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Winedealdirect Reviews 

548
•
TrustScore 4.5 out of 5

4.5

Wine Store
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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of unique products, often unavailable elsewhere, making it easy to find specific wines, and they also appreciate the competitive pricing. The ordering process is frequently described as easy, with many highlighting excellent overall service, timely and well-packaged deliveries, and good communication. However, some customers also noted occasional delivery issues, such as slower than expected shipping times, orders being lost, or delays from the courier.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency of their... See more

Product

Customers had positive experiences with product, appreciating the excellent selection of sophisticated wines... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and reasonable... See more

Service

Users describe positive interactions with service, highlighting excellent service, great prices, and quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more

Rated 5 out of 5 stars

Our first order with Wine Deals Direct and a very positive result. I actually phoned with a query and the chap rang me back at 8pm that evening to help. Our delivery was yesterday with FED-EX, I was... See more

Rated 1 out of 5 stars

No contact details found on website. Ordered a bottle was meant to be shipped in 5 working days. I emailed to see if its been delivered at day 7. Got a call back instead on private number. Saying a r... See more

Company details

  1. Wine Store
  2. Alcohol Store
  3. Wine Club

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(548)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good wine and a fantastic price

Good wine and a fantastic price, delivered when said and very well packaged.
Have shopped here a couple of times with no issues.
Highly recommended

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Ordered on Sunday. Delivered on Friday by FedEx as emailed. No problems. Admit I was concerned because of some reviews, but no 'first class service'

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Communication was good

Communication was good. Telephone calls returned. Delivered within time frame and kept informed. I have used this company several times. Always good service and fair priced

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Re ordered my usual wine and then sat…

Re ordered my usual wine and then sat back and waited for it to be delivered. An easy process no nasty surprises , the wine is always superbly packaged with loads of bubble wrap and tape so no worries in that department. I am very pleased with the service they provide and shall be ordering again as soon as I am down to my last few bottles

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

After ordering I received a order…

After ordering I received a order confirmation email. Then after a couple of days I checked trustpilot out of curiosity and it worried me that they only had 2.3⭐. I needn't have worried. My wine arrived in 4 days from ordering and was in perfect condition.
I will use again in the future.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on Monday and my items arrived on Friday as promised. Was a little not sure about buying from this website, but received an email reply and phone call from one of the guys and he assured me that delivery will be within few days.
Thank you. Will definitely order again.👍

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Clear concise website and

Clear concise website and. Great selection of wines and fantastic value for money.
Wine arrived promptly.
Would definitely recommend if you want to purchase good wine at an excellent price.

August 7, 2024
Unprompted review

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