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Rated 3 out of 5 stars

The product and the website are both very great. I love my surfskate. But the delivery was 6 days late, without update information about the delay. When I emailed wooddetail my mails did not get t... See more

Rated 1 out of 5 stars

I placed an order in the beginning of October 2023. One month passed and after numerous times that I tried to contact them I got answer that my package got lost and I will receive refund. It’s been... See more

Rated 5 out of 5 stars

great company, very pleased with my new board, slight squeaky trucks but that is to be expected by most surfskates or long boards, easily fixed with abit of soap or wax shavings! will definitely use t... See more

Company replied

Rated 5 out of 5 stars

Incredible service using the whatsapp number! I received my surfskate in under 24 hours. After enquiring if pickup from the warehouse was possible, since I would only be in Barcelona for 1 day, they w... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

Surfskates and natural wood accessories. Products with old school essence designed and manufactured in Barcelona to the World.


Contact info

3.9

Great

TrustScore 4 out of 5

289 reviews

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Rated 1 out of 5 stars

No delevery yet

No delevery yet. :-(

April 8, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Dimitri,
Your order contains an airpods case. This product is in Preorder right now. You can see it in the product description.
Due to the covid 19, we have had delays in the production of the airpods that will be fixed in the coming days.
We appreciate understanding in these exceptional times. 🙏

Rated 5 out of 5 stars

Hello.

The surfskate is beautiful and the delivery was quick. I have just good experience with you. Thank you 😉

April 2, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Daniel, we are happy with your satisfaction! 🙌
Aloha!

Rated 5 out of 5 stars

Most beautiful phone case

So after hours searching for a phone case for hours I came across with wood detail because I like wood a lot. At some extras I want to be inserted in the customer service was very sweet and helpful. I just received my phone case and I must say that it’s probably the most beautiful case I’ve ever. The Engraving is very detailed and the wood is very fine, so it looks extra elegant! Thank you so much and definitely a recommendation!!!

March 27, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you Nika 😁
Have a nice day! Aloha!

Rated 5 out of 5 stars

The service was really good

The service was really good. I ordered my surf skate longboard and got it delivered really quickly. The board is really nice and rides really smooth. I am more than happy I bought my board at Wooddetail.

March 17, 2020
Unprompted review
Wooddetail logo

Reply from Wooddetail

We are super happy with your satisfaction! 🏄‍♀️ 😃 Thank you!
Aloha.

Rated 5 out of 5 stars

love it !

Fast delivery (Portugal), well protected, with gifts! The surfskate is beautiful and the quality is also very nice.

Muchas gracias Wooddetail !

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing team!

I had problems with the delivery, but the wooddetail team was really nice and tried to solve the problem!

January 18, 2020
Unprompted review
Rated 5 out of 5 stars

Hola

Hola, todo esta muy bien.
Everything was good, the Design is very very nice and the delivery was ok.
Thank you.

December 20, 2019
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hola Ingrid, thanks a lot!! 🙏 Have a nice weekend!

Rated 5 out of 5 stars

fast shipping

fast shipping, superb quality!

December 16, 2019
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Any, we greatly appreciate your comment, thanks! 😊

Rated 5 out of 5 stars

Very professional service

Very professional service. Answering to all of my requests so fast.. (Unbelievable fast). Nice boards. I definitely recommend it. Gracias 🙏🌸

December 11, 2019
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Ευτυχία Thank you for your opinion! 🖤 Having satisfied customers is our happiness!

Rated 1 out of 5 stars

I order my necklace 12 days ago but I…

I order my necklace 12 days ago but I haven't had it yet

November 18, 2019
Unprompted review
Wooddetail logo

Reply from Wooddetail

We have sent you a couple of emails, your package is at the post office waiting for you. They tried to make the delivery several days ago and they left you a delivery notice.
Please pick up your package and enjoy it 🤙

Rated 4 out of 5 stars

my experience with wooddetail

my experience with wooddetail was really satisfying. the surfskates are fantastic and not just for details and aesthetics. the surf feeling is really good! the possibility to customize is fun. after two weeks unfortunately the kingpin broke but I discovered it was a factory mistake. wooddetail was quick to reply to my messages and send me a new truck after a few days. really recommended! . good job guys ;)

November 17, 2019
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you Alfonso! 😄

Rated 5 out of 5 stars

Awesome company and customer service!

The skate arrived on time, and the communication was stellar through Instagram. They helped me chose the best skate for my situation after chatting and were very understanding the whole time. The king pin bolt snapped within 2 weeks but this is a problem with the manufacturer of the trucks. Either way WoodDetail sent me completely new trucks free of charge because of the broken kingpin bolt. Can really recommend this company!

November 17, 2019
Unprompted review
Wooddetail logo

Reply from Wooddetail

We appreciate your comment! : D
It helps us to continue working and get the best satisfaction from our customers 🤙

Aloha!

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