Woodpecker Interiors Reviews 

Goods as described, delivery options very well communicated. All good, would use again.

Bought a beautiful silver antler chandelier. I had been looking for the perfect light fitting for my living room and this was exactly what I had been looking for. Was much cheaper than I had seen elsewhere and was delivered quickly in very protective packaging so nothing was damaged. I’m a very happy customer and wouldn’t hesitate in recommending Woodpecker interiors. Would definitely use again.

Bought a beautiful antique gold sun mirror which exceeded my expectations and was very competitively prices with free delivery. Woodpecker were more than helpful throughout. The courier's used didn't deliver on the day arranged, they rang me to re-arrange which was a little frustrating but otherwise I was happy with my purchase from Woodpecker and would definitely buy from them again

Used Woodpecker Interiors twice now and both times I'm more than happy, the price was great also the delivery was on time at a time that suited me

I ordered an art-deco style drinks trolley and the service and delivery was extremely good if a little slow on the delivery front, but as I was not in a particular hurry for it this was not an issue.
I had read in reviews that damage must be photographed and reported on delivery, but my delivery guys seemed surprised when I asked them to unpack the item. However all was well and they proceeded to help get the trolley assembled and in place. Overall the item is beautiful and I am delighted with it.

Very good chandelier and delivery as stated. No issues with product and good customer service.

Great products and great service. Very happy with the Antique Gold bar trolley purchased. Delivery guy unpacked the product to ensure all was well and took photographic evidence to prove it.

My only gripe would be to also remove the packaging as the box was quite large and the packaging was left outside my house.

That aside, I would use again.

The whole transaction was easy - excellent communications, fast delivery (free) and bought my item at a competitive price. I would recommend Woodpecker Interiors.

Refund refused even though photographic evidence of damage provided. Avoid this retailer at all costs!! Extremely poor customer service. Delivery of item also took forever! Incompetent quality assurance team and obnoxious staff.

Poor customer service! We ordered side tables in November, now nearly Feb and still no further forward.
Messed up delivery leaving us waiting until after Christmas for them to be delivered, then delivered with chips all around the top of the glass.
Contacted the day after delivery due to being away and sent pictures (beginning of January) and still awaiting an outcome.
Even when we chase we get no response.

Stated in the terms online
12.1 You will be contacted as soon as possible and definitely within 24 hours of our hearing from you and aim to provide a resolution within 5 working days

Not true.
Update.. to respond to the reply from Matthew. Our second beside tables were almost delivered in exactly the same condition as the ones we were returning. Luckily Amanda notified us when they were in transit last week and we refused them. We are now awaiting a full refund of the goods and no furniture after beginning this before Christmas.

Bought two dining chairs which were a very good price. Shame I had to wait about 10 weeks for them to be delivered which I wasn’t aware of when I placed the order.
However I am very pleased with the chairs and delivery men.

Ordered an occasional chair for my bedroom and I am happy to say its gorgeous......
The velvet material on the seat is lovely and soft and the palm print backing ties in with my garden themed room!

Was kept updated on my order at all times.

Delivery was very prompt and even exceeded my expectations - delivery driver brought it to my room, unpacked it all and made sure everything was fine before leaving.
I would not hesitate in recommending this company! Great service

Excellent quality item of furniture that was delivered to the agreed timeframe. Would use again.

I searched online for a particular Moroccan style sideboard. I found the exact sideboard from Woodpecker Interiors almost half the price of other retailers. I was rather apprehensive as it seemed so much cheaper but I'm so glad I went ahead and ordered from Woodpecker Interiors. The whole process from ordering online through to delivery went well. I was kept informed of delivery day and when the 2 men arrived with my sideboard they were very helpful. They took the sideboard to my dining room, unpacked all packaging to ensure it was undamaged during transit. They checked I was happy with my purchase before leaving. The sideboard itself was very well packed to protect it from damage and the delivery men took all packaging away with them. Woodpecker Interiors even phoned me a few days later to ensure I was happy with my purchase which was nice. Woodpecker Interiors offer good old fashioned personal customer service at its best.

Found the product I was looking for cheaper than anywhere else, trouble free delivery and product looks as nice in situ as I hoped. No reservations using them again.

Excellent products. I love my new wicker chairs. Service was excellent too with staff even unpacking the products so I could check them before they left. Will definitely use them again.

Great service. They responded to all my general enquiries relating to the product I purchased. They sent me photos relating to the product. I had no problem and would confidently order from Woodpecker Interiors again.

Exactly what I saw online. Exceptional quality and first class service.
Thank you. Would highly recommend.

Fantastic range of products at super competitive prices. I was really pleased with the mirror we bought.

BUT... I was very anxious about the returns policy, which is only flagged after your purchase has been made.

They'll only accept returns for damaged goods if you refuse delivery, and you have to inspect the goods and photograph them before signing for them.

Pretty sure this is in direct contravention of consumer rights. If the goods are damaged, that's either the responsibility of the courier or the company you purchased them from, and shouldn't be a problem passed on to the consumer.

This needs to change before I'd consider buying through them again.

I purchased a lamp on the 27th November 2018 and I am still waiting for a response. Appalling service! Will not be dealing with them again.