WIS Mortgages and Insurance services Reviews 

170
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We are first time home buyers and we approached WIS morgage advisors. We are extremely satisfied with our choice. Kasuni was our morgage advisor and she was very knowledgable and always approachable... See more

Company replied

Rated 5 out of 5 stars

Buying my first home felt much easier thanks to Roshan. He was responsible, transparent, and always happy to answer my questions. He explained everything clearly, found me the best mortgage rates,... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Darren Barnes at WIS Mortgage Brokers highly enough. From the very beginning of our house-buying process, Darren was professional, knowledgeable, and incredibly supportive. Bu... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with WIS Mortgage from start to finish. Anoj and the entire team was professional, knowledgeable, and incredibly supportive throughout the entire mortgage process. The... See more

Company replied

Company details

  1. Credit Counseling Service

Information provided by various external sources

we specialize in finding the right mortgage for you whatever your circumstances Whether you are a first-time buyer or looking for a better deal on your existing mortgage. At WIS, we specialize in finding the right mortgage for you whatever your circumstances. Whether you are a first-time buyer or looking for a better deal on your existing mortgage, we can find the best mortgage for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good customer service from the…

Very good customer service from the team, they have helped me from the initial mortgage right through to the renewal, they kept me up to date with mortgage rates to help me find the best deal.
They did all the work once I sent my documents.

Will definitely continue to use this company for future mortgages.

I would definitely recommend them.

November 14, 2023
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Hi Rachael,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our team provided you with excellent customer service throughout your mortgage journey, from the initial process to the renewal.
We're pleased to know that our efforts in keeping you updated helped in securing a favorable outcome.
We're honored by your trust and loyalty in choosing us for your mortgage needs and greatly appreciate your recommendation. Rest assured, we'll continue to deliver exceptional service to meet your future mortgage requirements.

Team WIS

Rated 5 out of 5 stars

Thanks Ifthikar and Shehani for the end…

Thanks Ifthikar and Shehani for the end to end process of my mortgage

November 9, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Satya,

We truly appreciate your support and hope to continue exceeding your expectations in the future. If you ever have any suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know.

Rated 5 out of 5 stars

Exceptional Service and Transparency: A Seamless Mortgage Experience with WIS Mortgagte

I recently had the pleasure of working with Anushka and Ifthikar from the WIS mortgages company, and I can't recommend them highly enough. Their honesty and responsiveness were truly exceptional, making the often daunting process of a mortgage application surprisingly smooth and efficient. They provided invaluable suggestions that significantly improved my overall experience. Their quick and consistent availability was also a testament to their commitment to excellent customer service. If you're looking for a mortgage company that values transparency and efficiency, I highly suggest reaching out to them.
- Vikram Shinde

August 10, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Vikram,

Thank you so much for taking the time to leave such a positive and detailed review! We're thrilled to hear about your outstanding experience with WIS Mortgages. Providing exceptional service, transparency, and efficiency is our top priority, and it's wonderful to know that they were able to make your mortgage application process smooth and stress-free.

We appreciate your recommendation and your kind words. If you ever need assistance with anything else or have further questions, please don't hesitate to reach out. Your satisfaction is of utmost importance to us, and we look forward to serving you in the future. Thanks again for choosing WIS Mortgages!

Team WIS

Rated 5 out of 5 stars

Great service and helpful advice at all stages

WIS provided very thorough research to present the best mortgage options and were a great help at every step of the way.

October 1, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Clair,
We're thrilled to hear that you had such a positive experience with WIS! If you ever have more financial needs or questions in the future, don't hesitate to reach out to them again. Thank you for sharing your positive feedback!

Team WIS

Rated 5 out of 5 stars

Successfully purchased my first house

I have just purchased my first house, thanks to all the guidance and support from WIS Mortgages - esp, Pradeesh who had been constantly helping out in each step. Right guidance was given wherever required right from the mortgage until the completion of the purchase.

September 29, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Sundararaju,

Congratulations on your new home! We're thrilled to hear about your positive experience with WIS Mortgages and the exceptional support you received from Pradeesh. We understand that buying a home is a significant milestone, and it's wonderful to know that you felt well-guided throughout the entire process. If you ever need any further assistance or have questions in the future, don't hesitate to reach out. Wishing you many happy and memorable moments in your new home!

Rated 5 out of 5 stars

Excellent support

I received fantastic support and service from Tharuka and Anoj. Thank you Tharuka for keeping us updated throughout the process. Highly recommend WIS mortgage services.

September 28, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Nisarg,

Thank you for your support and for choosing WIS Contactor Mortgages. We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us.

Team WIS

Rated 5 out of 5 stars

Best in the town

Tharuka Was brilliant. She was very helpful every step of the mortgage application to mortgage offer. Anoj the one who set the seen. Brilliant team.

September 14, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Mustaq,

Your thoughtful review means a lot to us, and we truly appreciate the time you took to share it. We're filled with gratitude. Wishing you all the success and happiness in your future endeavors.

-Team WIS

Rated 5 out of 5 stars

Great job! Thorough, professional and friendly

We'd like to say a huge "thank you" to WIS (Ameena and Ifthikar) for their assistance with everything with our mortgage and purchase. They have been extremely professional, knowledgeable, thorough and patient in dealing with the infinite queries we posed. Everything was well managed, their help went a long way in us being able to complete to such tight deadlines.

September 4, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Somen,
We greatly appreciate your fantastic review. We are committed to upholding the high standards of our service and it was a pleasure collaborating with you. Please do not hesitate to reach out whenever you require our expertise in the future.

Team WIS

Rated 5 out of 5 stars

My second fixed remortgae..

Have been with WIS since my first mortgage application and they have been really helping me to get the best rates each time. They also monitor the re-mortgage dates and get in touch when the time is right to ensure that they secure the best available rates for remortgage so that we dont need to worry about it nearer to the day.. they are very helpful in answering all my queries.. cant appreciate enough.

August 17, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Ravi,
We sincerely appreciate the incredibly positive feedback you've shared with us. Your satisfaction remains our highest priority and we are fully committed to ensuring that your experience continues to meet your expectations.
Our unwavering focus is on streamlining the process to alleviate any concerns, sparing you from any last-minute inconveniences.
Please be assured that our support is always at your disposal whenever you may need it. Feel free to reach out to us whenever assistance is required.
We send our warmest wishes to you and your loved ones. May success and prosperity accompany you every step of the way.

~Team WIS

Rated 5 out of 5 stars

A very professional team who are there for you, start to finish! Efficient and professional every step of the way

A very professional team who are competent and efficient every step of the way and very friendly. They made my re -mortgaging process was the simplest and straight forward process that I have ever come across, even though I myself working for a high street bank and these guys were hassle free.

This is the second time in 10 years that I've used WIS (since my 2 x 5 year fixed rate have come to an end) the company is fantastic and they have always found me the best deal in the market and has saved me quite a bit of money and fees.

I highly recommend WIS mortgages for their customer service follow up, efficiency ,advice and professionalism in taking care of their client.

A very happy customer! I would highly recommend WIS and their team to my friends and family!

August 1, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Romesh,

We are thrilled by your review. Our primary objective revolves around creating the simplest and most effective methods for our clients to secure their deals seamlessly. Our dedicated team is here to guide you towards obtaining the optimal deal, ensuring a stress-free experience. We deeply appreciate your collaboration and look forward to assisting you again whenever you require our expertise. Wishing you and your family success and happiness in all your endeavors
~Team WIS

Rated 5 out of 5 stars

Great experience every time

I first used WIS for a remortgage a few years ago, Had a great experience with them - Professional team, Very patient and proactive. Since then I have used them at least 4 more times for both buy-to-let and residential remortgages. Had the same experience every time. Would definitely recommend. I can't thank them enough for the mortgage deal they secured for me recently where they found out that lender was going to hike the rates, So arranged everything within minutes and put the application through before the deadline, this helped me secure that a deal that would have been at least 0.6% more expensive if WIS had not been proactive.

June 1, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Hari,

We sincerely appreciate your wonderful review and the trust you've placed in our services over the years. Having a client like you, who is not only cooperative but also eager to expedite the process and ensure a successful deal, brings us immense joy. Remember, we're here to lend a helping hand whenever you require our assistance. Your loyalty and continued business mean a lot to us, and we want to express our heartfelt gratitude. Wishing you and your family all the best in everything you do.
~Team WIS

Rated 5 out of 5 stars

Flexible and supportive team

WIS Mortgage team assisted to receive a good mortgage deal. Coordinated through out the process and went the extra mile to secure good mortgage rate, while I was outside UK. Flexible and supportive team, keep it up

July 19, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Narendra,

We are filled with immense joy upon receiving your incredibly positive review. Our utmost priority is the satisfaction of our clients and we are more than willing to go above and beyond to assist you in securing the deal, ensuring your convenience throughout the process. We extend our best wishes for your endeavors ahead.
~Team WIS

Rated 5 out of 5 stars

I had a remarkable experience with WIS…

I had a remarkable experience with WIS Mortgage Services as a first-time home buyer. Their mortgage advising services were outstanding, providing me with a wealth of information and invaluable guidance. Kasuni, my dedicated case handler, was exceptional in her knowledge and professionalism, ensuring that I had all the necessary information and support throughout the process. The personalized service I received, tailored to my unique needs, made me feel valued and confident in their expertise. I wholeheartedly recommend WIS Mortgage Services for their exceptional service and the exceptional work done by Kasuni.

June 30, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Amila,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Team WIS


Rated 5 out of 5 stars

Extremely Happy With Service

Absolutely Fantastic Service Myself & my fiancé have received with WIS. Thanks to the whole team superb during our journey, communication has been spot on, we have been kept in the loop throughout.

I would highly recommend to family & friends. we would again like to Thank you for all your help and time, you made our journey positive and we are over the moon to have a mortgage offer accepted, All the Best

July 4, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Anitha,
Thank you so much for this 5-star review. We really appreciate you being a client and helping to share the word about us. We’re here for you anytime.

Team WIS

Rated 5 out of 5 stars

Excellent service and good customer advice

WIS were excellent. I'd thoroughly recommend using them. Very helpful and clear, as well as ensuring I was kept up to date with developments. A really positive experience.

May 29, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi AW,

Thank you so much for sharing your fantastic review of WIS.
We truly value your decision to choose our services and we are excited about the opportunity to continue serving you for years to come!

Team WIS

Rated 5 out of 5 stars

Very Efficient

WIS is very prompt, well trained and helpful. I had few occasions where they responded to me in out of office hours too . I would definitely recommend wis for any service they offer.

April 6, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Krishna,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!


Team WIS

Rated 5 out of 5 stars

Easier for the customer and great customer service..

WIS Mortgages and Insurance services, Keep us on the update of latest products offered by the banks and advise us on the same. Overall smooth process and no complaints. Experts from their team have always been in touch with us until the end and definitely I would recommend them. Thx - V

May 12, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Vijay,

Many thanks for the excellent feedback. It is greatly appreciated!

Team WIS wishes you all the best in your future endeavours!

Rated 5 out of 5 stars

Very helpful and smooth process

I got my remortgage done recently and the process was very smooth, they helped to get my Help-to-buy valuation and redemption done.

April 6, 2023
Unprompted review
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Reply from WIS Mortgages and Insurance services

Hi Himanshu,

Thank you so much for taking the time to leave us feedback.

We’re here for you anytime.
-Team WIS

Rated 5 out of 5 stars

My experience was great because of the…seamless mortgage process

My experience was great because of the way my mortgage advisor pay attention to details and all the helpful advice and tips to make me get the best deal

April 21, 2023
Unprompted review
WIS Mortgages and Insurance services logo

Reply from WIS Mortgages and Insurance services

Hi Henry,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

We’re here for you anytime.
-Team WIS

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