Wirelessgadgets Reviews 41

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent Service. This was my second purchase of EarPods. First set for my wife second set for myself.. Both are excellent and in my opinion great value for money. Had a small issue with first se... See more

Company replied

Rated 5 out of 5 stars

Had problem with the courier (Yodel) who said my air pods had been delivered but hadn't. After contacting them and them telling me they couldn't do anything about it and told me I had to get in touch... See more

Company replied

Rated 5 out of 5 stars

Order was delivered promptly but courier left at door with no attempt to put in a safe place. Package was removed by someone while we were away from home. Richard immediately dealt with the situat... See more

Rated 3 out of 5 stars

Whilst the quality of the headphones themselves is not in question for me they do not sit in my ears very well at all. I plan to use them most whilst running and I am constantly having to adjust/ st... See more

Company replied

Company details

  1. Electronics Store

Written by the company

We are a small UK business based in Southampton. Established in early 2018, we specialise in quality wireless and Bluetooth gadgets designed to simplify your life. We source the best wireless gadgets from around the globe to provide you great tech at sensible prices - think of us as the Aldi of electronics. We are experts in wireless technologies and only sell products that we use ourselves in our day to day lives. If we wouldn't use it, we don't sell it! Happy shopping... Rich (Owner & Founder)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent

Excellent product and arrived really quickly. Very happy with the service, thank you!

November 1, 2023
Unprompted review
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Reply from Wirelessgadgets

You're most welcome Yasmin! 👍 Glad to have another happy customer... 😊

Rated 5 out of 5 stars

Great price

Great price. Great value. Great product Wireless Gadgets.

March 21, 2024
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Reply from Wirelessgadgets

Thanks so much Dezzie, lovely to hear! 😊

Rated 5 out of 5 stars

Excellent product, price and customer service

Had problem with the courier (Yodel) who said my air pods had been delivered but hadn't. After contacting them and them telling me they couldn't do anything about it and told me I had to get in touch with the supplier.
Rich responded immediately and sent out another pair of air pods which arrived within a couple of days. I had trouble getting them to work properly so went back to Rich who gave me a few things to try. Problem wasn't with the air pods but user error. Would defiantly recommend buying from Rich.

February 22, 2024
Unprompted review
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Reply from Wirelessgadgets

Thanks Liz, glad we got everything sorted for you…happy listening!!

Rated 5 out of 5 stars

Airpods

Good quality product, that arrived quickly . Good value for money. Would happily buy from here again.

March 8, 2024
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Reply from Wirelessgadgets

That's great Susan, thanks for sharing... 😊

Rated 2 out of 5 stars
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Reply from Wirelessgadgets

Hi Michele, I am really sorry to hear this! Please send the details to CustomerCare@WirelessGadgets.co.uk and I'll get them working for you! It could be a rare faulty set but most likely it is a Bluetooth issue with pairing them to your device.

Rated 1 out of 5 stars

Useless AirPods call is not attending…

Useless AirPods call is not attending when you speak with someone they can’t listen your voice I am sad about money I waste my money to buy this useless thing

February 17, 2024
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Reply from Wirelessgadgets

Hi Zahid, I am really sorry to hear this! Please send the details to CustomerCare@WirelessGadgets.co.uk and I'll get them working for you! It is a shame you did not contact us first to resolve the issue before posting a negative review.

Rated 5 out of 5 stars

Superb customer service

Fair play to Wireless Gadgets. Received a set of earphones where one ear was slightly louder than the other and as soon as I reported it I was sent a new pair. Fantastic customer service, thanks very much.

February 29, 2024
Unprompted review
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Reply from Wirelessgadgets

Thanks for taking the time to share James!! 😃

Rated 5 out of 5 stars

Brilliant products, outstanding customer service

I have now bought several pairs of the Best Alternative Airpods over the last few years. And until just recently they have always worked perfectly. However, a pair I bought for my son had a slight buzzing noise. I emailed Rich and he suggested resetting them to see if that helped. It didn’t so he asked that I return them for testing. He tested them and agreed they were faulty, and arranged for a replacement to be sent. This was all sorted within a week, bearing in mind delivery times.

I honestly could not fault this company, for their products, their prices and their customer service, which is second to none. I would highly, highly recommend them to anyone.

February 8, 2024
Unprompted review
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Reply from Wirelessgadgets

Thank you Stephanie, that is rewarding to hear! 😊👍

Rated 5 out of 5 stars

Excellent Customer Service

Order was delivered promptly but courier left at door with no attempt to put in a safe place.
Package was removed by someone while we were away from home.
Richard immediately dealt with the situation and made sure my purchase arrived in time for my child’s birthday.
Excellent customer service and communication. ⭐️⭐️⭐️⭐️⭐️

January 28, 2024
Rated 5 out of 5 stars

Great service

Quick delivery. Excellent product. Happy recipient.

December 19, 2023
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Reply from Wirelessgadgets

Thanks for taking the time to review Valerie, very much appreciated! 😊

Rated 5 out of 5 stars

Got teenager’s approval …

Bought for teenage grandson who thinks they’re “decent”, his highest level of praise.

November 18, 2023
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Reply from Wirelessgadgets

Thanks for taking the time to post this review. High praise indeed from a teenager! 😆

Rated 4 out of 5 stars

Good value for money

The airpods supplied are great hence 4 stars

However it would have been helpful if they had replied to my e-mail asking for help in setting up to work wirh a second iPad. Sorted it out myself eventually seems as though you have to disable bluetooth on the iPad you want to switch from.

December 3, 2023
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Reply from Wirelessgadgets

Hi Mary, thanks for the review! I'm so sorry for not responding to your email. Bizarrely, it went straight in to my junk folder by mistake. 😖

Glad you managed to solve the issue yourself and realised they can only be connected to one device at a time. 👍.

For your reference, all our user guides can be found in the link below... 😊

https://www.wirelessgadgets.co.uk/blog/category/user-guides

Rated 5 out of 5 stars

delivered on time

Product delivered on time, quality of the product was excellent ( will not be buying stuff from apple ) grandchildren love them

November 3, 2023
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Reply from Wirelessgadgets

Thanks so much for taking the time to review, it is very much appreciated! 🥰

Rated 5 out of 5 stars

What a great product

What a great product
I did want to buy a pair of AirPod Pros in black, unfortunately they were out of stock, so have purchased the ones in white instead. Setting up was a piece of cake no problems at all, these were purchased to replace a pair of Amazon Echo earbuds which stopped working. Sound quality outstrips the Amazon ones, and more comfortable too. The fit with the standard buds was great no need to change. Noise reduction works great although the Amazon ones tell you it’s on when you tap them, which would be a nice add-on to these instead of the beep. If you change devices remember to turn off Bluetooth on the one you’re not using then it will connect seamlessly to the next device. Wireless charging as well as USB. Overall a great product. Would I buy again?…….. Yes most DEFINITELY but I really did want BLACK ONES 🤔😎

October 20, 2023
Unprompted review
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Reply from Wirelessgadgets

Thanks for taking the time to review Steve, very much appreciated!! 😁

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