info gets public. ID fraud anyone ? Not me.

Wimdu has a decent amount of available rooms and apartments and we had great 2 weeks of holidays using the booking we made on Wimdu.

Highly recommended I would say. The website is even more clear than the US competitor and the profit and labour stays in Europe.

September 30, 2015
Unprompted review
Rated 5 out of 5 stars

Wimdu experience

Excellent service. I booked an apartment in the Netherlands for August 2015. The website was easy to use and payment was easy. No issues at all with booking or the subsequent stay in the apartment. The apartment was excellent and everything I anticipated. I would recommend to other.

September 30, 2015
Unprompted review
Rated 5 out of 5 stars

Easy, friendly, well priced.

Wimdu is a nice portal with user friendly interface. Rooms/houses are well priced. With my trip everything went great, with no problems, good response from a host etc. I truly recommend it.

September 23, 2015
Unprompted review
Rated 3 out of 5 stars

Great places to stay...very disappointed at Wimdu's customer service..!

As someone that has never used Wimdu before I wanted to make sure that my money was going to a trusted site.
While I could find no fault with the host of the apartment I stayed in, booking the trip through Wimdu for the first time was very nerve-racking.
I called Wimdu several times : a - to make sure I was following the booking procedure correctly b - to make sure my money was going to be securely transferred. I would have felt much better about the situation if I the support staff were a little warmer..plus it took many emails, phone calls and direct contact with the host to get the answers I needed. Plus one other major consideration to always take into account is the price they quote you..isn't the price you will be paying..there will be an extra Wimdu fee on top of your quoted price..please be aware of this, as it was a surprise to me !

September 18, 2015
Unprompted review
Rated 3 out of 5 stars

Fee added at the end

Renting the apartment and communicating with the owner was no problem. Beware that Wimdu, unlike Hotels.com Booking.com and several other sites, add a fee at the end of the reservation process. For our part this amounted to about 150 €.
We did not appreciate this surprise, and would rather have the fee included in the price presented on the website. That way it will be easier to compare with other offers.

September 6, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We tried to book a unit that didn't work out. Wimdu contacted us to see if they could assist in another. We did end up in another unit. We appreciated the above and beyond effort.

August 29, 2015
Unprompted review
Rated 5 out of 5 stars

Reliable, useful and handly website

I am grateful to the Wimdu website for help in finding an apartment. On the website Wimdu there is a lot of interesting offers. Use the wimdu website is very easy and convenient. One time we had to cancel the reservation and wimdu returned the money to us immediately.

August 25, 2015
Unprompted review

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