I ordered a shoe cupboard at 470 pounds and instantly received an e-mail confirmation. It said the payment would be in the name of 'The Retail Group Ltd'. Payment was taken within a day, the 21st of... See more
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This business re-incorporated in April 2020. The website is good with lots to choose from. However, orders are slow and communication with the company is difficult\impossible. The "in stock" mirror... See more
I found my furniture on Woodpecker's website, but needed to ask a couple of questions, so called them. The young lady could not have been more helpful. Order placed with ease, delivery made on time, w... See more
Company replied
We all know how rare it is to come across a genuine company that really cares about their customers. Woodpecker are in this categories. I needed a specific table at short notice and they and made i... See more
Company replied
Company details
Information provided by various external sources
Woodpecker Interiors is a furniture retailer specialising in furniture collections from around the world.
Contact info
Woodpecker Interiors Unit 4A Hanley Business Park Cooper Street Hanley, ST1 4DW, Stoke on Trent, United Kingdom
- 01212881897
- sales@woodpeckerinteriors.co.uk
- woodpeckerinteriors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Everything turned out really well.
After a tricky start and not all of woodpeckers making they really turned it around for us. Mostly because we were anxious to get the items that we needed after a flood and there were delays in expected delivery times. They sorted our issues, were extremely helpful and responsive.
They replaced a very large bookcase that we couldn’t get up our stairs and helped us a lot. The delivery guys were fantastic.
We ordered more items from them. They were excellent.
Highly recommended.

Reply from Woodpecker Interiors
Still no sign of a delivery date
Cannot give higher than 1 star for service at the moment.
Almost 9 weeks since my order and still no delivery date. One of the items I have ordered now looks to be an additional 5 weeks beyond the 8-10 weeks timescale when ordering.(15/11/18 - Now quoted an additional 8 weeks!) Questions via email take days to receive a response, appreciate they are busy as stated in one of the reply's, however when spending just under £1500 this is not the sort of service you expect.
Still awaiting a response to an email sent on 31st October. Very unfortunate as the price was great at the time of order.
Cannot comment on the products until received.
15/11/18 Further Update:
I was contacted by the company after posting this review despite not having any reply's previously (coincidence?), still no delivery date or estimated date for any of the items. I have had to raise a PayPal dispute as there is still no guarantee I will receive anything from this company.
20/11/18:
Spoke to their MD today who agreed to give me a full refund for the order and explained they are having issues with their supplier. Appreciate a lot of this is out of their hands, however still not great for the end customer, waited 11 weeks and settled with a refund.
I’m over the moon with my chair
I’m over the moon with my chair , delivery was very quick and the guys were lovely. I would recommend this company.
Would Pick Woodpecker
Great selection of products many of which are not easy to come by elsewhere. I’ve purchased a couple of items from Woodpeckers. Really pleased with the quality of the pieces I ordered and also the customer service they provide. Will definitely use again and would recommend to others.
Incredibly well made
Incredibly well made, beautiful and robust furniture.
Great product with prompt delivery
Great service and prompt delivery, the office chairs are beautiful and so far seem to be resilient - only 4 stars as on every chair there are small imperfections in the surface of the wood or spraying of the coating/varnish. Absolutely fine for the price though :)
Beutiful table,excellent service would…
Beutiful table,excellent service would use company again.
Great service
Great service, kept up to date with every stage of delivery. Photos very accurate. Would recommend.
Found this website by accident,very glad I did. Great choice.
I would definitely recommend this…
I would definitely recommend this company. The bedside table I ordered was even nicer than the picture. It was delivered well packed and on time.
i would highly recommend this company,
i would highly recommend this company,
i had a slight problem with the item which must have been damaged in transit,
the company resolved it straight away and apologised
would highly recommend.
Nice item - High delivery charge.
The item we ordered from Woodpecker Interiors was of a very high standard, and we are delighted with it. Five Stars would have been given, but we felt that because we are in the North East of Scotland, we were penalised with a high delivery charge, which increased the overall cost of the item. Other furniture items we have ordered from England have generally been free delivery.
Well made product
Well made product . Good service promp delivery . Very pleased.
The stack of playing cards bedside…
The stack of playing cards bedside table is fabulous. Bigger than expected which is good as I was worried it might be the opposite. Good size drawers, nice textures, colours and quality. Although a feature piece, it blends in nicely with the rest of the room. One drawer needs to be realigned a tiny bit after pushing it shut each time but it's hardly even noticable. Very chuffed with this purchase, a great find.
No complaints
No complaints. Hall table perfect for the space. Good quality for fair price.
Quality and Service
Great Service. Great products. Great price. This is the second item I've bought from this company. The standard of service and quality was identical in both purchases.
I am very pleased with this company
I am very pleased with the service, communication and politeness of the delivery men. The arm chair is great quality. I shall be shopping with them again.
Good helpful staff where nothing is too…
Good helpful staff where nothing is too much trouble.
Very satisfied with the overall…
Very satisfied with the overall service. Delivery time as promised. Delivery men very helpful. Love my purchase. Would definitely recommend this company. Thank you
No after sale service. Even after only 1 day
On the whole good quality bedroom furniture. 1 of the bedside tables was damaged and the company notified immediately but they said my wife signed for them so it was up to me to sort it. I did, i ordered replacement at my own cost from another company. In short dont expect any back up assistance or customer service after you pay.
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