Wood By Post Reviews 

825
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the precise custom cuts, helpful hinge holes, and solid edge banding perfectly match their exact project specifications. People also appreciate the secure packaging and fast delivery service, which ensures items consistently arrive in pristine condition. Some reviewers were not happy with sample deliveries. A few customers mentioned that they did not receive their requested color samples initially, although additional replacements were successfully supplied upon further requests. Additionally, a couple of consumers noted minor delivery damage, though overall satisfaction remained high.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are accurately cut and feature... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are accurately... See more

Service

Consumers find service to be excellent and describe the overall ordering experience as simple and efficient.... See more

Order

Users describe positive interactions with order, highlighting a simple and efficient online process with... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting fast shipping times and orders arriving on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used WBP a few times now and always found the quality and service excellent. On one occasion there was a problem but that was very quickly rectified. Although the prices appear to have increased... See more

Rated 5 out of 5 stars

Easy to order what you want in colour, style & measurements exactly as you want them. Something I needed for 3 pairs of doors all the same width but different lengths. Excellent quality boards & parti... See more

Rated 5 out of 5 stars

Our second order and as always an absolutely FIRST CLASS transaction. First of all the ordering process is clear and simple even for old wrinklies and then the lead time FANTASTIC. Here in no time wha... See more

Rated 5 out of 5 stars

A very reasonable turn-around. Quality of the cut to size, hinge slots & edged melamine was excellent. packaged professionally. delivery quickly once sent. I had tried another company, who after a 7 w... See more


Company details

  1. Carpenter

Information provided by various external sources

Wood By Post brings to you a range of decorative boards for all your DIY needs. Enter your custom dimensions and checkout. It's as simple as that!


Contact info

4.8

Excellent

TrustScore 5 out of 5

825 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(825)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered a custom sized Tobacco Aida…

Ordered a custom sized Tobacco Aida board with trimmed edges and it arrived this week and its superb. Very high quality and I am extremely happy. The site is easy to use, delivery was speedy and the board arrived well packaged and protected. My only complaint, the Google AdSense advert I found on my search stated "Free Delivery", but once on the site and my order was placed for £28, I had to pay another £20 delivery. So this was a little misleading

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Experience

First Contact Was Over The Phone Where All My Questions Were Answered, The Product Supplied Was Spot On and As Described And Delivery Was Fast and Efficient. This Company Tick`s All The Boxes. Highly Recommended.

February 8, 2025
Rated 5 out of 5 stars

Good service and competitive replacement panel for bathroom

I needed a new panel to go behind the WC in my white bathroom. Wood by Post had something that looked like it would match the rest of the units and the price was well below other suppliers. But more importantly they would supply a sample to colour match. I ordered Alpine White High Gloss which arrived very quickly and included an unexpected sample of Snow White Gloss. This has a very faint yellow tinge and is actually a better match to the other units. Thank you for that foresight. One sample has edging which looks very neat and secure. I haven't ordered my panel yet because the carriage charge for a single panel is understandably quite expensive (but becomes more affordable if you are ordering more than one panel) as I expect to be passing Birmingham in the next few weeks and hope to be able to make arrangements to order the panel and then pick it up from the factory. Very good service and good quality panel at a decent price.

February 3, 2025
Rated 5 out of 5 stars

I ordered samples and boards cut to…

I ordered samples and boards cut to size with edging. I'm very happy with the quality, the edging is nicely finished and the shelves are beautiful. Delivery was as expected and items packed very well to prevent any damage. I'll be ordering more for my other projects.

January 16, 2025
Rated 5 out of 5 stars

Great service and quality products.

I needed some panels to replace water damaged panels for a concealed cistern. Wasn't sure of the colour natch so ordered some samples. They came within 2 days. I measured the 4 panels submitted the sizes online they came within 2 days. Great quality gloss panels better than the originals. They fitted exactly. I would reccomend Wood by Post. Great service quality products and very competitive prices.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Flawed service

Incorrect item sent, no responsibility taken. Avoid.
Flipping a diagram to suit your agenda doesn't make it correct. Mistakes are inevitable in business, it is how they are dealt with that matters.
I'm sure we will find a solution without your assistance - not that any was offered.

December 23, 2024
Wood By Post logo

Reply from Wood By Post

Thank you for taking the time to contact Wood By Post. I am sorry that your order was not as expected upon arrival. After reviewing your order and getting in touch with you, it was determined that your order was correct to the dimensions and other options you requested. I appreciate that this may be disappointing and if you wish to discuss this further please get in touch.

Rated 5 out of 5 stars

Great service

Great service.
I bought some Egger board to make a vanity unit, cut to size and edged. Well packaged and delivered quickly. Very good would definitely use again.

January 7, 2025

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