Wizzhosting Reviews 317

Mirko was very quick with my request, and also the whole team, appreciate your work guys, you all have been a great help so far, looking forward to receive a similar response in the future as well

Mirko was outstanding in his service provided to Divina International. He helped me with my expired voucher code and set up my domain name and hosting plans in a matter of hours.

Fast support response, great prices, easy to use cPanel

No matter what time I reach out I feel I have been served so well. Neil is very knowledgeable, easy to work with and willing to go above his call of duty. Thank you so much for all your help.

Neil is awesome! Set all my website, help me with my payment and hosting, fantastically approachable, knowledgeable, cant recommends him enough.

Thank you

Expert service first class. Swift reply to a billing oversight on my behalf. Neil customer service agent dealt with it in a timely manner and with understanding. Thanks Neil and Whizzhosting ! 🙏

Company emails have been down for in excess of 48 hours. They were very misleading stating that they were upgrading to a super fast server then later said on the support chat that their engineers were working on a problem that was impacting on other customers as well!

Support staff on chat very rude and unhelpful. I will reconsider my review if I receive an apology and assurances that their staff will receive: -

*Customer services training
*They understand that it is important to be open, honest and transparent when they have server problems, apologising to customers if necessary for any inconvenience caused and at the very least offer a timescale for when problems can be rectified

Very helpful and patient. Thank you Mirko Zabal

I got an email saying my domain name expires in a month and to renew. So got in touch with sales team and Michelle assured me that the domain is on automatic renewal annually and I don't have to take any action right now.

Very good customer service... Recently I enquired few questions and got it cleared... Thanks to Neil... Thanks for the support

Neil is a professional person, his approach very constructive and customer oriented.

Neil was really helpful with canceling my wrong order in seconds!

I spoke to an agent by the name of Neil today and I was made to feel like I was taking to a old mate of many years.
Please keep up the good work Neil..
There should be more people like you who doing the great job you are doing!!!

Absolutely shocking customer service. Block my account without telling me reason why.
Then trying to actually talk to someone is impossible. Shame I can't give 0 stars.

Never ever ever use this company! it is a total scam! no support whatsoever!

The service is comprehensive and the features on the account very accessible and self explanatory. The staff are friendly and approachable as well. Great service guys.

I was struggling to renew my domain due to a change in account address so I got in touch with Neil from customer support who made the whole process really clear and resolved my issue incredibly quickly. Thank you!