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Window Nation - Cleveland Reviews 

327
TrustScore 4.5 out of 5

4.5

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US


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See what reviewers are saying

Rated 5 out of 5 stars

The installers were professional and efficient. The windows are the same design as we installed in the front of the house last year.

Company replied

Rated 5 out of 5 stars

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... See more

Company replied

Rated 5 out of 5 stars

Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... See more

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Rated 5 out of 5 stars

Ryan gave us a wonderful sales experience. He wasn't pushy or trying to sell us more than what we wanted infact he gave us top quality windows. Tony came out in 20 degree weather and installed our wi... See more

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Company details

  1. Window Installation Service
  2. Construction Company
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Supplier

About Window Nation - Cleveland

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, United States

  • 216-464-4141
Promotion box for Window Nation - Cleveland

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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4.5

All reviews

(327)

3,758 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly knowledgeable and clean after…

Friendly knowledgeable and clean after done

October 10, 2025
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Reply from Window Nation - Cleveland

We're glad you appreciated our team's knowledge and cleanliness. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

I do love my new windows

September 9, 2025
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Reply from Window Nation - Cleveland

We're happy you love the new windows. Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

1Excellent Job

1. They were on time.

2. Friendly, but professional.

3. Answered my questions.

4. Finished when they stated.

October 6, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team was punctual, professional, and helpful, and completed the work on schedule. Thank you for your positive feedback!

Rated 5 out of 5 stars

professional

every one from sales to installation was very professional
cleaned up after the job

October 9, 2025
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Reply from Window Nation - Cleveland

We appreciate your positive feedback! We're happy to hear that our team provided professional service and maintained cleanliness during the installation.

Rated 5 out of 5 stars

Crew was very nice

Crew was very nice. Quick taking old windows out and putting new windows installed. Clean up before and afterwards

September 22, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had such a positive experience with our team! It's great to know that you were pleased with the quick window installation and cleanup. Thank you!

Rated 5 out of 5 stars

the guys were on time and professional

the guys were on time and professional. they even washed the windows when completed. the family was very happy! thank you

October 8, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team's punctuality and professionalism made your family happy, and we appreciate you mentioning the window cleaning. Thank you!

Rated 5 out of 5 stars

Overall very good expierence

Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during and after so we could better prepare. Quality of windows, detailed tear out and install of new windows was done very well. Wish there was less wear and tear on current trim being left in but we already knew we would have some patch work based on the new windows but now we have some more. Overall, highly recommend Window Nation.

October 8, 2025
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Reply from Window Nation - Cleveland

We're glad you had a very good experience and that all your questions were answered during your window and patio door project. We appreciate your recommendation, and we're happy the quality and installation met your expectations.

Rated 5 out of 5 stars

The crew did a great job…

The crew did a great job installing our windows. They worked quickly and in an orderly fashion. Our house is old and not easy to work on. They did extra to insure a leak free window install. We were very pleased, and the city inspector also commented on the great job!
Thanks Guys!
Nancy Anthony

October 2, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the window installation went smoothly! It's great to know that our crew's efficiency and attention to detail ensured a leak-free result, especially with the challenges of an older home. We appreciate your positive feedback and the inspector's comments!

Rated 4 out of 5 stars

Installation was fairly good

Installation was fairly good. Too early to tell about quality, durability, and temperature performance.

October 3, 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback and are glad the installation went well. We value your insights regarding quality, durability, and temperature performance.

Rated 5 out of 5 stars

the workers kept working all day

the workers kept working all day, but they didn't show me how to take them out to clean them if needed

October 3, 2025
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Reply from Window Nation - Cleveland

We appreciate your feedback. We are happy the workers were diligent. We regret not showing you the cleaning process and will strive to improve our service.

Rated 5 out of 5 stars

No more Window worries.

The "Cold Caller", "Salesman", "Precision Measurer", "Installation Crew", and "Office Staff" were well trained and courteous.
The Window Nation "Forever Warranty" gave me peace of mind, very important!

October 1, 2025
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Reply from Window Nation - Cleveland

We appreciate you sharing your experiences with us. It's great to hear that our team was well-trained and courteous. We're glad that our warranty provides you peace of mind!

Rated 2 out of 5 stars

They sent only one man to put in…

They sent only one man to put in windows 8 large windows. then towards the end here comes 4 more. they made a large dent in the dry wall. they didn't have all the screens. tore up some wood around window left some mess we cleaned up. Ryan said the finance would be 18 months interest free and 10.99. well come to find out that company said they never had that its 23.99 interest. also at that time we bought a whole house of windows. so we should have got a front door free. but Ryan said he would make us a door but charge us between 3000. to 6000. but not on this?

October 1, 2025
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Reply from Window Nation - Cleveland

We appreciate you bringing these issues to our attention. We're sorry to hear about the installation challenges, the drywall damage, missing screens, and the discrepancies with the agreed-upon financing terms. We'll review these concerns and work to prevent similar situations. Thank you for your feedback.

Rated 5 out of 5 stars

Great service

October 3, 2025
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Reply from Window Nation - Cleveland

Window Nation Wonderful! Thank you for the feedback.

Rated 5 out of 5 stars

Friendly installers and neat job

Friendly installers and neat job. Good company to deal with.

October 1, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our installers were friendly and respected your property. We appreciate your positive feedback about our company!

Rated 5 out of 5 stars

Excellent experience

Team was extremely prompt, professional, respectful, and quick!

October 3, 2025
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Reply from Window Nation - Cleveland

We appreciate you taking the time to share your positive experience with our team! We're glad you were impressed with their service.

Rated 4 out of 5 stars

Good experience.

Dre (salesman) was very professional and personable. Communication was excellent. We knew what was happening every step of the way.
Rory (installer) was very professional and knowledgeable.

September 30, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the sales and installation experience was professional and communicative. We appreciate your feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

Great experience from start to finish

Our salesman Joshua Dickey was excellent and very nice to work with. Then the installers were a group of 4 Amish men that were right on time, immediately started to work and the 14 windows were put in super fast!! Entire install was done in 3 and a half hours. They were nice snd cleaned up all their messes. Very professional.

October 1, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that you had a great experience with the salesperson and installation team! It's great to know the installers were prompt, efficient, and professional while completing the job. Thank you for your positive feedback!

Rated 5 out of 5 stars

prompt on time arrival

prompt on time arrival. windows installed well and quickly. so far they look real good. answered my questions.

one additional comment: lady did a follow up yesterday, 10/2, and in the course of conversation advised me to keep windows shut and locked . as it is still somewhat hot, i advised her i had opened two to allow some night air in (i had taken out my window air conditioners) for installation. i also advised her that i had asked the installer before they left if i cold open the windows, and they said okay. my point is there could have been a little more detail provided about use of the windows. nthing was mentioned.

October 2, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team arrived promptly and efficiently installed your windows. We appreciate you mentioning that we addressed your questions and that you are pleased with the result.

Rated 5 out of 5 stars

They were on time,professional

They were on time,professional, they cleaned up when they were done. I would definitely recommend Window Nation

October 1, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that our team was punctual, professional, and tidy. Thank you for recommending our services; we appreciate your positive feedback!

Rated 5 out of 5 stars

Quick response for a quote

Quick response for a quote. On time to give me the quote and the sales rep. Was very professional and knowledgeable of their product. He also explained everything in detail. The installation crew was great. Very professional and clean. I was very satisfied.

October 1, 2025
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Reply from Window Nation - Cleveland

We're happy to hear that the sales representative provided a quick quote, was professional, knowledgeable, and explained everything thoroughly. It's great to know the installation crew was also professional and clean. We appreciate your satisfaction!

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