Havie Reviews 330

I reached out because I made a mistake with my address. They fixed it immediately before it shipped! I was so grateful! I am so excited to get my lamps :)

Had a issue with my order and was treated so kind and efficient.
Isabelle was wonderful to deal with.
She was eager to resolve the issue and made sure, me the customer was satisfied and taken care of.
I would rate her a 5 star!
Also, I was very pleased with the product. Thank you, Isabelle and Havie!

Isabelle Was a pleasure to work with. She was fast, kind, and accommodating. Actually made my morning

I encountered a shipping issue and contacted customer service. Isabelle was incredibly responsive and kind, quickly placing a new order for me. I’m really happy with the resolution.

It took a month and a half for it to arrive when the shipping details said it would be 6-8 days. Customer service was very little help. When I finally got it, it seems cheaply made and doesn't function the way I thought. Not worth the money or the hassle.

I got some very good help from Isabelle from the customer service! Now I can use the lamp without issues. Thank you so much!

Love love love everything about these lamps , they add a touch of luxury & so effective in any space .

When my Havie started beeping randomly, I was honestly worried I’d have to lock it in a box and put it away forever. Assured from reading other reviews, I reached out, with such a prompt response and helpful tips. Even more obsessed with my Havie now.

Great customer support - my package got lost in Christmas holiday transit, but Isabelle made sure I got it and sent out a new one. Love it!

Quick responses and very helpful when I raised an issue.

Isabelle was swift in her email response and was helpful along the warranty process! I appreciate the care her and her team has in customer service and recommend this product to everyone!

Customer service is super attentive. Isabelle responded promptly and helped me sort out my issue in under a day.

I was struggling to get my new Havie light to work properly and Isabelle responded with urgent and thoughtful help, not to mention follow-up to ensure I was in a great place! Thanks for solving the problem with a personal touch.

Lamp is so cute. Quick response from customer support!

Such a cute lamp. I love love love the ambience it makes^^

Very kind customer service! Seamless assistance when I needed to make an adjust to my shipping address!

Lamp is cute- they were helpful to send a replacement cover- as the first time it came cracked from the shipping.

Isabelle helped me figure out my tracking information for an order. She responded to my query very quickly, and gave me all the information I needed. I look forward to receiving my order. Thank you.

I was experiencing order delivery issues and the Havie team was stellar in helping me understand where the package was and when it would arrive. I received my Havie Lamps and am thrilled!