Very impressed with this company! I purchased a couple of Brother ScanNCut activation cards. If you order on the weekend, they will get to your order on the following Tuesday because they are closed o... See more
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Review summary
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Woodseats are an amazing company. They offer customer service as it should be done. Everyone is very knowledgeable and accommodating and all the staff really care about their customers. I have use... See more
Company replied
Quick delivery and competitive prices. Bought many items from them including embroidery machines, sewing machine and scan and cut machine, also accessories. Wouldn’t go anywhere else as the service i... See more
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All the stars out of the sky for these lovely people, I visited on advice, I’m so grateful I went. The customer service was excellent, the knowledge and advice was greatly appreciated. I was very happ... See more
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Company details
About A61 Woodseats Sewing Machines LTD
Written by the company
A family run business since 1959, we have vast knowledge on new and old sewing machines alike. We sell new and preloved machines, as well as holding multiple certificates for repairing and servicing major brand sewing machines such as Brother, Janome, Bernina, and more.
Our main priority has always been customer service, our efforts have always been put into the passion we have for delivering first class service, fast delivery, and having renowned helpful staff ready at hand to assist you.
We have multiple avenues to support our customers, such as on the Facebook groups we have created, YouTube videos, Zoom tuition, phonecall, website livechat and email.
We are the UK's leading premier dealer of Brother embroidery, sewing, overlocker and coverstitch machines.
Contact info
59 Sheffield Road, S18 2GF, Dronfield, United Kingdom
- 0114 255 2822
- sales@wsmshop.co.uk
- woodseatssewingmachinesshop.co.uk
4.9
Excellent
515 reviews
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Replied to 100% of negative reviews
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I would just like to say that the…
I would just like to say that the service from Matt in the shop was excellent. He explained everything really clearly he didnt rush me. Nothing was to much trouble.
The after service from Tim was second to none again really clear explaination to solve my problem.
Thank you so much if I could give 10 stars I would.
December 14, 2024
Unprompted review
Next day delivery which I thought was…
Next day delivery which I thought was brilliant
October 20, 2024
fast service and really fast response…
fast service and really fast response when an item arrived broken. 10/10
October 20, 2024
Always great customer service
Always great customer service from Woodseats. I recommend them for purchases and services. Nothing is too much trouble and their knowledge is invaluable.
October 13, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with the speedy delivery. We appreciate your support and look forward to serving you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Item as described and delivery good
October 13, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're pleased to hear your item was exactly as described and that you were happy with the delivery. We appreciate your support and hope to serve you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
First Class experience.....as always…
First Class experience.....as always from Woodseats. Would never go anywhere else. Tim, Matt and Chloey go above and beyond every day! For me, Woodseats is the home of sewing in every aspect.
October 20, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review and continued support!
Your kind words mean the world to us. We're delighted to hear you've had another first-class experience, and we'll be sure to pass your lovely comments on to Tim, Matt and Chloe.
To be described as "the home of sewing" is a huge compliment, and we're truly grateful for your loyalty and trust in us over the years.
We look forward to helping you again soon!
Best wishes,
The A61 Woodseats Sewing Machines Team
Fast delivery and great customer service
October 13, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with our fast delivery and customer service. We really appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you found us easy to deal with and were happy with our prices. We really appreciate your support and look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Couldn't wish for better service
My items are always in stock when I need them. Ordering is straight forwards & simple to use & delivery is super fast, always arrives the next day via courier, who is also prompt & friendly.
I wish all companies would be like this. I highly recommend this company.
September 22, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review!
We're delighted to hear that you can always find what you need in stock and that our ordering process and delivery service continue to meet your expectations. Your kind words about both our team and our courier are greatly appreciated.
Thank you for your recommendation and continued support. Feedback like this means a lot to us and the whole team.
Best wishes,
The A61 Woodseats Sewing Machines Team
Delivered quickly and efficiently
September 29, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear your order was delivered quickly and efficiently. We appreciate your support and look forward to serving you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Good service and quick delivery
Good service and quick delivery, the despatch dept very kindly rang me to confirm address first as it was an unusual address
September 15, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your lovely review!
We're delighted to hear you were pleased with our service and quick delivery. We're especially glad our dispatch team could help by confirming the address beforehand to ensure everything arrived safely.
We appreciate your support and look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Had the part I needed
Had the part I needed. Clear search, fast delivery, reasonable price.
September 15, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you found the part you needed and were pleased with our website, pricing and fast delivery. We appreciate your support and look forward to helping you again in the future.
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you found our advice helpful and were pleased with the quick service. We really appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Excellent service
Excellent service. Placed order 3.30pm arrived next morning 9.30am
September 15, 2024
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with our service and the speedy delivery. Receiving an order placed at 3:30pm the very next morning is exactly the level of service we aim to provide.
We appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with our efficient and fast service. We really appreciate your support and hope to serve you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
Reply from A61 Woodseats Sewing Machines LTD
Thank you for your review!
We're delighted to hear you were pleased with our pricing, quick delivery and careful packaging.
We appreciate your support and look forward to helping you again soon.
Best wishes,
The A61 Woodseats Sewing Machines Team
My parcel arrived really quickly
My parcel arrived really quickly. Excellent service as usual. Thank you.
September 15, 2024
Excellent customer service as always I…
Excellent customer service as always I won’t go anywhere else. Perfect every time
September 15, 2024
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