Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys are true professionals! Did an amazing job with my window replacement. The new windows they installed look beautiful, and my home is quieter and cooler already!
Company replied
The windows are excellent. The customer service and communication are extremely poor. Our salesperson got our names and email wrong. He didn't provide correct color samples. His boss finally delive... See more
Company replied
Had 2 windows, a sliding glass door, and a bow window installed. Received a fair price, waited just 2 months for delivery, excellent craftsmanship during installation, but the 2 screens for the bow wi... See more
Company replied
Company details
Why Window Nation is the best choice
Written by the company
- Energy Efficiency
- Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
- Expert Installation
- New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
- Styles and Colors
- Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
- Lifetime Warranty
- Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.
Our Mission
Solve problems by installing solutions.
At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.
Contact info
19 Cobham Dr, 14127, Orchard Park, NY, United States
- 716-431-3215
Window Nation
4.2
Great
139 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was very good
Service was very good, and pretty quick. Just a bit too costly.
October 29, 2025
Reply from Window Nation - Buffalo
We appreciate your feedback and are glad the service was quick. We'll review our pricing.
Andy - Spencerport, New York
My entire experience with Window Nation has been great right from the beginning to the installation this past Saturday. The 2 guys that came out to do the installation were outstanding. The quality of work was awesome and the windows look great.
October 25, 2025
Reply from Window Nation - Buffalo
We're happy to hear that your entire experience with us has been great, from the start to the installation. It's wonderful to know that the installation team was outstanding and that you are pleased with the quality of their work.
Excellent service guy
The repair man (I wish I would’ve gotten his name) was excellent! He was very professional, very knowledgeable and very nice. I wish everybody who was in maintenance or service was like him.
October 27, 2025
Reply from Window Nation - Buffalo
We're happy to hear that the repair experience was excellent! We appreciate your kind words regarding the service and the professional's knowledge and demeanor. Thank you for your feedback.
Vicky's rev
The window installers were very knowledgeable,courteous and they cleaned up their mess.
October 24, 2025
Reply from Window Nation - Buffalo
We're happy to hear that our window installers were knowledgeable and courteous, and that they cleaned up after the installation. Thank you!
Reply from Window Nation - Buffalo
We regret that not all windows are installed yet. We'll look into the matter to ensure the final window is installed soon.
Great experience
Great install .. great customer service. I had a window that was leaking when it rains and I called for an estimated. From the sales girl to install everything was great. The windows look amazing from the caulking to the install itself.
October 20, 2025
Reply from Window Nation - Buffalo
We're happy to hear that the entire process, from the initial call to the completed installation, exceeded your expectations. It's great to know that you are pleased with the quality of our windows and service. Thank you for your positive feedback!
Outstanding Product & Customer Service
From demo to installation, to our first repair call (and everything in between), we couldn't be happier with our new kitchen slider windows.
The glass provides a great barrier to the heat of the afternoon sun in our second floor home. The windows are very well insulated so the room is no longer the chilliest in the house. I also love that both sashes are easily removable for cleaning.
The screen is a very good quality, and although it was damaged during installation, the turn around time for on-site repair was just a couple of weeks. That repair occurred today. Within an half-hour's time the technician replaced it and cleaned my windows too!
October 21, 2025
Reply from Window Nation - Buffalo
We're happy to hear that you are enjoying your new slider windows! We appreciate your feedback regarding the installation and subsequent repair of the screen. It's great to know the technician resolved the issue efficiently and to your satisfaction. Thank you!
Quality all the way
Quality all the way. From the very first visit, till the installation, the service has been great. The installers who attended our home were professional, efficient, and worked very long hours to have everything completed in one day. The doors and windows are of high quality as were the team. I would recommend them if you are looking to replace your windows and doors.
October 20, 2025
Reply from Window Nation - Buffalo
We're happy to hear that you experienced great service from the start to the completion of the installation. We appreciate your recognition of the team's professionalism and efficiency, and we're glad you are happy with the quality of your new doors and windows. Thank you for your recommendation!
Totally happy with Window Nation
The Window Nation associate knew exactly what to do, explained the problem, took care of it, demonstrated the proper way to open windows for cleaning, he was on time and polite.
October 21, 2025
Reply from Window Nation - Buffalo
We're happy to hear that our associate provided such excellent service! It's great to know that the issue was resolved effectively, and the demonstration was helpful. Thank you for your positive feedback.
gene
Sales lady very knowledgeable and courteous.
Installers on time,very pleasant and efficiently completed work. Extremely Satisfied start to finish.
Cleanup inside and out was complete.
October 20, 2025
Reply from Window Nation - Buffalo
We're happy to hear that you found our sales team knowledgeable and courteous! We appreciate your recognition of our installation team's efficiency and thorough cleanup. Thank you for your positive feedback!
Reply from Window Nation - Buffalo
Thank you for your kind words and this wonderful review! We always strive to deliver excellent customer service and we're thrilled to hear this was your experience. Have a great day!
On time
On time, professional, respectful of property, very pleased with the quality installation, and the cleanup.
October 13, 2025
Reply from Window Nation - Buffalo
We're happy to hear that our team was punctual, careful, and thorough during the installation and cleanup. Thank you for your positive feedback!
The overall experience of getting my windows done 🥰
The overall experience of getting my windows put in was great except when I go outside after they left in seen that they stepped on my plant underneath my window, which is like how do not just take a 2 inch step to the one side and he would’ve missed it completely . There always has to be that one window that whoever did it didn’t clean up his mess on the outside. 🤷♀️ update I look in now. What a mess.
October 13, 2025
Reply from Window Nation - Buffalo
We appreciate you sharing your experience. We're happy that your window installation went well. We regret to hear about the plant and the cleanup issue. We'll address this with our team to ensure better care and thoroughness in the future. Thanks again for your feedback.
Great service
Great service. Installers were friendly and efficient. Everything was left clean. They did a great job.
October 13, 2025
Reply from Window Nation - Buffalo
We appreciate you sharing your experience! We're happy to hear that our installers were friendly and efficient, and that they left everything clean.
The experience was good
The experience was good. Could have been great except a cracked window was sent to the job. I was alerted to the fact that it was being sent to the worksite about an hour before arrival. I was able to negotiate a fair temporary reduction to the balance due pending subsequent delivery and installation of the replacement sash.
October 13, 2025
Reply from Window Nation - Buffalo
We're glad you had a good experience. We regret that a damaged window was sent and appreciate you bringing this to our attention. We're addressing this to ensure it doesn't happen again and that the replacement is delivered promptly.
we liked the workers and the windows
we liked the workers and the windows. the only concern was the half-moon window. we were told that the trim around the window would be one piece from the factory it wasn't. then we were told the trim guys would put a one piece around the window. the trim guys used two pieces. it looks ok but be up front from the beginning. ask me 5 yrs from now about the windows. we had a problem with a screen the repair guy came in few days and replaced it. we like the company overall but i will say this windows aren't cheap
September 18, 2025
Reply from Window Nation - Buffalo
We appreciate your feedback and are glad you're happy with our team and windows. We regret the half-moon window trim wasn't as expected and will review our communication process. We're happy the screen issue was resolved quickly. Thank you for your comments.
Awesomeness at its best
Fast friendly professional awesome work for top notch Windows kudos to them know wonder why they have 35 locations in the USA.thanks guys u all are great 😃
October 10, 2025
Reply from Window Nation - Buffalo
We're happy to hear that you had a great experience with our fast, friendly, and professional service. We appreciate your awesome feedback and thank you so much!
The salesman new all the items and…
The salesman new all the items and described everything in detail that I could understand.
The installation team was prompt and went right to work.
The were fast and competent and did a fantastic job.
August 27, 2025
Reply from Window Nation - Buffalo
We're happy to hear that the sales and installation teams met your expectations! It's great to know the team was helpful, fast, and thorough. Thank you for your feedback!
They promise you a $100 gift card if…
They promise you a $100 gift card if you listen to their endless and aggressive sales pitch, and then don’t actually send it.
I would recommend going somewhere else if you don’t feel like having someone show you an hour and a half long PowerPoint presentation. Absolute waste of time and more expensive than multiple local companies I checked with.
September 18, 2025
Unprompted review
Reply from Window Nation - Buffalo
We appreciate your feedback and are sorry you didn't receive the gift card as promised after the presentation. We'll investigate this issue. It's also disappointing to learn that our services didn't meet your expectations regarding pricing and time commitment.
Great Job
Two young men came to install my window and were on time. Very polite and did a wonderful job. Left no mess behind,
October 7, 2025
Reply from Window Nation - Buffalo
We're happy to hear that the installers were punctual, polite, and tidy while doing a wonderful job with your window. Thank you for your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.