We had samples from a couple of different acoustic panel companies but WoodUpp felt better quality. The panels are easy to cut with a handsaw and minute adjustments were done with sandpaper to get the... See more
Location
Switch locationOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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Couldn't be happier with the choice. WoodUp acoustic panels are of an extremely high quality, looking amazing and fairly easy to install. I started the project with free samples, accurate measurements... See more
Company replied
OKay, order went missing with EVRI as expected, asked them to send via Royal Mail, received next day! Also black cable covers not in stock, signed up for email alerts on restock, got nothing in email,... See more
Company replied
very easy to order what i wanted and can’t wait to put the panelling up (unfortunately have to redecorate the bedroom first!). looks very good quality and the company were a joy to deal with. would hi... See more
Company replied
Company details
About WoodUpp - United Kingdom
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, United Kingdom
- +44 208 089 9996
4.6
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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The quality of the panels was very good…
The quality of the panels was very good and they were easy to put up. The lounge now
looks exceptional.
April 24, 2026
More expensive but better quality
We had samples from a couple of different acoustic panel companies but WoodUpp felt better quality. The panels are easy to cut with a handsaw and minute adjustments were done with sandpaper to get the panels fitted perfectly. The panels were well packaged and delivered quickly.
April 23, 2026
Excellent product .
Communication with the Woodupp team was excellent, no questions went unanswered and always responded quickly.
Product was very good quality.
April 17, 2026
Reply from WoodUpp - United Kingdom
This is exactly what we work for! Our customer service experience is so important to us — so thank you so much, Lis! We’re also very happy to hear that you’re pleased with the quality of the product. 🙌
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Great product
April 17, 2026
Reply from WoodUpp - United Kingdom
A big thank you from all of us, Jonny!
Your support and feedback mean a lot to our team, and we’re thrilled to know that you’re enjoying your purchase! 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Reply from WoodUpp - United Kingdom
Thank you for your great review.
We’re delighted to hear you were happy with the fast delivery and the quality of our products. Your support means a lot to us, and we look forward to welcoming you back again in the future.
Top quality acoustic panels
Couldn't be happier with the choice. WoodUp acoustic panels are of an extremely high quality, looking amazing and fairly easy to install. I started the project with free samples, accurate measurements to order the right quantity and installation hardware. Using the right tools, it was a fun to cut them to a desired length and glue them on to the wall securing with screws as well. Got a TV bracket too, which was super easy to mount, led strip lights and some hanging nobs or shelves will follow soon. Very satisfied with the product, service including delivery and installation. Now time to enjoy it. Thanks
April 13, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your fantastic review.
We’re delighted to hear how happy you are with your WoodUpp acoustic panels and accessories. It sounds like you’ve created an amazing setup.
We’re especially pleased to hear the TV bracket was easy to install and that you found the panels enjoyable to work with. The addition of LED lighting and shelving sounds like it will finish the space perfectly.
Thank you again for your support, and most importantly, enjoy your new space.
Great product fast delivery
Great product fast delivery. I was concerned how it would hold such a big TV but it’s so strong. Only down side were the instructions the QR takes you to a web page that didn’t work for me so I figured it out.
April 13, 2026
Reply from WoodUpp - United Kingdom
Thank you for your great review. We're delighted to hear you’re happy with the product and the fast delivery, and that the mount feels strong and secure for your TV.
We also appreciate your feedback regarding the instructions and QR code link. I’m sorry to hear that didn’t work as expected, and we’ll make sure this is passed on to the relevant team to look into.
Thanks again for your support and feedback.
Reply from WoodUpp - United Kingdom
Thank you for your review. We're so pleased to hear you were happy with both the quality of the products and the service you received. We really appreciate your support and hope to see you again soon!
Service was excellent
Service was excellent, but as yet I’ve not been able to fix the tv unit to the wall as I’ve haven’t finished the decoration!
April 7, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with the service. Decorating always takes longer than planned. We hope the TV unit looks fantastic once everything is finished, and if you need any help in the meantime, just let us know.
lovely panelling!
very easy to order what i wanted and can’t wait to put the panelling up (unfortunately have to redecorate the bedroom first!). looks very good quality and the company were a joy to deal with. would highly recommend!
April 9, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review. We’re delighted to hear you found the ordering process easy and that you’re pleased with the quality of the panelling. Good luck with the bedroom redecoration — we’re sure it will look fantastic once it’s all up! We really appreciate your recommendation.
A wonderful embrace
I’ve just installed my first embrace one unit. Everything about my experience with this company from start to finish has been amazing. First of all there is high demand for this product so I had to wait but they let me know as soon as it was available. I placed an order and it was dispatched the same day and arrived to working days later. The product is really exceptionally high-quality. It was packaged extremely carefully with mimimim
Waste. It was very easy to assemble and very easy to put into position even though I was on my own and it feels very sturdy and a very high-quality. I was worried how this was going to look in my lounge but it looks absolutely amazing. Can’t recommend strongly enough.
April 28, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you’re so pleased with your Embrace order and that everything met your expectations. We know the wait can be frustrating when demand is high, so it’s great to hear that our communication helped during that time.
It’s especially rewarding to know you found the product easy to assemble, well-packaged, and that it looks right at home in your lounge—that’s exactly what we aim for.
Thank you again for your recommendation; it really means a lot to our team. If you ever need anything further, we’re always here to help.
Product fine, but delivey packaging limited and thus risk of damage
No issues with quality of product however some of the corners of the panels were damaged slightly, i think better corner protection would help in future to reduce this.
Understandably woodup cannot control loading/unloading damage by a delivery team but for the price of the panels you woukd expect the corners to better protected.
March 30, 2026
Reply from WoodUpp - United Kingdom
Thank you for your feedback—we’re really pleased to hear you’re happy with the quality of the product.
We’re sorry to hear that some of the panel corners arrived slightly damaged. You’re absolutely right that, especially at this price point, the product should arrive in perfect condition. While we do our best to package items securely, we take your point on board regarding corner protection and will pass this feedback on to our team as we’re always looking for ways to improve our packaging.
Thanks again for taking the time to share your experience.
Well made products
Well made products. Items came quick. Worked out how to fit the large TV bracket (still not sure where the felt goes), and it does a perfect job. The grey infills also do the perfect job of hiding the wires!
March 25, 2026
Reply from WoodUpp - United Kingdom
Thank you for your great feedback! We’re really pleased to hear that everything arrived quickly and that you found the installation straightforward. It’s great to know the TV bracket is doing its job perfectly, and that the grey infills are helping keep everything looking clean and tidy. Enjoy your setup, and thanks again for taking the time to share your experience!
So a quick WoodUp review is it?
So a quick WoodUp review is it?
Ok!
The Akupanel (Rustic Antique Oak) panels arrived in reasonably good time and smelt nice, they looked nice too...
I wasn't impressed with the 80 squid postage costs however, as they're not that heavy (the large ones too) and it was a doddle unloading them. I spend over a grand so really postage should be free ? No?
I looked carefully at the wall I was planning on fixing them to and realised as my house is old (old old) I'd knacker it, so I found a local Carpenter to do it instead.
He did a Sterling job but vowed never to offer to fix any of these panels (or one's like it) again. It's not as easy as you'd be lead to believe folks, so beware.
They do look like good quality mind you and have deffo made an impact to the room acoustics..
I think if the postage had been free (see, I'm still moaning about that !) and if they'd been a little more in keeping with competitors prices it would have been 4 *.
Ah well, they're up now and look pretty good.
April 23, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you for taking the time to share such a detailed review—we really appreciate it.
We’re genuinely pleased to hear that you’re happy with the final result and that the panels have made a noticeable difference to your room, both visually and acoustically. That’s exactly what we aim for, so it’s great to know they’ve had a positive impact in your home.
We understand your frustration regarding the delivery costs. While we always aim to keep shipping as low as possible, factors like fuel prices and the wider global economy mean that offering free delivery isn’t something we’re able to sustain at the moment. That said, we’re continually reviewing our logistics to ensure we keep costs as fair as we can.
We also appreciate your honest feedback about the installation process. While many customers do install the panels themselves, we recognise that older properties or certain wall types can make things more challenging, and bringing in a professional was a sensible call.
Thanks again for your feedback—it’s incredibly valuable to us, and we’re glad to hear that, despite a few frustrations, you’re enjoying the finished look.
Very good and easy to install
March 23, 2026
Reply from WoodUpp - United Kingdom
Thank you for your kind feedback! We’re really glad to hear that you found the installation process straightforward and easy and liked the quality of our products 😃
The quality was not as good as I was expecting
After doing a lot of research I went with Woodupp being the premium choice. 2 of the panels were damaged but Woodup went above and beyond to rectify this. Ignore the fee for returns if any items are damaged Woodup do not expect you to pay for returns. As i made the decision to keep the items i was given a gesture of goodwill refund. This was given in a proactive follow up. I did not request or was I expecting this.
I wish all companies had this level of customer service it removes all doubt of buying on line.
I'm really happy with the impact these panels have and I will definitely buy from WoodUpp again when I turn my attention to my bedroom.
Great product
Fantastic service and after care.
March 18, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your detailed and thoughtful review. We’re delighted to hear that you chose us after your research and that you’re happy with the overall look and impact of the panels.
We’re very sorry that some of the panels arrived damaged, but we’re really pleased we were able to put things right for you and provide a resolution that met your expectations. It’s great to hear that our proactive follow-up and gesture of goodwill made a positive difference to your experience—that’s exactly the level of service we strive to deliver.
Your comments about our customer service and aftercare truly mean a lot to the whole team. We believe buying online should feel just as confident and reassuring as buying in person, so it’s fantastic to know we helped achieve that for you.
We look forward to helping you again when you’re ready to transform your bedroom!
Thanks again for your support.
Okay, but dont use EVRI
OKay, order went missing with EVRI as expected, asked them to send via Royal Mail, received next day! Also black cable covers not in stock, signed up for email alerts on restock, got nothing in email, then found out they were back in stock online, so if you offer the notification, please send it!
February 13, 2026
Reply from WoodUpp - United Kingdom
Thank you for your review. I’m so sorry to hear that Evri lost your initial sample order, although I’m glad we were able to quickly arrange for a replacement set to be sent via Royal Mail and that it arrived the next day.
I’m also sorry that you didn’t receive the stock notification for the black cable covers. Our automatic restock alerts are normally very reliable, so this is unusual to hear. We’ll raise this with our IT team to investigate further. In the meantime, I’m pleased you were able to secure a set once they were back in stock.
Great experience
Great company, good communication, sorted out all extras and we are very happy with the panels.
March 11, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review.
We’re delighted to hear that you were happy with our communication and that we were able to help with the extras you needed. Most importantly, it’s wonderful to know that you’re so pleased with your panels.
Thank you again for choosing WoodUpp
Oak shelf
Excellent shelf well worth the price and looks great on the slat wall. Just one thing the black screw tops provided could the thread be a little longer as i could not tighten them as too short had to use some allen key screws.
March 9, 2026
Reply from WoodUpp - United Kingdom
Thank you for your review. We're delighted to hear that you are pleased with the shelf and that it looks great on your slat wall.
Regarding the black thumb screws, our CREATE accessories are specifically designed to be installed on WoodUpp panels. As your shelf was installed on panels purchased elsewhere, we unfortunately cannot guarantee that the fittings will work.
We appreciate your feedback and are glad you were able to find an alternative solution.
High quality service, premium goods
High quality service, premium goods delivered in fast time. Would highly recommend to anyone
February 18, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review!
We’re delighted to hear that you were pleased with both the quality of our products and the speed of delivery. Your recommendation means a great deal to us, and we truly appreciate your support.
We hope you enjoy your panels for years to come!
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