The customer service agents understood the services I need after my brief explanation over the phone. However, when the first agent forwarded me to a sales/service team, I was sent back to the previo... See more
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About CT Corporation
Written by the company
130+ years of unbroken market leadership.
More business and legal professionals consistently choose CT Corporation, a Wolters Kluwer corporation, to meet their business legal compliance needs. Why? We listen to what customers need now and anticipate what they’ll need tomorrow. We’ve built an agile organization that taps into 130+ years of resources to rapidly deliver innovative solutions that help you manage risk, increase efficiency, and produce better business outcomes.
Quality and consistency
That's what we offer. We listen to your needs and goals and then figure out how to get you there. We work to ensure that every deadline is met, every issue is resolved, and every T is crossed.
Ownership and accountability
When you partner with us, we take responsibility for helping you succeed. We dedicate ourselves to getting to know your needs and finding solutions to meeting them. We have over 130 years of experience, and have the expertise to help you at every stage of the business life cycle.
Expert teams
Our service team members have an average tenure of 10 years and undergo extensive service training – including over 200 courses and multiple certifications. With over 440 service members ready to help across the country, there’s nothing we can’t tackle.
Contact info
United States
- wolterskluwer.com/en/solutions/ct-corporation
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Straightforward process
Straightforward process, responsive customer service, but cost ultimately was higher than initially disclosed
The service is excellent and very…
The service is excellent and very professional. They are quick to respond and clear in their answers.
Quick response time and having needed…
Quick response time and having needed services available.
Amazing service!
Proactive communication, faster than anticipated turn-time, excellent customer service.
Communication is suboptimal
Efficient and used friendly
Customer service staff was friendly
Customer service staff was friendly, knowledgeable, and fast.
Sean was very responsive and helpful.
Cancellation was a simple process
Cancellation was a simple process, with expert assistance provided by Melissa of CT Corp.
I have talked to 7 people -- all super…
I have talked to 7 people -- all super nice and who tried to be helpful -- but was transferred multiple times & call would drop; given wrong phone numbers to call; told my account number doesn't exist; invoices can't be found, then were found, but not on website. Very frustrating.
Initial conversations and helpfulness…
Initial conversations and helpfulness were great. Now it gets handed off to another team and their intake form is ridiculous. Unorganized, unclear, ineffective. I'm very disappointed.
Great Support from the CT team
Timely responses and feedback from the team. They made the processes straightforward.
Simple to use and fast.
Great service in obtaining a Certificate of Insurance that I needed quickly
I was able to find the online task I needed help with pretty quickly on your website. I completed the order and got my Certificate of Good Standing in only about 90 minutes. Amazing!
It was easy to use and the agents…
It was easy to use and the agents responded within minutes with a form I needed to complete. Laura Gibbs and Frederic Hewitt have been great!
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