Wings Skoda Reviews 97

Leanne was helpful and welcoming and corrected some incorrect information I had been given earlier by another member of staff. She was on hand to arrange the hire car when I arrived and also greeted me when I returned it later in the day. She also advised me about an All-In Plan from Skoda for years 4 and 5 and went through all that was included. She is very professional in all that she does and is a credit to Wings.

Lea is such a credit to Wings. She sorted me out with a service plan, which in hindsight was a good move as I needed 4 new tyres. She kept me informed of what was happening ( car was in for service and MOT). Very friendly and helpful. During my 4+ hours there, Lea and several members of staff offered me refreshments too. Pleased with everything so far.

Lea and the service team were great at sorting out my Karoq, which had a problem just before its MOT. Everything was resolved very quickly. Thank you.

Lea was amazing! Sorted a great payment plan for services moving forward and couldn't have done more to make everything straight forward and easy. Such a great work space for those who wait whilst service is carried out. Highly recommend.

Lea was great! Knowledgeable, friendly and efficient. Great service!

Excellent service, so personal, really listened to me, helped me enormously, a lot of hand holding, to help me complete all that I needed to do paperwork wise. A really good experience, and the coffee was excellent as well, very friendly and helpful team, courteous, with great explanation of all that was involved. Really pulled out all the stops to complete the repairs on the day, to save me having to rebook and return for the work to be carried out. Thank you so much, I'll certainly recommend Wings of Peterborough, and of course I will be returning year after year. Thank you for such a great experience.

Lea is an absolute credit to the dealership. Having just had my car serviced she was my first point of contact. She was friendly, knowledgeable and informative, keeping me updated as appropriate. A pleasure to deal with.

1st service for my Skoda.Lea was superb and answered all my questions and followed up by phone for a small concern I had.
Lea is an excellent ambassador for Wings
Service was excellent including a video and summary of the work completed. My car was thoroughly cleaned inside and out.Thank you

Lea was excellent, explaining the service process and how best to go forward with a new service plan.
Post service and Mot, Ben did an excellent job of cleaning our car ready for collection.

I attended Wings Skoda for a routine service on my car and was assisted by Leanne, Leanne was a delight to deal with and had a very pleasant and helpful manner. A credit to the company.

Another great experience getting the car serviced today.
Always welcomed with a smile and positive greeting.
Was offered a workspace and regular drinks throughout the wait.
Lea is always there to discuss the car if any recommendations are made and never pushes you just gives to the info for you to make your own decision and time to do so.
Dean popped over to chat about future cars as always but again always in a way that is friendly and transparent never forceful or unwanted.
Wings Peterborough always makes the effort with their customers so would recommend every time

I have just had my clutch replaced on my Karoq under warranty . Luckily this was just inside the warranty ... Phew !!!!! I dropped the car in unannounced but they fitted me in as the warranty was imminently going to expire. The job was diagnosed and parts were ordered . Being an ex mechanic i understand the processes and work required to do a clutch. Becky phoned me everyday to keep me up to date of the parts availability and progress . And even arranged Saturday overtime to get the job complete and for someone to call me on the Saturday to keep me up to date with the progress. I cant fault Wings for there customer care and service . What a good team. !!!!

We are always kept in the loop with regards to our cars service and maintenance. Given excellent friendly service from Paul and the wonderful Lea today.

Had absolutely fantastic service from Jacob all the way through the journey from ordering to picking my new car up. Jacob is a really helpful and knowledgeable young man, very polite and down to earth nothing was to much trouble when bombarding him with millions of questions.
Thank you so much jacob for everything I am so in love with my new skoda fabia.

I took my Kamiq in for it's 2 year Service, not expecting any issues. During the vehicle check, a damaged tyre was spotted and was reported to me. On ringing up I spoke to Lea who was excellent in sorting the best tyre for the car. On collecting the car later, she was again so helpful and friendly, paying for the tyre was nearly a pleasure ! She's a credit to Wings.

I am the owner of nearly 3 year old Enyaq which I brought new from Wings of Peterborough. It had a minor problem, so I booked it into the service department of Wings of Peterborough and they sorted it straight away no charge. The service from the staff in the department was amazing. They also charged my car fully as I had mentioned I had a problem with my home charger at the moment. Can’t recommend them highly enough. Likewise the sales department when I originally bought it. 5 star service. Well done*****

Each visit to Wings Skoda is a wonderful experience. Lea on the service desk stands out as an exemplary member of the team. There is nothing she won't help with. She is welcoming, professional and handles everything with a smile and sense of humour. A very big thank you to Lea. I feel very lucky to have this fantastic dealership look after my car.

Took my car in for its first service, all booked it with the lovely Leanne, got it back with a glowing report all clean and polished, all the staff here are lovely and knowledgeable, I’m a bit of a technophobe but the little girl came out and showed me a couple of things I wasn’t sure about.

Just want to say a big thank you to Ross for all of his help when I got my new car today. I’ve never had any bad experiences with Skoda and I’ll be continuing with them as long as I can.

What a fantastic customer journey, nothing is too much trouble for the staff at Wings. Big thanks to Paul and his service team who sorted my Kodiak out. Fabulous customer support at ts best. And if you're looking to buy then Kieran is your man. He's the most knowledgeable, friendly and helpful person ive ever bought a car from.
When you buy a car from this Skoda dealership you're not a customer you become a member of the Wings Skoda family, from Sales to Service you will be looked after all the way
A massive 5 stars from us
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