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Rated 3 out of 5 stars

The product and the website are both very great. I love my surfskate. But the delivery was 6 days late, without update information about the delay. When I emailed wooddetail my mails did not get t... See more

Rated 1 out of 5 stars

I placed an order in the beginning of October 2023. One month passed and after numerous times that I tried to contact them I got answer that my package got lost and I will receive refund. It’s been... See more

Rated 5 out of 5 stars

great company, very pleased with my new board, slight squeaky trucks but that is to be expected by most surfskates or long boards, easily fixed with abit of soap or wax shavings! will definitely use t... See more

Company replied

Rated 5 out of 5 stars

Incredible service using the whatsapp number! I received my surfskate in under 24 hours. After enquiring if pickup from the warehouse was possible, since I would only be in Barcelona for 1 day, they w... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

Surfskates and natural wood accessories. Products with old school essence designed and manufactured in Barcelona to the World.


Contact info

3.9

Great

TrustScore 4 out of 5

289 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Couldn’t Fault

The order arrived quicker than i expected (3 days later) and the products i received were excellent and to a very high quality. 5 stars, would buy from here again.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

My opinion

Loved all the products I ordered and their quality! The deliveries are always on time and I totally recommend it.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING 😉

punctual delivery nevertheless COVID-19, very good surfskates quality, cheap price, amazing vibe!

strongly recommended!

Immanuel Vassalli

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

They're just amazing.

They're lovely and their designs are stunning. Love all they do!
...
Son encantadors i els seus dissenys són genials. M'encanta tot el que fan!

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome phone cases

Very fast shipping. For those who are into surf and surf vibes their phone cases are amazing and really nice quality

May 7, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Guilherme, thank you for your review! 🙏
Aloha!

Rated 5 out of 5 stars

Talented and awesome designs

They make awesome and special designs!! Very good quality and good service to. Thanks guys!

May 7, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thanks to you for your trust! 🙌
Have a nice day! 😊

Rated 5 out of 5 stars

Amazing!!

Honestly, this brand is amazing!! I had some troubles with ordering, but they helped me right away. The iPhone case I ordered, is from high quality and it looks so good!! I also got an AirPods case and seriously I have never seen such a beautiful case in my life!

I would recommend this brand to anyone. I would definitely buy other items in the future from Wooddetail!

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

I really love the board

I really love the board. I had an issue with the kingping but they immediately answered and sent a new one the same day. Really good service and nice staff!

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

amazing quality and good service!

Although it took a bit to get the case I wanted back on stock, the customer service was great, the delivery quick (despite Covid19 and living in Canary Islands) and the quality amazing!!! From packaging to the actual case it feels these guys put so much care on this.
I would buy again!

May 4, 2020
Unprompted review
Rated 1 out of 5 stars

Hello

Hello, 4 days ago I ordered a wooden case from your e-shop. Unfortunately I have not received the usual email that confirms the purchase yet, even though I have the receipt from my PayPal account. I have sent you an email but I havent received a respond yet!

May 1, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Elpida, We sent the package the same day you made the purchase. You should have received mail when we sent your order and another with your tracking. They are automatic emails, if you have not seen them they may be in your spam folder (sometimes they go there).

We can not find your email asking for your order but we answer you here. Please check your email and if you need it, you can contact us at: info@wooddetail.com

We just sent you the information of your shipment to your email.

We work our customer service to the best of our abilities, today for example is a holiday. 😁
Aloha!

Rated 5 out of 5 stars

Great management and awesome boards

Quick delivery, nice and helpful service. You will find the most beautiful surfskates here.
Thanks for your great support and quick answers to my requests!

April 27, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you for your opinion, your satisfaction makes us happy 😃
Aloha!

Rated 3 out of 5 stars

great product , delayed delivery

great product , delivery delayed due to the coronavirus but no fault of yours did that happen . good service otherwise .

April 26, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

It is true that we are having specific problems with deliveries due to the current situation. The entire logistics network is saturated. We wish we could solve this big world problem but we are just normal people 😊

Aloha!

Rated 5 out of 5 stars

Amazing Surf Skate + Customer Service

I bought the 33" Surf Skate and I absolutely love it. The feeling of surfing and making nice turns is fully given, but its still stable enought to cruise through the city.
I had to reach the customer service twice, first because of a rattling bearing and secondly because I crashed the board.. In both cases the customer service via Instagram worked perfeclty and they helped me out within minutes.

April 23, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you for your love! 🙌
Aloha!

Rated 5 out of 5 stars

Wonderfull stuff

Wonderfull stuff. Just how I thought it would look! Delivery took a couple more days because of the COVID-19 but the service was great. Worth to wait.

April 16, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Olivier, thank you for your trust in these difficult times 🙌 and thank you again for understand the situation!
Aloha!

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