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Window Nation - Buffalo Reviews 

139
TrustScore 4 out of 5

4.2

19 Cobham Dr, 14127 Orchard Park, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the... See more

Company replied

Rated 5 out of 5 stars

These guys are true professionals! Did an amazing job with my window replacement. The new windows they installed look beautiful, and my home is quieter and cooler already!

Company replied

Rated 3 out of 5 stars

The windows are excellent. The customer service and communication are extremely poor. Our salesperson got our names and email wrong. He didn't provide correct color samples. His boss finally delive... See more

Company replied

Rated 4 out of 5 stars

Had 2 windows, a sliding glass door, and a bow window installed. Received a fair price, waited just 2 months for delivery, excellent craftsmanship during installation, but the 2 screens for the bow wi... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Buffalo

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 19 Cobham Dr, 14127, Orchard Park, NY, United States

  • 716-431-3215
Promotion box for Window Nation - Buffalo

Window Nation

Elevating homes every day

4.2

Great

TrustScore 4 out of 5

139 reviews

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4.2

All reviews

(139)

3,782 reviews in the last 12 months

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Rated 5 out of 5 stars

Very knowledgeable and friendly

Very knowledgeable and friendly

November 26, 2025
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Reply from Window Nation - Buffalo

We appreciate you taking the time to share your positive experience with our team; we're so glad you found them helpful and kind.

Rated 5 out of 5 stars

They came on time

They came on time, took a little longer then I was told, but they cleaned everything up, and they even blew all the leaves off my back roof, they didn't have to do that. Good work.

November 25, 2025
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Reply from Window Nation - Buffalo

We appreciate you taking the time to share your experience. We're glad our team's thorough work and extra effort met your expectations. Thank you for your positive feedback!

Rated 4 out of 5 stars

The installation went well

The installation went well. The installers worked the whole day. They kept us informed. The one negative is they left a window on the side of my porch.

November 21, 2025
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Reply from Window Nation - Buffalo

We're glad the installation went well and appreciate your feedback. We regret that a window was left on your porch and will address this oversight.

Rated 5 out of 5 stars

Window nation review

Great customer service
Awesome 👌 work and great windows

November 20, 2025
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Reply from Window Nation - Buffalo

We're glad you enjoyed your experience with our customer service and windows. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Great service

Great service, super fast, reasonably priced.

November 19, 2025
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Reply from Window Nation - Buffalo

We're glad you had a super fast and reasonably priced experience with our service. Thanks for the great feedback!

Rated 5 out of 5 stars

Immediate response to my concern over…

Immediate response to my concern over some imperfections that resulted from my recent 3 new windows installation. Repairs and minor flaws were scheduled and corrected within a few days. I couldn't be more satisfied with response time and results. 5 stars!

November 21, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that we responded quickly to address the minor issues from your new windows installation. We appreciate your positive feedback and are glad you're satisfied with the results!

Rated 5 out of 5 stars

The installation was great

The installation was great. Your team was reliant, friendly and did excellent work. It looks great.

November 18, 2025
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Reply from Window Nation - Buffalo

We appreciate you sharing your wonderful installation experience. We're happy to hear our team was reliable and friendly, and that you are pleased with their work.

Rated 4 out of 5 stars

Window Screens finally delivered

Had 2 windows, a sliding glass door, and a bow window installed. Received a fair price, waited just 2 months for delivery, excellent craftsmanship during installation, but the 2 screens for the bow window were not included. Waited 2 more months for the screens to be delivered. It's now November and 35 degrees outside, so the screens aren't really usable until spring. Otherwise friendly Window Nation employees during the whole process. Would of been 5 stars if not for the missing screens!

November 18, 2025
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Reply from Window Nation - Buffalo

We appreciate you sharing your experience. We're glad you were happy with the price and installation. We regret the delay with your bow window screens and any inconvenience it caused. We value your feedback.

Rated 5 out of 5 stars

Great Windows and service

The windows look great, we got all the windows in the house replaced. They got it done by noon! AMAZING!!!

November 13, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you are pleased with your new windows! It's great that the installation was completed so quickly. Thank you for your feedback!

Rated 5 out of 5 stars

I am very satisfied with the product I…

I am very satisfied with the product I received and found the company the very best to deal with. Everyone i came in contact with was knowledgeable and professional

November 14, 2025
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Reply from Window Nation - Buffalo

We're very satisfied to know that you are pleased with the product you received and your interactions with our team. We appreciate your recognition of their expertise and professionalism.

Rated 3 out of 5 stars

Bay window got put in with chip in wood…

Bay window got put in with chip in wood I ask to talk to project manager and crew told me he was coming.so I waited and waited. Called window nation as the job was almost complete and they said he would be coming. Crew completed job ,manager never came. Came time to sign for project completion and still no manager. Crew spoke a different language so was hard to communicate with them. They end up using wood glue to fill in the wood that was damaged. Not sure I'd recommend this company at this point

November 6, 2025
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Reply from Window Nation - Buffalo

We appreciate you sharing your experience. We regret to hear about the damaged wood, the project manager's absence, and communication difficulties. We'll review this internally to improve our service and communication. Thanks for your feedback.

Rated 5 out of 5 stars

Installers cleaned up inside and out

Installers cleaned up inside and out. Windows look great.

November 7, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that our installers left your property clean and that you are pleased with your new windows. Thank you!

Rated 5 out of 5 stars

The crew was wonderful and very…

The crew was wonderful and very professional. They arrived on time got the windows put in , cleaned everything up and made sure that they we were satisfied before they left. I would highly recommend a Window Nation.

November 3, 2025
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Reply from Window Nation - Buffalo

We're happy to hear the crew was wonderful and professional. It's great to know they were punctual, thorough, and ensured your satisfaction. We appreciate your recommendation!

Rated 5 out of 5 stars

My experience was very positive from…

My experience was very positive from the get go starting with Franks (sales) who provided an excellent presentation for me while answering my many questions and addressing my concerns even after “closing the deal” I really appreciate his obvious experience and knowledge of product and manner of explaining the whole process.

Quinn also was extremely helpful with customer service he provided for me by going over the financial details that I needed help with.

Lastly, the work crew was absolutely fantastic with their workmanship as well as their professional, respectful communication installing the windows in less than 6 hours.

I sincerely thank all who were involved in this process

November 3, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had a positive experience! We appreciate your highlighting the excellent presentation, helpful customer service, and the fantastic work crew. Thank you for your sincere gratitude and for sharing your feedback.

Rated 5 out of 5 stars

My experience with Window Nation has…

My experience with Window Nation has been nothing but pleasant. They really go out of their way to make sure everything is done right from start to finish. They take much pride in providing the best customer service. I will refer this company to anyone looking for quality windows.

November 5, 2025
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Reply from Window Nation - Buffalo

We appreciate you sharing your pleasant experience! It's great to hear that our team ensured everything was done right and provided the best customer service. We value your referral!

Rated 4 out of 5 stars

Salesman excellent

Salesman excellent, installers excellent except slight language barrier , 11 widows installed but one was incorrect. Informed by installer he re-ordered and should be in a couple weeks.if the factory would have sent the correct window I would give you 5 stars.

October 29, 2025
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Reply from Window Nation - Buffalo

We appreciate your feedback. We're glad the salesperson and installers were excellent. We regret the incorrect window and any communication issues. We're on it!

Rated 5 out of 5 stars

An extremely responsive, hassle free and professional company with great people and great products

We were only looking to replace 4 windows and never felt pressured to purchase more. Everyone we dealt with, from getting the initial estimate to the final measurements to the installation, were extremely responsive and friendly. Whether through a phone call, email or text communications, we received replies immediately and all communications were clear. They were very accommodating to our schedules and were able to provide dates and times that we needed. The entire process was smoother and just simply easier than any other contractor that we've worked with in the past. We highly recommend Window Nation!

October 22, 2025
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Reply from Window Nation - Buffalo

We're happy to hear that you had such a positive experience replacing your windows! It's great to know that our team was responsive, friendly, and accommodating to your needs. We appreciate you recommending us!

Rated 5 out of 5 stars

Personal and efficient

Personal and efficient. Sales person very helpful and enjoyable.

September 3, 2025
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Reply from Window Nation - Buffalo

We're glad you found our team member helpful and your experience efficient. Thank you for your positive feedback; we appreciate it.

Rated 1 out of 5 stars

The 2nd set of 5 replacement windows…

The 2nd set of 5 replacement windows also had warped frames which allowed bugs into my house. This was the same unacceptable condition as the first 5 windows. I compared my other 17 year old windows in my house and found no warpage at the bottom of the screens. I also went to a big box store and checked several of their windows, and did not find any warpage. The service manager tried to say the warpage was normal. I called 2 different manufacturers of windows, and they confirmed that there was a defect. I plan on finding another company to replace those 5 windows. I wish it ended better.

October 28, 2025
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Reply from Window Nation - Buffalo

We appreciate your feedback and regret that this was your experience. It's concerning that our service manager suggested this was normal; we will be looking into your account further to determine what happened and how best to proceed.

Rated 5 out of 5 stars

Timely

Timely, courteous and professional. Your representatives are a credit to your company.

October 30, 2025
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Reply from Window Nation - Buffalo

We appreciate you mentioning the team's timeliness, courtesy, and professionalism. We are glad our representatives met your expectations!

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