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Window Nation - ClevelandReviews 

327
TrustScore 4.5 out of 5

4.5

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US


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See what reviewers are saying

Rated 5 out of 5 stars

The installers were professional and efficient. The windows are the same design as we installed in the front of the house last year.

Company replied

Rated 5 out of 5 stars

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more

Company replied

Rated 5 out of 5 stars

Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more

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Rated 5 out of 5 stars

Ryan gave us a wonderful sales experience. He wasn't pushy or trying to sell us more than what we wanted infact he gave us top quality windows. Tony came out in 20 degree weather and installed our wi... See more

Company replied


Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Cleveland

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

  • 216-464-4141
Promotion box for Window Nation - Cleveland

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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4.5

All reviews

(327)

3,758 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Deal and the Best windows - choose Window Nation

Ryan gave us a wonderful sales experience. He wasn't pushy or trying to sell us more than what we wanted infact he gave us top quality windows. Tony came out in 20 degree weather and installed our windows he was very professional and cleaned up every area he was working. My husband and I are very happy with the whole process. We definitely have a warmer home now.
I highly recommend Windows Nation.

December 4, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had a wonderful sales and installation experience. It's great to know that you are happy with the quality of the windows and the warmer home they provide. Thank you for recommending us!

Rated 5 out of 5 stars

i wonder if you have any senior citizen…

i wonder if you have any senior citizen offers. none were offered and the deal is done, but other companys offer them.other than that ,the install was a-1.

December 4, 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and are glad the installation met your expectations. We'll explore senior citizen offers for the future. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The instalation crew was excellent

The instalation crew was on time. They were very polite and nice. They worked together to make the whole experience pleasant and was considered about it being so cold, so they worked so that the temperature inside house only dropped about 7 degrees. The clean up was excellent. They worked together like a well oiled machine.

December 1, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation team was punctual, courteous, and considerate of the indoor temperature. It's great to know the cleanup was excellent and that their teamwork made the experience pleasant. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great job

The guys were friendly and considerate. They
arrived on time and got done quickly. The windows look great.

December 2, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team was friendly and efficient, and that you are pleased with how your windows look. Thank you for your positive feedback!

Rated 5 out of 5 stars

They ran like a fine tuned clock

They ran like a fine tuned clock. Very professional. Windows look even better than I thought. Dustin’s crew worked very efficiently. Love the windows. Pretty sound proof. Can not hear the traffic.

December 2, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation was efficient and professional. It's great to know you love your new windows and that they've reduced traffic noise effectively. Thank you for your positive feedback!

Rated 5 out of 5 stars

They showed up when they said they…

They showed up when they said they would and they were quick and cleaned up everything. Couldn’t have asked for a better installation day especially having Thanksgiving the next day. They do a great job! Thanks I will be back!

December 1, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation went smoothly and that our team was efficient and tidy. We appreciate your positive feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Windows

It was very good

December 1, 2025
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Reply from Window Nation - Cleveland

We're glad you had a very good experience! Thank you for letting us know about your visit, and we appreciate your feedback.

Rated 1 out of 5 stars

Terrible installers

Terrible installers, product is cheap and installed in correctly!!

November 23, 2025
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Reply from Window Nation - Cleveland

We regret the poor installation experience and product issues. We'll investigate to improve our service and quality. Thanks for your feedback.

Rated 5 out of 5 stars

The salesman was kind and supportive

The salesman was kind and supportive. The installers were professional and knowledgeable

November 25, 2025
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Reply from Window Nation - Cleveland

We appreciate you sharing your positive experience with us. We're happy to hear that our team was supportive and professional!

Rated 5 out of 5 stars

First of all

First of all, my windows came in 2 weeks early, which I was happy about. Secondly, the installers, Justin & Jeremy did and awesome job installing the windows. It was supposed to take 2 days but they stayed & finished in 1 day.
I am extremely happy with my windows.

November 24, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that your windows arrived ahead of schedule. We appreciate your positive feedback regarding the installation; we're so glad the team completed the work efficiently. Thank you!

Rated 5 out of 5 stars

Professional and honest

They were very professional in their work and answered all my questions honestly, They do great work,

November 26, 2025
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Reply from Window Nation - Cleveland

We appreciate you taking the time to share your positive experience. We are happy to hear that our team answered your questions and provided great work.

Rated 5 out of 5 stars

Wayne and his crew were GREAT

Wayne and his crew were GREAT! They were friendly, professional and did a fantastic job with installation and clean up. It was a very nice experience.

November 25, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the installation and clean up met your expectations. It's great to know that our team's professionalism made your experience so positive. Thanks!

Rated 5 out of 5 stars

Window Nation is Fantastic

Everyone from the sales side to the installers and customer service have been great to work with. Always making sure that we are satisfied with our new windows and sliding glass door.

November 19, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that everyone involved in your project provided such great service! We appreciate you taking the time to share your positive experience with the new windows and sliding door.

Rated 3 out of 5 stars

My replacement windows were a point of stress

My replacement windows were pre measured , I had waited weeks for this. I guess one window measurement was entirely off because the window needed major adjustments. I called to report a few problems after three days because you are instructed not to open the windows. I was told I had to take pictures and send it to them I refused. The company finally sent someone after three weeks. The gentleman was very kind. I told him my problem but after the adjustments I told him the window did not slid on the track. I was told to get some I don’t even remember because I felt with the money I paid everything should be to my satisfaction. I would not trust this company to do your replacement windows.

November 18, 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and regret that the window replacement did not meet your expectations. We're sorry the measurements were inaccurate and that adjustments were needed. We're also sorry about the delay in sending someone to address the issues. We'll review your experience to improve our processes.

Rated 5 out of 5 stars

Sliding door

The guys replaced both window panels in our sliding door. They were professional, friendly & did a very nice job!

November 21, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the team provided professional and friendly service while replacing your sliding door window panels. Thank you for your positive feedback!

Rated 5 out of 5 stars

Service and quality that that you don't see these days.

The gentleman that came by to give us information about the windows was knowledgeable and gave us all the information that we needed. He was very pleasant and answered all our questions. The installers were courteous and cleaned each room after they were done with that room.

November 13, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the representative was knowledgeable and helpful, providing you with the information you needed. We're also glad the installation team was courteous and tidy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great Company to work with!

Everyone we spoke with were friendly and knowledgeable. Everything was done exactly the way they said. And on time. The installers did an awesome job. And an excellent job on the cleanup after.

November 18, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that everyone was friendly and knowledgeable! It's great to know that the work was completed as promised and on schedule. We appreciate your feedback regarding the excellent installation and cleanup.

Rated 5 out of 5 stars

excellent professional

November 21, 2025
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Reply from Window Nation - Cleveland

Thank you for your kind words and this wonderful review! We always strive to deliver excellent customer service and we're thrilled to hear this was your experience. Have a great day!

Rated 3 out of 5 stars

The windows look good very disappointed…

The windows look good very disappointed that they did not clean up the mess in the house and took over hour to clean mess up.When I used before the crew cleaned everything up it looked like they hadn’t been there. I’m not somebody that try’s to get something for nothing but would there be a discount or something for cleaning up after them I do have pictures if you would like

November 18, 2025
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Reply from Window Nation - Cleveland

We appreciate you sharing your feedback. We're sorry the cleanup wasn't up to previous standards and caused you inconvenience. We'll review this with our team to ensure better service in the future. Thank you.

Rated 5 out of 5 stars

Excellent work

The crew arrived on time and were very professional. The cleanup both inside the house and on the property was excellent. I'd recommend Window Nation to everyone.

November 18, 2025
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Reply from Window Nation - Cleveland

We're happy the crew was professional and on time. It's great to know the cleanup was excellent. We appreciate your recommendation of Window Nation!

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