WOO Carz  Reviews 372

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Recently purchased a car at woo cars Southampton and the experience was great. The sales man I was working with is Ben and this guy went above and beyond finding the right car for me on the budge... See more

Rated 1 out of 5 stars

If I could do minus stars i would. Absolutely despicable customer care and consideration. They purchased my vehicle through an online service and gave me a time they would pick up. Not one called to... See more

Company replied

Rated 5 out of 5 stars

Didnt know what car I was really looking for. Aaron discussed options and budget, and gave some recommendations. Less than 60 minutes later I was arranging my tax and insurance on a great car. Knowl... See more

Company replied

Rated 5 out of 5 stars

Matthew helped us find the perfect car for us! He took the time to listen to our needs and budget, and had a several quick recommendations. The whole experience took less than 1hr it just me taking my... See more

Company replied

Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

WOO CARZ (formerly trading as Best Price Car Sales) is a family-run used car sales company focusing on flexibility and convenience for you the customer. In these difficult times, we operate over the phone and online through our website, which we provide an impressive selection of quality used vehicles. These range from pre-owned SUVs, MPVs, hybrids, saloons, estates, and electric cars. Your dedicated advisor will assist you through the whole sales process for you to successfully purchase your new vehicle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

372 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional assistance ,smooth…

Professional assistance ,smooth transition and well explained process .

March 2, 2023
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Hilda,

We just wanted to give you a big thank you for taking the time to write your review. we have also passed on your good words to Wes, who took care of you.

We hope to see you again in the very near future as soon as you are all set for your car upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Nathan at Woo cars

I filled an online form on for Woo cars a while ago . Nathan from Woo cars contacted me and left me a few messages . Due to being poorly and busy at work it took me a few weeks to get back to Nathan regarding my application and enquiry .
Today started off a bad day,the gear box went on my old lease car .
I contacted Nathan at Woo car and he took the time to advise and help me find a new car . Even though he was due to leave work at 5pm and go on annual leave . I highly recommend Nathan and he would always be my first choice for fast efficient and friendly service

February 28, 2023
Unprompted review
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Reply from WOO Carz

Hi Elizabeth,

We are very pleased to read about your recent car purchase from us, and especially pleased at the level of service Nathan and the WOO Carz team offered you.

Thank you for taking the time to write to us and we hope we can provide you with the same level of service in the very near future as soon as you are ready for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

I really want to appreciate woozcarz…

I really want to appreciate woozcarz for making my dreams a reality with the beautiful car that was delivered to me even before the agreed date. Rich was extremely nice and patient with me all through, he walked me through the process and I’m glad I went on this journey with him. I recommend them for your cars. I’m happy with my car!

February 28, 2023
Unprompted review
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Reply from WOO Carz

Hi Chizzy,

We just wanted to give you a big thank you for your great review for Richard and the WOO Carz team. We have happily passed your review to Rich and everyone within our business, which never fails to give us that extra boost.

We look forward to serving you again as soon as you are ready for an upgrade in the very near future.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Best customer service

Tom the sales person was so professional and tailor made his support to meet my needs. He went to great length ensure i get the best deal and consulted me if i was happy with the arrangenents. I was happy at last that j get the best deal i never imagined

February 11, 2023
Unprompted review
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Reply from WOO Carz

Hi Mr. Bumhira,

We just wanted to thank you for your review for Tom and WOO Carz team in getting you the best car deal suitable for your needs.

We look forward to assisting you again in the very near future, once you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Hi I’m really happy with the service…

Hi I’m really happy with the service and it’s a pleasure to have found a good dealer very happy with Nathan his been such a great help and always contacts me back and try’s to help me when I contact him great company

February 23, 2023
Unprompted review
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Reply from WOO Carz

Hi Linda.

It was our pleasure in assisting you with your new car purchase. We're extremely pleased to read that Nathan was a great help in choosing the right car and finance package for you.

We look forward to seeing you again in the very near future, once you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

I would like to thank Matthew for…

I would like to thank Matthew for helping me find my new car after the car I originally purchased from a dealership near where I live fell through due to them not wanting to settle the previous finance on my part exchange and I had to go back to woocarz.co.uk to see if he could still help upon he was i we can and the offer we have for you still stands and after deciding on my budget we found my 19 plate astra in which upon look amazing and within an hour of me saying yes i had signed for it and we was was talking about delivery of my new car and collocation of my part exchange we arrange for me to come down on the following Saturday to collect and do the hand over but on the Monday I got a phone call from matt saying he had fantastic news that my car is on it way to me and I was given a eta time and it arrived just before upon arrival there was a issue with my stereo/head unit but as soon we noticed this and spoke to matt the issue was sorted and the car was booked in at my local vauxhall dealership to be sort at no cost to me but I could not thank Ian and matt for sorting this issue and I would highly recommend woocarz.co.uk for your next car as they were they all the way from helping pick to taking delivery and though out my issue with the head unit and I honestly can say I will be giving them a call in 18 months when am due an upgrade but once again the whole process was a seemless experience and stress free and i look forward to dealing with yourself again in the future

January 30, 2023
Unprompted review
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Reply from WOO Carz

Hi Davey,

A very big thank you for you great review for Matthew and Ian. It was our absolute pleasure in assisting you in getting you into your new car. As usual, we have passed your review internally, so we can continue sharing the same motivation and improve our customer service even more for our all our customers.

Looking forward to seeing you back in 18 months!

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

By far the best consultant ever

Amazing experience, been dealing with Matthew since October last year but didnt push it that time. But this month me and my husband did and this was by far the best experience. Matt was really patient with us and he gives us options that are realistic. He's not your typical sales person who just sweet talk you no he is a real person that who genuinely wants to help.

Thanks Matthew

February 21, 2023
Unprompted review
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Reply from WOO Carz

Hello Fair,

We all at WOO Carz and especially Matthew would like to send you a big thank you for your gracious review on the service you received from Matthew and the WOO Carz team.

We have also passed on your review to Matthew and the rest of the business, so they can enjoy reading it as much as the management has.

Look forward to serving you again in the very near future when you are ready for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Thanks Steve for the experience

Thanks Steve for the experience, Drama free, absolutely loving our new car. Highly recommend 5 star service

February 17, 2023
Unprompted review
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Reply from WOO Carz

Hi Mr. Cox

A big thank you from Steve and the WOO Carz team for taking the time to write your review on the service you received.

We hope to be able to do the same again once you are ready to consider having an upgrade on your car.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

I would 100 percent recommend this…

I would 100 percent recommend this company I was dealt with quickly and fast and they managed to get me a car and I tryed every where I wanna give a massive thank you to Nathan

February 8, 2023
Unprompted review
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Reply from WOO Carz

Hi Stephen,

A big thank you from us all for your glowing review for Nathan. We're glad we were able to find the right car for you. We also hope we can be of service again in the very near future as soon as you are all set for your upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Had a fantastic experience with woocarz

Had a fantastic experience with woocarz. My adviser, Matthew was excellent and I’m very happy with my new car. Would highly recommend to anyone.

January 28, 2023
Unprompted review
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Reply from WOO Carz

Hi Jayson,

Thank you very much for your great review for Matthew and the WOO Carz team. We're so glad we were able to tick all your boxes and get you into the car that is just right for you.

We look forward to doing the same again as soon as you are ready to come back and get an upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Great Service

It was a great experienced dealing with Matthew who is very helpful along the way. Process was so smooth and easy. The car arrived as per request.
This company is highly recommended.

January 20, 2023
Unprompted review
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Reply from WOO Carz

Hi Marivie,

Thank you for taking the time to write your kind words for Matthew and the WOO Carz team. We've made sure that Matthew and the rest of the business have been made aware of your great review.

Looking forward to assisting you again in the very near future, once you are in a position to have an upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Awesome experience

Awesome experience! David was so much help all through the process , he was very thorough with explaining things I didn’t understand and he made sure to carry me along all steps on the way . Will definitely recommend woocarz .

January 17, 2023
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Amina,

We just wanted to say a big thank you from David and the WOO Carz team for you taking the time to write your review on us. It's always great to read about one of our team members getting it right for our customers.

We hope to assist you again very soon, once you're all set for your car upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

A+ service

Tom was so helpful found me the car I wanted and I was able to part exchange my old car . The new car was delivered to my home for free and my old car taken away. Affordable monthly payment plan. A+

January 28, 2023
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Natalie,

We are very grateful to receive your glowing review of your experience in purchasing a car from us. We have also made Tom aware of your kind words, which he was only too happy in assisting you in finding you a new car and having it delivered as requested.

We look forward to assisting you again in the very near future, as soon as you are due your upgrade.

Kind regards

The Management @ WOO Carz

Rated 5 out of 5 stars

Recommended

Would definitely recommend woocarz. Had no trouble with transactions. Thanks to Matthew for being so helpful. He did amazing in helping us with the processing. Also to Luke, he is easy to approach for after-sales service if there are issues with the car. Looking forward for an upgrade.

January 23, 2023
Unprompted review
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Reply from WOO Carz

Hi Mart,

A very big thank you for taking the time in writing your review for Matthew, Luke, and the WOO Carz team. It was an absolute pleasure in assisting you in purchasing the right car for you.

And just to confirm, you will be more than welcome to return in the very near future to have your car upgraded.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Very professional and supportive.

All transactions and details are phenomenal and very professional. Massive thanks to Matthew for being so helpful all the way and answering all queries and questions. Looking forward for the next car. Would definitely recommend him and the company.

January 4, 2023
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Ceejay,

A very big thank you from us all at WOO Carz. especially from Matthew who was only too happy to read what you wrote. We're glad we were able to meet all your requirements in getting the right car for you.

We hope to see you again in the very near future as soon as you are all set for your car upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Recommend to anyone after a car…

With it being the third time I’ve been to woocarz I would highly recommend them and a massive thanks to Tom for sorting everything out

January 18, 2023
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Ry,

Thank you for taking the time to write your review for Tom and the WOO Carz team. We're always extremely happy to read great reviews which helps us maintain our level of standards.

We hope we can offer the same level of service the next time you decide to upgrade your car in the very near future.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Very happy with the service and definitely recommend

I have had my car 🚘 since 7th December 2022 and I am loving my car and the fact I am mobile again after so long and it would not have been possible if it wasn’t down to Tom who helped me out massively. He took on board what my budget was and the type of car I was looking for and he made sure that I was comfortable and happy with everything. He kept me updated every step of the way until the car was delivered to my house. He was kind, very helpful and I was very satisfied with my purchase. I even recommended the company to a couple of friends of mine. Thank you very much Tom 😊

December 7, 2022
Unprompted review
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Reply from WOO Carz

Hi Kelly,

A very big thank you for your kind review for Tom and the WOO Carz team. Just speaking to Tom, who responded to us by saying it was a joy dealing with you!

Please feel free to recommend us to your friends or family and we'll gladly transfer £150 into your bank account on successful completion of any sale/s made.

We hope to see you soon in the very near future as soon as you are good to go for your car upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

recommend

Excellent service

January 19, 2023
Unprompted review
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Reply from WOO Carz

Hi Arkhom,

We'd just like to say a big thank you for your review, which we also passed on to your advisor Tom who assisted you with your purchase.

We hope we will see you again in the very near future as soon as you are ready for your car upgrade.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Amazing

Amazing, delivered my new Nissan juke in good time, very helpful guys and if your unsure of anything they don't take long to reply, very fast service.

I will be referring to friends!

January 13, 2023
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Chloe,

A big thank you from everyone at WOO Carz, and especially from Ian, who we have notified about your review. We hope you have months of good use of your new car, and please remember we'll be happy to upgrade it for you in the very near future, once you are all set.

Kind regards

The Management Team @ WOO Carz

Rated 5 out of 5 stars

Great service

Paul was great on the phone, really helpful. The car was exactly what I’d been looking for. They even delivered it to my home free of charge. Excellent service.

November 4, 2022
Unprompted review
WOO Carz  logo

Reply from WOO Carz

Hi Alex,

A very big thank you for taking the time to write your review for Paul and the WOO Carz team. It was our pleasure in assisting you in the purchase of your new car.

Your review was passed to Paul and all the employees of WOO Carz, just to remind us how important it is to maintain our standards.

We hope to see you again in the very near future as soon as you are set for your car upgrade.

Kind regards

The Management Team @ WOO Carz

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