Winedealdirect Reviews 

548
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of unique products, often unavailable elsewhere, making it easy to find specific wines, and they also appreciate the competitive pricing. The ordering process is frequently described as easy, with many highlighting excellent overall service, timely and well-packaged deliveries, and good communication. However, some customers also noted occasional delivery issues, such as slower than expected shipping times, orders being lost, or delays from the courier.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Product

Customers had positive experiences with product, appreciating the excellent selection of sophisticated wines... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and reasonable... See more

Service

Users describe positive interactions with service, highlighting excellent service, great prices, and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more

Rated 5 out of 5 stars

Our first order with Wine Deals Direct and a very positive result. I actually phoned with a query and the chap rang me back at 8pm that evening to help. Our delivery was yesterday with FED-EX, I was... See more

Rated 1 out of 5 stars

No contact details found on website. Ordered a bottle was meant to be shipped in 5 working days. I emailed to see if its been delivered at day 7. Got a call back instead on private number. Saying a r... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(548)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent…

Wine deals direct provide an excellent service, delivered to your door and at competitive prices, especially if you are looking for a specific wine that you would not ordinarily find in a store or high street. Highly recommended.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Quick delivery, very well packaged and good communication! Can highly recommend!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great all round

Great prices on a huge range of products. I ordered the royal dragon vodka and it was cheaper than most places and it came with a free light. Well packaged when received also. Communication with the company was great. The link for the tracking wouldn’t work so I emailed and a new link was sent out within a day or two. Just allow a little longer for delivery but all in all great service.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

My 1st Order

My order was delivered after 3 Days the cases were well packed and I was really impressed with the Service

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Honest and reliable company

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged.
Apart from the delivery time which i can't blame them for it was first class service....Well recommended :)

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service in a timely fashion

Excellent service with processing between order acceptance and delivery managed within 4 working days, which was very timely as the following day was a special party celebration. Couldn’t be more satisfied.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Well what can I say

Well what can I say. Recently ordered from them, communication is utter rubbish, received wrong product, tried to call them email them no response, finally got through the Guys attitude was stinking gave me a fake number i was to call to confirm it is the same product just new packaging, even though google says they are 2 different products, didn't believe him after the numbers etc he gave me to confirm didnt work, so i did a chargeback, gets a call today withheld number threating me with the police, i told him feel free your advertising one product and sending another and then the numbers you gave me were for a laboratory not casella wines, i felt scammed. He said how can you feel scammed you have the product, em no i have A product not the one i paid for, his attitude is disgusting i will never order again the hassle i have had and they still have not updated the picture of the actual product, he is calling me back today in regarding to proving its the same product difference packaging from the suppliers, honestly the running about i have done as a customer to deal with crappy attitude thinking they can speak to me like a piece of crap not a chance. DO NOT USE THIS COMPANY wish i seen reviews before.

August 11, 2025
Unprompted review

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