Very impressed with this company! I purchased a couple of Brother ScanNCut activation cards. If you order on the weekend, they will get to your order on the following Tuesday because they are closed o... See more
Company replied
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Review summary
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Woodseats are an amazing company. They offer customer service as it should be done. Everyone is very knowledgeable and accommodating and all the staff really care about their customers. I have use... See more
Company replied
Quick delivery and competitive prices. Bought many items from them including embroidery machines, sewing machine and scan and cut machine, also accessories. Wouldn’t go anywhere else as the service i... See more
Company replied
All the stars out of the sky for these lovely people, I visited on advice, I’m so grateful I went. The customer service was excellent, the knowledge and advice was greatly appreciated. I was very happ... See more
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Company details
About A61 Woodseats Sewing Machines LTD
Written by the company
A family run business since 1959, we have vast knowledge on new and old sewing machines alike. We sell new and preloved machines, as well as holding multiple certificates for repairing and servicing major brand sewing machines such as Brother, Janome, Bernina, and more.
Our main priority has always been customer service, our efforts have always been put into the passion we have for delivering first class service, fast delivery, and having renowned helpful staff ready at hand to assist you.
We have multiple avenues to support our customers, such as on the Facebook groups we have created, YouTube videos, Zoom tuition, phonecall, website livechat and email.
We are the UK's leading premier dealer of Brother embroidery, sewing, overlocker and coverstitch machines.
Contact info
59 Sheffield Road, S18 2GF, Dronfield, United Kingdom
- 0114 255 2822
- sales@wsmshop.co.uk
- woodseatssewingmachinesshop.co.uk
4.9
Excellent
515 reviews
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Replied to 100% of negative reviews
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Great service
I ordered a number of products for my daughter. One of them did not arrive with the order, so I phoned the company and they shipped the missing item straightaway. Quality products and great service.
February 10, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're pleased to hear you were happy with the products and our service. While we're sorry an item was initially missing from your order, we're glad we were able to resolve it quickly and get it sent out straight away.
Thank you for your understanding and support. We look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're pleased to hear your order arrived in good time and was exactly as described. We appreciate your support and hope to serve you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Hold a lot of stock for the CM Scan n…
Hold a lot of stock for the CM Scan n cut. Very helpful. Reasonable prices.
February 10, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with our range of ScanNCut products, helpful service and competitive prices. We really appreciate your support and look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Great customer experience and brilliant…
Great customer experience and brilliant range of products
February 10, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you enjoyed your experience with us and found our range of products impressive. We really appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Machine service
Thank you
Machine went for a same day service
We dropped the embroidery machine at 10.30am to be serviced and collected later that afternoon ..great service makes a difference to not have to make the trip for a service twice
Very much appreciate that touch
February 8, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your wonderful review!
We're delighted to hear you were pleased with our same-day service. We understand that making multiple trips can be inconvenient, so we're glad we could get your embroidery machine serviced and ready for collection the very same day.
Thank you for your kind words and support. We really appreciate it and look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Quick delivery and great service
Quick delivery and great service. Nice to have somewhere local to support.
February 10, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you were pleased with the quick delivery and great service. It means a lot to us to have the support of local customers, and we're grateful you chose to shop with us.
We look forward to helping you again soon!
Best wishes,
The A61 Woodseats Sewing Machines Team
Fantastic service
Fantastic service, great wealth of knowledge, and so willing to take the time and patience to explain everything in detail. A truly delightful team of people who's only quest is customer satisfaction.
February 10, 2025
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review!
We're delighted to hear you were pleased with the service and support you received. Taking the time to help customers understand their options and get the most from their machines is something we're passionate about, so your kind words mean a great deal to the whole team.
Thank you for your support and recommendation. We look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Given good demonstration of machine and…
Given good demonstration of machine and shown how to set it up to my requirements
February 10, 2025
Excellent service
Excellent service, couldn't believe how quickly my purchase was delivered.
Highly recommend.
January 13, 2025
I needed a new transponder for my…
I needed a new transponder for my ScanNcut CM 900 machine. Ordering was simple and arrived in short course. Pleased with the experience.
February 10, 2025
Most excellent firm to deal with
Most excellent firm to deal with, help always available when needed, first class family firm, orders sent promptly, nothing is too much trouble, whatever your problem may be, never try to sell you something that is not appropriate for your needs.
February 10, 2025
Woodseats are a brilliant company
Woodseats were very hepful when I rang to ask some advice about selling my embroidery machine, and buying a sewing machine. I subsequently bought a Brother Innovis-ls F560, which arrived very quickly, and I am so pleased with my new machine. Thank you
February 10, 2025
Great service,fantastic prices
Customer service is first class.
The staff are very knowledgeable and polite.The range of sewing machines for sale was impressive.I would recommend buying from this great local company.
February 10, 2025
Fantastic service and communication…
Fantastic service and communication brilliant sewing machine
January 2, 2025
Spot on service
I made my order over the phone, the process was easy on each occasion and the delivery was extremely fast. The staff are very helpful and polite
January 10, 2025
Prompt and excellent service at a great…
Prompt and excellent service at a great price. Would recommend to anyone looking for a very well priced sewing machine. Lots of choice.
February 10, 2025
stellaire & scan n cut…
Just bought a stellaire & scan n cut from Tim & Mat, great friendly, knowledgeable service, as always.
It's my 4 purchase from woodseats, I would highly recommend them.
January 6, 2025
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