CT Corporation Reviews 

323
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and incredibly helpful support team for delivering prompt assistance, ensuring entity registration is a completely smooth process. Consumers emphasize that the digital platform is extremely intuitive and enables people to easily complete all necessary compliance tasks rapidly and efficiently. Some reviewers were not happy with communication issues, noting that certain support requests lacked proper follow-through or timely resolution from specific departments. Users additionally mentioned difficulties getting prompt email replies from designated company contacts and experienced frustrations regarding specific business licensing and compliance procedures.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the overall process is easy, quick, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an overall fast, simple,... See more

Response time

Users describe positive interactions with response_time, highlighting a strong consensus around prompt and... See more

Staff

Reviewers mention positive feedback about staff, noting that representatives are consistently professional,... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt replies, helpful real-person... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The customer service agents understood the services I need after my brief explanation over the phone. However, when the first agent forwarded me to a sales/service team, I was sent back to the previo... See more

Rated 5 out of 5 stars

Easy, seamless way to get an agent for service of process for your business. We needed to quickly (before corp taxes filing deadline) obtain an agent for a new state where our firm has nexus. We reali... See more

Rated 5 out of 5 stars

I’m giving 5 stars now, but initially I found it difficult to understand what I needed to do to get my business reinstated. It wasn’t until I got connected with Jamey Martin that my customer experien... See more

Rated 5 out of 5 stars

Our registered agent resigned without any notice to us. We located CT Corporation and signed up with it. The service was amazing. We need expedited service, and they accommodated us. Within a few hour... See more


Company details

  1. Legal Services

About CT Corporation

Written by the company

Header image

130+ years of unbroken market leadership.

More business and legal professionals consistently choose CT Corporation, a Wolters Kluwer corporation, to meet their business legal compliance needs. Why? We listen to what customers need now and anticipate what they’ll need tomorrow. We’ve built an agile organization that taps into 130+ years of resources to rapidly deliver innovative solutions that help you manage risk, increase efficiency, and produce better business outcomes.

Quality and consistency image

Quality and consistency

That's what we offer. We listen to your needs and goals and then figure out how to get you there. We work to ensure that every deadline is met, every issue is resolved, and every T is crossed.

Ownership and accountability image

Ownership and accountability

When you partner with us, we take responsibility for helping you succeed. We dedicate ourselves to getting to know your needs and finding solutions to meeting them. We have over 130 years of experience, and have the expertise to help you at every stage of the business life cycle.

Expert teams image

Expert teams

Our service team members have an average tenure of 10 years and undergo extensive service training – including over 200 courses and multiple certifications. With over 440 service members ready to help across the country, there’s nothing we can’t tackle.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

323 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(323)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Our company has witnessed severe…

Our company has witnessed severe decline in Client Support Services. Any issues submitted to helpdesk get immediately closed with no further information and no complete resolution to issues, time and time again. Service used to be so much better in previous years. I have no idea what management changes or procedural changes that have happened in 2026, but the results are just horrible for us. I would not recommend this business.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, Easy & Reliable. Customer Service follow-up was spot-on!

July 6, 2026
Rated 5 out of 5 stars

Great service - Elizabeth Wen

Elizabeth Wen processed an initial online request but asked if I needed any further help for my specific scenario. She then worked with me over several days to accomplish a very important task for my business. Very happy with the follow-through and timely resolution.

June 29, 2026
Rated 1 out of 5 stars

The individual I'm working with can be…

The individual I'm working with can be difficult. While we have had decent email exchanges, he doesn't provide me with any specific information and sometimes incorrect information. For example, I asked him if CT was getting my EIN. Initially, he said no and offered to charge me additionally for the service. I called him and found out that in fact, CT was going to complete my EIN. Right now, I'm trying to fill out the SS4 but he's telling me it's "insufficient" but not telling why or what is insufficient. This isn't great service and it's not the first time I have incorporated. I don't have time for babysitting people while trying to start a business.

June 1, 2026
Rated 5 out of 5 stars

Exceptional Service

The staff is always professional, courteous and everything is handled in a timely manner. True customer service, which seems to be a lost art these days. Exceptional.

May 29, 2026
Rated 5 out of 5 stars

Jamey Martin was extremely helpful and responsive.

I’m giving 5 stars now, but initially I found it difficult to understand what I needed to do to get my business reinstated. It wasn’t until I got connected with Jamey Martin that my customer experience changed to positive. Jamey explained to me that the registered agent fee pay does not include the annual filing process.

May 20, 2026

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