Amazing experience David went above and beyond to find the car I wanted for me . It took a while but he never stopped looking and finally found me a lovely bmw m140i . Would definitely recommend these... See more
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If I could do minus stars i would. Absolutely despicable customer care and consideration. They purchased my vehicle through an online service and gave me a time they would pick up. Not one called to... See more
Company replied
Matthew helped us find the perfect car for us! He took the time to listen to our needs and budget, and had a several quick recommendations. The whole experience took less than 1hr it just me taking my... See more
Company replied
Didnt know what car I was really looking for. Aaron discussed options and budget, and gave some recommendations. Less than 60 minutes later I was arranging my tax and insurance on a great car. Knowl... See more
Company replied
Company details
Written by the company
WOO CARZ (formerly trading as Best Price Car Sales) is a family-run used car sales company focusing on flexibility and convenience for you the customer. In these difficult times, we operate over the phone and online through our website, which we provide an impressive selection of quality used vehicles. These range from pre-owned SUVs, MPVs, hybrids, saloons, estates, and electric cars. Your dedicated advisor will assist you through the whole sales process for you to successfully purchase your new vehicle.
Contact info
18 Paynes Rd, Freemantle, SO15 3DJ, Southampton, United Kingdom
- 02380225666
- colin@woocarz.co.uk
- woocarz.co.uk
4.3
Excellent
371 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful
Went to great lengths to help us out. Kind staff and very helpful.
September 12, 2023
Unprompted review
Reply from WOO Carz
Hi Dave,
A big thank you from all of us at WOO Carz, especially from Matthew. We hope we can assist you again in the very near future, as soon as you are ready for your upgrade.
Kind regards
The Management Team @ WOO Carz
Had great experience from start to…
Had great experience from start to finish with Vincent answered all our texts calls kept us updated all way through would go back again
September 11, 2023
Unprompted review
Reply from WOO Carz
Hi Matthew,
We just wanted to let you know how grateful we are for your review of Vince and the team at WOO Carz. We're glad your experience was great from start to finish. We've also been notified you had one or two hiccups, and we very much appreciate your patience as we get these matters resolved for you.
We hope very much to serve you again in the very near future, as soon as you are ready for your upgrade.
Kind regards
The Management Team @ WOO Carz
Kia sorento…
Got my car and couldn’t be any happier Sophia was absolutely fantastic from start to finish and was always there helping and asking any questions I had I would definitely recommend them very professional and extremely friendly
September 8, 2023
Unprompted review
Reply from WOO Carz
Hi Scott,
Thank you so much for taking the time to write your 5-star review for Sophia and the WOO Carz team. We always pass on such reviews internally, so the whole business gets a boost, especially on a Monday morning!
We look forward to assisting you again in the very near future once you are ready for your car upgrade.
Kind regards
The Management Team @ WOO Carz
Great company,this is the 3rd time we…
Great company,this is the 3rd time we had purchased a car with these guys,big shout out to TOM who made the whole process really easy and he kept us up to date
September 7, 2023
Unprompted review
Reply from WOO Carz
Hi Darren,
A very big thank you from Tom and all the WOO Carz team for your review. As always, we have passed on your kind words to Tom and shared your review within our company, which is always most welcomed.
We hope we can make it 4th time lucky, and maintain our level of service to you.
Kind regards
The Management Team @ WOO Carz
they are cheaters and liars
Updates information
6.09.1023
I had to pay a deposit before I saw this junk car, otherwise you wouldn't have given it to me! This scrap car cannot be damaged any more because you have already sold me a broken and damaged Car ! I want my money back, you be honest, I just want to get back what's mine, if you return my mind I will delete the opinions about how you treated me - I think it will be a good solution for you, because you are the ones losing customers - you choose !!! My proposition is valid only today !!!
Choose a good name and more customers or fewer customers because no one will want to trust your any more
***********
now the contract is closed and they don't want to return the my deposit, the manager went on holiday... I do not recommend, stay away from these scammers!!!
September 5, 2023
Unprompted review
Reply from WOO Carz
Monika,
We are not sure why we qualify as cheats and liars when we have agreed with our lenders to unwind your finance agreement and return your deposit. As instructed, when we pick up the vehicle, it needs to be in the same state as when the car was delivered and signed off by you, which is proof of acceptance.
Kind regards
The Management Team @ WOO Carz
Great service, great staff and great deals.
Didnt know what car I was really looking for. Aaron discussed options and budget, and gave some recommendations. Less than 60 minutes later I was arranging my tax and insurance on a great car.
Knowledgable, straight forward conversations with no hard sell or pressure selling.
Will use again and recommend them highly.
September 1, 2023
Unprompted review
Reply from WOO Carz
Hi Mike,
It was our pleasure in assisting you with sales process of getting you in a new car. We'd like to thank you for making time to write us your kind review for Aaron and the WOO Carz team.
We look forward to serving you again in the very near future, as soon as you are ready to upgrade.
Kind regards
The Management Team @ WOO Carz
The company is helpful quick and easy
The company is helpful and they are listening to what I needed and explain all the procedure and Very quick to meet my needs
August 3, 2023
Unprompted review
Reply from WOO Carz
Hi Marites,
A very big thank you for writing your review from all of us at WOO, and especially Matthew.
We're glad to read, Matthew understood your needs and requirements, in getting you inside the right car.
We hope to see you again in the very near future, as soon as you are ready for your upgrade.
Kind regards
The Management Team @ WOO Carz
Needed bigger car
Needed bigger car. My friend told me , he get nice car from Woo carz. So I spoke with Sebastian. He had patience with me. He organised car for me ( what I wanted) Wery quick. Next person if ask . I definitely recomed this company
August 21, 2023
Unprompted review
Reply from WOO Carz
Hi Pawel,
We liked to thank you very much for taking the time to write your kind words about the experience you received from Seba and WOO Carz team. Any recommendations will be greatly appreciated and please speak to Seba to see what we can do for you.
We hope to assist you again in the very near future, as soon as you are all set for your upgrade.
Kind regards
The Management Team @ WOO Carz
Excellent personalised service!
Woocarz Payne Road provided very professional service to me recently when I was looking for a car to buy. Aaron Mottram, one of their consultants, was not only able to answer all my questions, provide help over the telephone and after sales, but also drove me around to check on cars at various sites. Really, personalised service - top class!
August 4, 2023
Unprompted review
Reply from WOO Carz
Hi Rakesh,
It was great to read about one of our newest members of the team showing such commitment. We're also proud to pass on your kind words to Aaron and the rest of the team at WOO.
We look forward to assisting you again in the very near future, once you are all set for an upgrade.
Kind regards
The Management Team @ WOO Carz
The delivery was excellent and we got…
The delivery was excellent and we got the car in perfect condition.
August 1, 2023
Unprompted review
Reply from WOO Carz
Hi Ivan,
Thank you for your review, which we really appreciate here at WOO Carz.
We have passed your good words on to Tom and the WOO team too!
We hope to see you again in the very near future for your car upgrade.
Kind regards
The Management Team @ WOO Carz
Highly Recommendable
I experienced a fantastic customer service throughout the period of getting a car from WooCarz on finance.
Adrian did amazely well to get me a car, though I was a bit picky yet he patiently allowed me to make an informed decision. He got me a finance for 48 months with a reasonable interest rate. Answered all my questions, that got me reassured.
Oh Martin! So friendly and engaging, he delivered the car to my home address, though I was not informed it will be delivered on the day Martin did. But I love surprises, so it was an exciting moment for me 🤣.
Sure, I will definitely recommend friends to patronize Woocarz.
August 16, 2023
Unprompted review
Reply from WOO Carz
Hi Melody,
We'd like to let you know how grateful we are for you taking the time to write your great review for Adrian, Martin and the WOO Carz team in getting you into a new car.
We all look forward to assisting you again in the very near future, oncvce you are ready for your car upgrade.
Kind regards
The Management Team @ WOO Carz
in a couple of days today my car…
in a couple of days today my car delivered in my door safe and beautiful it is because of my professional hard working advisor Sophia she didn’t stop until she found best car for me i do i recommend this company Woocarz and Sophia as your advisor if you want good experience buying car A big thankyou Woocarz and Sophia for a wonderful experience buying car to you Well Done Sophia and Woocarz
August 19, 2023
Unprompted review
Reply from WOO Carz
Hi Jesie,
We are so pleased to read about your "wonderful experience" in buying your car from Sophia and the WOO Carz team. It was our pleasure to pass your fine words on to Sophia and the rest of the crew here, thank you!
We hope to see you again in the very near future, once you are all set for your new car upgrade.
Kind regards
The Management Team @ WOO Carz
They are so good.Mathew keep a good…
They are so good.Mathew keep a good work you assist us until we reach our goal to success to get a car is so very helpful, honest, trustworthty person.Thank you so much we so appreciate what you've done.May GOD always have a blessings coming to you.Again thank you so much
August 10, 2023
Unprompted review
Reply from WOO Carz
Hi Fresh,
It was very kind of you to send in your review for Matthew. We have made sure he was made aware of your fabulous review and we also notified the rest of WOO too, which always helps maintain good morale.
A very big thank you from us all and we look forward to assisting you again as soon as the time is right to have your car upgraded.
Kind regards
The Management Team @ WOO Carz
Great services with very helpful staff
Great services with very helpful staff, i would recommend Sophia ! Thank you WOO Carz !
August 9, 2023
Unprompted review
Reply from WOO Carz
Hi Mircea,
We really appreciate you taking the time to write your review for Sophia and the WOO Carz team. Both your reviews have been passed to Sophia and the rest of WOO to read and admire.
We hope to be able to be of the same level of service as soon as you are all set for your car upgrade in the near future.
Kind regards
The Management Team @ WOO Carz
SCAMMER SCAMMER!
SCAMMER SCAMMER!! For a week I waited for a car that was supposed to be clean and beautiful. They brought the car as if it had been stored in a barn under hay, dirty smelly upholstery inside was moldy. I did not accept the car, I also paid a deposit. They haven't answered my phone since then. Please stay away from them!
July 26, 2023
Unprompted review
Reply from WOO Carz
Hi Barbara,
Sorry to read about your negative experience with us. With the high volume of turnover of our stock, some quality control inspections go amiss and unfortunately it impacts you as a customer. Our intention is only to get raving reviews from happy customer feedback.
Once we were notified of your review, we acted swiftly in reprimanding the advisor involved and made sure you were fully refunded your deposit.
Please accept our sincere apologies for the inconvenience this has caused you.
Kind regards
The Management Team @ WOO Carz
Ian B is the top guy!
Would like to say a huge thank you to Ian B - he really went above and beyond to help me get the car I wanted. He took on board everything I wanted and went through their availability with a fine tooth comb. When I came to look/pick up car it was exactly what I wanted and in immaculate condition.
He really is a super star and I would recommend him to everyone.
If you want a car be sure to ask for Ian b, he is the guy!
Thank you again!
July 27, 2023
Unprompted review
Reply from WOO Carz
Hi Kerri,
A very big thank you from Ian and the WOO Carz team for your great review.
We've passed on your kind words to the rest of WOO as well as Ian.
We hope to see you again in the very near future.
Kind regards
The Management Team @ WOO Carz
My experience with you guys was fantastic very good
My experience with you guys was very good I can not say anything negative towards you guys because everything went so well with out the slightest bit of problems, it all went through quicker than I thought it would have, so thank thank you thank you, great job
July 27, 2023
Unprompted review
Reply from WOO Carz
Hi Colin,
Thank you for taking the time to write your review on the positive experience you recieved from Tom and the WOO Carz team. It was our pleasure in assisting you in finding your car.
We hope to serve you again in the very near future as soon as you are ready for your upgrade.
Kind regards
The Management Team @ WOO Carz
Had a good experience buying a car from…
Had a good experience buying a car from Woo, Sophia stayed in touch with me throughout while finding a car for me, I am more than happy with the car, no complaints at all, thank you Sophia and Woo cars.
July 26, 2023
Unprompted review
Reply from WOO Carz
Hi Linda,
It was our pleasure in assisting you with your new car purchase. We have also passed on your kind words to our new member of the team, Sophia and she was thrilled to bits, so thank you!
We hope to see you again in the very near future as soon as you are ready for your car upgrade.
Kind regards
The Management Team @ WOO Carz
Vince was a great advisor
Vince was a great advisor, did all he could in order to get finance with Woo Carz. Hard-working and go getter attitude throughout the journey. May God bless you, sir.
July 25, 2023
Unprompted review
Reply from WOO Carz
Hi Mauro,
Thank you for taking the time to write your review and blessings for Vince and the WOO Carz team.
We hope to see you again once you are ready for your car upgrade in the near future.
Kind regards
The Management Team @ WOO Carz
Excellent service I love the car
July 21, 2023
Unprompted review
Reply from WOO Carz
Hi Lamine,
We would like to thank you for your review of our colleague Tom and WOO Carz. It's always a pleasure to read positive feedback and experiences from our customers.
We hope to see you again in the very near future, once you are ready for your upgrade.
Kind regards
The Management Team @ WOO Carz
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