I ordered a shoe cupboard at 470 pounds and instantly received an e-mail confirmation. It said the payment would be in the name of 'The Retail Group Ltd'. Payment was taken within a day, the 21st of... See more
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This business re-incorporated in April 2020. The website is good with lots to choose from. However, orders are slow and communication with the company is difficult\impossible. The "in stock" mirror... See more
I found my furniture on Woodpecker's website, but needed to ask a couple of questions, so called them. The young lady could not have been more helpful. Order placed with ease, delivery made on time, w... See more
Company replied
We all know how rare it is to come across a genuine company that really cares about their customers. Woodpecker are in this categories. I needed a specific table at short notice and they and made i... See more
Company replied
Company details
Information provided by various external sources
Woodpecker Interiors is a furniture retailer specialising in furniture collections from around the world.
Contact info
Woodpecker Interiors Unit 4A Hanley Business Park Cooper Street Hanley, ST1 4DW, Stoke on Trent, United Kingdom
- 01212881897
- sales@woodpeckerinteriors.co.uk
- woodpeckerinteriors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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satisfaction
very good communication, fast stocking, the furniture came perfectly packed,
flexible staff, do not mind even when the goods are handled late in the evening.
Thanx from Slovakia :)
Excellent product and service
I ordered a beautiful wall clock which I’m very happy with and is much admired by others. I was happy with the ease of ordering, the delivery information which updated me regularly, and the polite delivery man! The clock arrived well packaged and in prime condition and I wouldn’t hesitate to recommend this service.
Fantastic product and great service!!
Fantastic product and great service. Would definitely use again. Thank you!
Really happy with our stools
Really happy with our stools, would have liked a quicker delivery but service was good and prices very competitive
Customer service is a joke
Customer service is a joke. Wish I had never ordered from this website!!
Would not recommend!

Reply from Woodpecker Interiors
Disappointing product, diabolical service
I ordered a console table - Matthew was charming on Live Chat and assured me that the product comes fully assembled which turned out to be not true at all. The product was dumped on my doorstep and the delivery driver was in such a hurry that he didn't even allow us to inspect that everything was in order. This despite the fact that Amanda's email states in "** Any damages must be photographed by the customer and reported to the driver on delivery, we will not accept claims for damages after the drivers have left **".
There was no opportunity for me to review anything and it turns out that the product required a fair bit of assembly with awkward angles to wield your hand in order to get over 8 screws in. In my case, the product was defective and the grooves misaligned, meaning that the two back legs wouldn't go in at all. I then ordered sanding paper off Amazon and had to file away inside the grooves before I could get the leg to go in. As if that wasn't enough, the drawer knob - made of the cheapest plastic - was broken and I had to get a new one. I emailed Woodpecker but they take no responsbility - they blame everything on their suppliers and boast that they deal with 10,000 products (Matthew) or 16,000 products (Paul). Paul made it sound like he was at least going to reimburse the costs I incurred on my purchases to get the product on its feet but that turned out to be untrue as well like everything else they'd said.
Very disappointed with service from…
Very disappointed with service from woodpecker. First mirror was cracked really bad so got the delivery men to take it back called woodpecker straight away and a man there was very unsympathetic and sarcastic. He response was so do you want your money back then in bit of a bitchy manner.
Anyway got a new mirror delivered and i checked it over but then found another crack when putting got up. So emailed the company on the 9th august and still no response or apology.
From what i have experienced customer service wise i am very disappointed and would not be buying anything from woodpecker again and i would not recommend them either.
Great furniture and customer service
I found the website easy to use. Company kept me well informed on delivery. The coffee table I ordered matched the photos and description on the website. I had a small issue with a damaged corner but this was dealt with professionally and to my complete satisfaction with great customer service. I would use this company again.
Great shopping experience!
Very helpful staff who went out of there way to ensure I got the right product. Highly recommend them for service and on price. Would use them again without hesitation. Sally Rogers.
Great customer service
Very accommodating staff, well packaged delivery. Thank you!
Good
Good, quick and efficient, can't fault them and would without doubt buy again.
Fantastic purchase
I purchased 3 oak bar stools which are fabulous.They were delivered promptly and within the time frame stated. I will definitely purchase from you again and definitely recommend your company to my friends. Great service 👍🏻👍🏻
Product as described and fast and…
Product as described and fast and flexible delivery
Hetty Hair lamp
I ordered a lovely Hetty Hare style lamp from Woodpecker Interiors. The ordering process was good though I was at first a little suspicious of the website. It isn't necessarily as flash as mainstream/large commercial company sites. However the price was great compared to other retailers and whilst I did have to wait around a month for the item to be in stock, delivery was excellent. The delivery drivers were prompt, polite and courteous. They ensured that we checked the item over and were happy to take receipt of it. The item itself is working just fine and is a gorgeous statement in our dining room.
Ordered a lovely rustic bar stool
Ordered a lovely rustic bar stool- a little pricey but did not disappoint- beautiful product- arrived quickly and will be ordering more from here
I have had a dining table and chairs…
I have had a dining table and chairs and a coffee table from Woodpecker Interiors. Best price I could get on both. Delivery excellent. Well packaged and no problems whatsoever. Thank you Matthew for all your help. Would definately recommend this company.
Fantastic seller
Fantastic seller. Great product - and excellent communication.
Highly recommended, and I would use them again....
Great customer service.
Very helpful pre-sale. Cabinets are really lovely and delivered as per my instructions.
Really pleased with the customer service and furniture. Would definitely buy again from the company!
side tables
i thought the antique styled stack book tables were lovely great value
Lovely furniture and great customer service
Lovely goods and great customer service
I have ordered w few items from Woodpecker. The standard of the furniture is great. People often compliment it.
I did have an issue with a damaged item, but they were very helpful and sent a replacement immediately.
I will continue to order from them in the future.
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