Woodpecker Interiors Reviews 

1 star is even too much in honesty.

I would be grateful if someone could look into why order SP38129 has not even been dispatched yet. I have been informed by Furdeco that they haven't even received the item and it should have been delivered last week as per the timescale you issued in the order email in bold red writing.

To make matters worse no one bothers to respond to emails or messages, the phone just rings with a message asking you to continue to hold saying a representative will be with you shortly, which never gets answered, I have spent more than an hour on hold to that message over recent days. There was a message on the website asking customers to email while an issue with phone lines was being resolved. That message has now been removed, so clearly this is not an excuse. The live chat does not really appear to be manned so I have not left a message there as do not feel it will get replied to.

The payment is quick enough to be taken but then no action. I will be taking this further to the Citizens Advice Consumer Service if I do not hear back from someone today!

As it stands people should avoid this retailer. Their customer service is absolutely appalling. I will never order from this company again and am beginning to wonder if this retailer actually exists.

Perhaps someone from Woodpecker interiors would have the common decency to reply to customer queries.

Ordered the Clear Bent Toughened Glass Coffee Table Large 120cm Square on the 9th of July. I was told: "Your item will be delivered WITHIN 10 to 14 working days, your courier will contact you directly within the coming days with a Delivery Date, and Time slot."

It is now the 29th of July and I still don't have the table.
I have been calling/emailing/instagram messaging and have had no response.

My wife ordered the Fifty Five South Allure Clear Glass Silver Base Console Table around 2 weeks ago. It was delivered on Tuesday.

I have to say that the quality of this item is particularly poor. It's not a stable unit and when even you try to clean the glass the whole thing shakes. I really don't think it's fit for purpose as any weight put on it will only make it worse. I noticed that the parts are screwed together when maybe it should be welded to give it extra support. The most worrying part about all this is that the receipt we got states on it that it's 'poor quality'...we couldn't believe what we were reading. It would seem the company know that the goods are poor quality yet still send it out to customers.

I'm sure there must be a valid reason for this however due to their telephone lines being down (believe these have down for several weeks) we have had to email. We still await a response. All in all a terrible experience so far. Happy to update this review should the company be in contact and put things right as soon as possible. Currently as it stands this is a stay clear of online retailer.

I ordered a mirror and received it two days ago, the delivery driver was insistent that he would take the packaging away to be helpful, he then took a quick picture of the mirror and was gone in a shot. I noticed a large chunk out of the frame of the mirror so immediately called the driver and said it was damaged and he replied it was out of his hands now. I've emailed The company three times asking for an exchange and have not heard a thing back. This was a very expensive mirror and a luxury for me, I will now have to seek legal advice as I'm stuck with a damaged mirror.

I purchased furniture and was pleased with the service and delivery

Ordered wrong one informed woodpecker and they instantly changed it for us. Can't fault them quick deliver and the gents put in our living room for us.

A nightmare company to deal with from start to finish. They took the payment fast enough and then you have to liaise with their logistics company to agree a date/ time for delivery (difficult if you work like most people). You need to be very careful when taking receipt of the product as their T&Cs are very stringent. You have to be present to to receive the goods, keep the original packing and recommend you take detailed photographs. When the product finally arrived, it was clear that the quality was completely unacceptable. Fortunately, the company agreed it was not to standard and that a full refund would be provided once the item was returned so it was back to the logistics company to arrange collection and a further day off work as once again you have to be present for the collection despite it having been agreed that the product was not fit for purpose. Finally, we received the refund. I would recommend you save yourself the hassle and go elsewhere

Bashful monkey lamp . Supberb. Heavy great quality. Fun .Fast delivery great value thank you

Delighted with the purchase. Not only was it the best price for the item from any retailer but when we had a query on our delivery customer service were both polite and helpful. Our “SuperGnome” has become a valued member of the family.

Excellent service from this company and excellent product, i would certainly recommend them to anybody.

Great service, love the product and the delivery/logistics service were accommodating and communicative. Would definitely use again!

Outstanding service, rapid delivery, very competitive price, excellent quality, very helpful, courteous and careful delivery drivers. Will definitely use Woodpecker again 😁

I ordered the drinks trolley from woodpecker interiors and I am over the moon about it. It is fantastic quality and looks great in my living room.

I also needed to extend my delivery window as I was out the country and they made the process simple and easy for me.

Fantastic company and really great customer service and stunning products

Good product at very good price. Very satisfied with the service. Thank you

I highly recommend this company. The piece of furniture I ordered was delivered promptly and the delivery man was great, he brought the cabinet into the house and unpacked it to make sure it was in perfect condition. The item itself is wonderful quality and the size and design sit perfectly in our room Thank you.

Super customer service.
Quicker than expected delivery and we are delighted with our furniture. The guy who delivered was excellent and very helpful even placed items where we wanted them. Thank you. Definitely recommend

All went very well; delivery communication was better than expected based on the price point(s); product is decent quality and was accurately described; I'm happy to buy again

Easy to order. Great product. Art Deco silver drinks trolly with mirrored shelves. My husband loves it. A really smart fun piece for the drawing room.
Many thanks

A seamless service and a fabulous product!

I am so pleased with the Black glass lamp stand it is better than imagined and my Tiffany lamp looks absolutely fabulous stood on it. From ordering to delivery of goods is spot on. I will definitely recommend to friends and colleagues.
Thanks Val