Very impressed with this company! I purchased a couple of Brother ScanNCut activation cards. If you order on the weekend, they will get to your order on the following Tuesday because they are closed o... See more
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Written by the company

A family run business since 1959, we have vast knowledge on new and old sewing machines alike. We sell new and preloved machines, as well as holding multiple certificates for repairing and servicing major brand sewing machines such as Brother, Janome, Bernina, and more.

Our main priority has always been customer service, our efforts have always been put into the passion we have for delivering first class service, fast delivery, and having renowned helpful staff ready at hand to assist you.
We have multiple avenues to support our customers, such as on the Facebook groups we have created, YouTube videos, Zoom tuition, phonecall, website livechat and email.We are the UK's leading premier dealer of Brother embroidery, sewing, overlocker and coverstitch machines.
59 Sheffield Road, S18 2GF, Dronfield, United Kingdom
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Wow, ordered Friday evening and order arrived on the following Sunday. Excellent customer service.
Very pleased - I only ordered a couple of small bits, and an incorrect item was accidentally shipped, but it was all very swiftly dealt with and ever so politely. Much appreciated.
Product as described on website, at a competitive price. Was well packaged and arrived quickly. Will use again
Super fast shipping
and great value - well when I say great value...I mean very competetive :)
I'll be back !!
Would prefer the inside cardboard to be same size as the mats though - this time they were smaller and didnt offer much **extra** protection to the edges. These Brother mat corners are sooo sensitive - once they're bent they're unusable
All good with this and previous order, though
Bravo A61!!
AMAZING experience! Really helpful and sent my order out really fast. I'm actually going to their website now to buy more - thsts how impressed I am with them! Prices are really good too.
My items arrived on the date spedified could not be more pleased.
I purchased a magnetic hoop, delivered very quickly, just wish I'd read the delivery advise as I would have save myself the delivery fee I selected as its free delivery over a certain price. My fault, you live and learn. Item was packed well.
Brilliant service and delivery. Their customer service is second to none.
Thank you for all of your help.
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