Very impressed with this company! I purchased a couple of Brother ScanNCut activation cards. If you order on the weekend, they will get to your order on the following Tuesday because they are closed o... See more
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Woodseats are an amazing company. They offer customer service as it should be done. Everyone is very knowledgeable and accommodating and all the staff really care about their customers. I have use... See more
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Quick delivery and competitive prices. Bought many items from them including embroidery machines, sewing machine and scan and cut machine, also accessories. Wouldn’t go anywhere else as the service i... See more
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All the stars out of the sky for these lovely people, I visited on advice, I’m so grateful I went. The customer service was excellent, the knowledge and advice was greatly appreciated. I was very happ... See more
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Company details
About A61 Woodseats Sewing Machines LTD
Written by the company
A family run business since 1959, we have vast knowledge on new and old sewing machines alike. We sell new and preloved machines, as well as holding multiple certificates for repairing and servicing major brand sewing machines such as Brother, Janome, Bernina, and more.
Our main priority has always been customer service, our efforts have always been put into the passion we have for delivering first class service, fast delivery, and having renowned helpful staff ready at hand to assist you.
We have multiple avenues to support our customers, such as on the Facebook groups we have created, YouTube videos, Zoom tuition, phonecall, website livechat and email.
We are the UK's leading premier dealer of Brother embroidery, sewing, overlocker and coverstitch machines.
Contact info
59 Sheffield Road, S18 2GF, Dronfield, United Kingdom
- 0114 255 2822
- sales@wsmshop.co.uk
- woodseatssewingmachinesshop.co.uk
4.9
Excellent
515 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service all round
Excellent service all round. Arranged for prompt pick up of my machine for a service and repair. Really good communication. Honest and reliable. Prompt delivery back. Would highly recommend.
February 20, 2026
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your wonderful review!
We're delighted to hear you were pleased with our service, communication, and the collection and return of your machine. Your kind words about our honesty and reliability mean a great deal to us.
Thank you for your recommendation, and we look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Woodseats are an amazing company
Woodseats are an amazing company. They offer customer service as it should be done. Everyone is very knowledgeable and accommodating and all the staff really care about their customers. I have used Woodseats for a number of years and, although they are a long way from my home, I wouldn't go anywhere else for my sewing/embroidery machines.
January 21, 2026
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review and for your continued support over the years!
We're truly grateful for your kind words. Providing knowledgeable, friendly service and looking after our customers is at the heart of everything we do, so it's fantastic to hear that this has made such a positive impression.
It means a lot that you choose us despite the distance, and we're delighted to have earned your trust. We look forward to helping you for many more years to come.
Best wishes,
The A61 Woodseats Sewing Machines Team
Bought a new Brother Innovis 15 sewing…
Bought a new Brother Innovis 15 sewing machine - similar model to I had previously owned and liked for many years.
Very pleased with it - very good price and delivered very promptly.
Thank you 👍
December 12, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you're pleased with your new Brother Innov-is 15 and that it lived up to the expectations of your previous machine. It's great to know you were happy with both the price and the prompt delivery.
Thank you for choosing us, and we wish you many happy years of sewing with your new machine!
Best wishes,
The A61 Woodseats Sewing Machines Team
A company to trust and really excels at customer service
Bought an embroidery machine from A61 Woodseats online and had reason to call them after it arrived. Brother had decided to do a massive drop in price as part of marketing plan one week after I had paid for my machine. It wasn't Woodseats fault but the customer service was fabulous and time was given freely to chat through my concerns and queries. Didn't matter that I needed extra time as a novice they were prepared to spend time with me until I was sorted. My new embroidery machine is a delight and I am loving learning so many things, but knowing I have them at the end of the line just adds that extra sparkle to my purchase.
July 29, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review!
We're delighted to hear you're enjoying your new embroidery machine and discovering all the creative possibilities it offers. We understand that investing in a new machine is a big decision, especially when you're new to embroidery, so we're always happy to take the time to answer questions and provide support.
Your kind words about our customer service mean a great deal to us. We're committed to looking after our customers both before and after their purchase, and we're pleased we could help put your mind at ease.
Thank you for choosing us, and remember we're always here if you need advice or assistance along your embroidery journey.
Best wishes,
The A61 Woodseats Sewing Machines Team
Consistently superb service
Consistently superb service. Professional, conscientious and friendly, they have vast expertise and are always generous with their advice. I was directed to Woodseats by the Brother helpline when I had a problem with one of my earlier machines. I was immediately struck by their knowledge and commitment to customer care, and the sheer speed with which they deal with orders and servicing: you never need to be without your machine for more than a couple of days. I wouldn't even think of going anywhere else because their aftercare is second to none. I have since bought sewing, embroidery and overlocking machines from them, as well as software and accessories, and have always received outstanding service. I very strongly recommend this long-established, family run company.
June 1, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your incredibly kind review and for your continued support over the years.
We're truly grateful for your trust in us across your sewing, embroidery and overlocking journey. Knowing that our advice, service, and aftercare have made such a positive difference means a great deal to our whole team.
As a family-run business, we're passionate about looking after our customers long after a purchase has been made, so your comments are especially appreciated. Thank you for your recommendation and for taking the time to share your experience.
We look forward to supporting you for many years to come!
Best wishes,
The A61 Woodseats Sewing Machines Team
Mats for Scan and Cut machine
Excellent service. As stated delivery would be next day and it was. Have used Woodseats previously and will certainly use them again. Many thanks.
June 18, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear your ScanNCut mats arrived as promised and that you were pleased with the service. It's especially nice to know you've shopped with us before and plan to use us again.
Thank you for your continued support – we look forward to helping you again soon!
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you found the ordering process easy and were pleased with the speedy dispatch. We really appreciate your support and hope to serve you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Arrived on time and was as expected
June 1, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're pleased to hear your order arrived on time and was exactly as expected. Thank you for choosing us, and we hope to serve you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
I ordered embroidery thread set
I ordered embroidery thread set, over the phone, this was lunchtime and my order arrived the next day, brilliant service. The order was well packaged and no damage
June 1, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you were pleased with our service and the speedy delivery of your embroidery thread set. It's great to know your order arrived well packaged and in perfect condition.
We really appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Excellent service
Excellent service, as usual, from this company. They carry a wide range of embroidery machines and parts. They had the part I wanted in stock and sent by courier very quickly.
June 1, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your wonderful review and continued support!
We're delighted to hear you found the part you needed and were pleased with the quick dispatch and delivery. It's great to know our range of embroidery machines, parts and accessories continues to meet your needs.
We really appreciate your custom and look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with the speedy delivery and that your order arrived even sooner than expected. We really appreciate your support and hope you enjoy your new threads.
Best wishes,
The A61 Woodseats Sewing Machines Team
A fabulous shop
Woodseats is my go to shop for my sewing machine needs. They are very knowledgeable and helpful and their prices are good.
June 1, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to be your go-to shop for your sewing machine needs. Your kind words about our knowledge, helpful service and competitive prices mean a lot to us.
We really appreciate your continued support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Exceptional Service
I have been using Woodseats sewing Machines for a number of years now and they never fail to deliver an exceptional customer experience and this time was no exception, I highly recommend them and wouldn’t go any where else
May 28, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review and continued support!
It means a great deal to us that you've chosen Woodseats Sewing Machines for so many years. We're delighted to hear that we've consistently delivered the level of service you expect, and we're truly grateful for your recommendation and loyalty.
We look forward to helping you for many years to come.
Best wishes,
The A61 Woodseats Sewing Machines Team
All staff very Help full and polite
All staff very Help full and polite. Help full advice given with Great Service.
February 10, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you found our team helpful and polite. Providing friendly service and helpful advice is what we strive for, so it's wonderful to receive your feedback.
We appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Extremely helpful
Extremely helpful! Real good old fashioned values with totally up to date knowledge and variety of products. Would definitely recommend
May 20, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your wonderful review!
We're delighted to hear you found us helpful. Combining friendly, traditional customer service with up-to-date product knowledge is something we're very proud of, so your kind words mean a lot to us.
Thank you for your recommendation, and we look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Excellent company
I went to them to buy a new sewing machine and they were very knowledgeable and helpful and I can thoroughly recommend them.
April 8, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you found our team knowledgeable and helpful when choosing your new sewing machine. Helping customers find the right machine is one of our favourite parts of the job.
Thank you for your recommendation and support. We hope you enjoy many happy hours of sewing with your new machine!
Best wishes,
The A61 Woodseats Sewing Machines Team
Really swift delivery and competitive…
Really swift delivery and competitive prices.
April 9, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with our competitive prices and swift delivery. We really appreciate your support and look forward to serving you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
An Absolutely wonderful company- super…
An Absolutely wonderful company- super fast turnaround to get my daughter’s machine back to her. Clear explanation of what was wrong and clearly v knowledgeable about the machine.
March 6, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your wonderful review!
We're delighted to hear you were pleased with the service and the quick turnaround on your daughter's machine. It's great to know our explanation of the fault was helpful and that our team's knowledge gave you confidence throughout the process.
We really appreciate your kind words and look forward to helping again whenever needed.
Best wishes,
The A61 Woodseats Sewing Machines Team
Superb service from a trusted supplier
I've just purchased my second embroidery machine from Woodseats having traded in my first one after 4 well used years.
They are not the closest stockist to where I live, but their reputation has spread at least 300 miles for me to return for my second purchase!
The sales and after sales service from all the team at Woodseats is exceptional. I had quite a few questions before making the decision to upgrade and Matt was very open, and is clearly a product expert. His advice was very welcome in helping me make my choice, and I know if I need any help or advice they are at the end the phone with the answer.
So, if anyone out there is investing in a new embroidery machine and you need some questions answered, give them a call - distance is no object with a next day delivery service and a wealth of experience and knowledge.
February 19, 2025
Unprompted review
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review and for choosing us again for your second embroidery machine!
It means a great deal that you've returned to us after four years and travelled such a distance based on our reputation. We're delighted that Matt and the team were able to help answer your questions and support you in choosing the right upgrade.
Your kind words about our sales and after-sales service truly mean a lot. We're always here whenever you need advice, support, or simply a helping hand.
Thank you for your continued trust and recommendation – we hope you enjoy many happy years with your new machine!
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear your order arrived promptly and was well packaged. We appreciate your support and look forward to serving you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
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