While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The product and the website are both very great. I love my surfskate. But the delivery was 6 days late, without update information about the delay. When I emailed wooddetail my mails did not get t... See more

Rated 1 out of 5 stars

I placed an order in the beginning of October 2023. One month passed and after numerous times that I tried to contact them I got answer that my package got lost and I will receive refund. It’s been... See more

Rated 5 out of 5 stars

great company, very pleased with my new board, slight squeaky trucks but that is to be expected by most surfskates or long boards, easily fixed with abit of soap or wax shavings! will definitely use t... See more

Company replied

Rated 5 out of 5 stars

Incredible service using the whatsapp number! I received my surfskate in under 24 hours. After enquiring if pickup from the warehouse was possible, since I would only be in Barcelona for 1 day, they w... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

Surfskates and natural wood accessories. Products with old school essence designed and manufactured in Barcelona to the World.


Contact info

3.9

Great

TrustScore 4 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product

I had some trouble getting my phone case delivered but WoodDetail never stopped being helpful in resolving the situation. They were very kind and professional and their products are excellent.

July 21, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Kiefer, comments like yours help us to move forward and strive for the best possible customer service. Thank you!🙌🤍

Rated 5 out of 5 stars

I love it

I love it, my package came on time and it looks so good. My AirPod & IPhone case match and I love the designs and they both have great quality.

July 19, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

We are very happy that you love it.🙌 Thanks for your comment.
Have a nice Sunday!😊🌴

Rated 5 out of 5 stars

AirPods Case

So happy with my AirPods case. Love the design and the quality is perfect

July 15, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you Madison! 🤙🤍
Have a nice day!

Rated 5 out of 5 stars

great service!

Though I did have some issues with shipping the customer support team was extremely helpful about ensuring my item would get to me! Can’t wait to receive my order!

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered two necklaces about a month…

I ordered two necklaces about a month ago ( I’m from Greece ) and they just arrived. I’m so happy with the products!! Yes, there was a delay but it is justified because of the COVID-19. Would definitely recommend!

July 11, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Margarita, we really appreciate your extra patience for the products to reach your home.🙏🤍
We now ship to Greece via UPS and deliver in under a week.
Thanks for your comment, happy weekend!🌴

Rated 5 out of 5 stars

Amazing stuff.

Amazing stuff.
Perfectly produced!
Super fast delivered!
I will order someting more!!
Well done ❤️.
I am really in love with the neckless!

July 10, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Jessi, your words make us really happy. Our goal is everything you have described. 🤍🌴

Rated 5 out of 5 stars

Great experience!

Easy and intuitive webpage together with a great customer service to solve a small problem gave me a great experience with Wooddetail!

Aloha

July 1, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Un placer intentar ayudar y tratar de dar las mejores soluciones a nuestros clientes 🤙😁
Aloha!

Rated 1 out of 5 stars

It’s been 20 days since ordering and…

It’s been 20 days since ordering and still haven’t gotten what i had ordered. emailed twice and haven’t heard back from costumer service. tracking info on the email also does not work. Service is terrible.

June 30, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Hope, we already talked a few days ago. We have stopped working with USPS and we are already working with UPS with delivery service to the United States in 2 days. Your new package will be shipped tomorrow and very soon you will be able to enjoy it. 😊
Have a nice day!

Rated 1 out of 5 stars

I still need a refund

I still need a refund. I never got my product. I have never gotten a response from customer service.

June 26, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Brittany, we have offered you a solution via email 😊
Keep in touch!

Rated 5 out of 5 stars

Love it ❤

I love my new surfskate! It's lovely and works so well :):):):)
I had some qüestion and they were very nice and replied so quickly (less than a minute)!!!
I can truly recomend it ^^

June 10, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you Paula 🤍🤙

Rated 5 out of 5 stars

Love it!🤙🏼

My Lacanau surfskate looks very good! I can’t wait to try it!

June 10, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you Orlane! 🤙 You will enjoy it 😁🌴

Rated 5 out of 5 stars

Love it !!

Amazing ! I love the drawings!

June 9, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you Maxime! 😁🤙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look