WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... See more
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Location
Switch locationOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
Very happy with the product and the advice given on the phone. Disappointed with the delivery being to the block front door only. I understand this is pretty standard nowadays and maybe I expect too m... See more
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Great service, slight mistake with order but replacement sent out straight away. Product is really well made, far better quality than some others that we looked at.
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Company details
About WoodUpp - United Kingdom
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, United Kingdom
- +44 208 089 9996
4.6
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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A wonderful embrace
I’ve just installed my first embrace one unit. Everything about my experience with this company from start to finish has been amazing. First of all there is high demand for this product so I had to wait but they let me know as soon as it was available. I placed an order and it was dispatched the same day and arrived to working days later. The product is really exceptionally high-quality. It was packaged extremely carefully with mimimim
Waste. It was very easy to assemble and very easy to put into position even though I was on my own and it feels very sturdy and a very high-quality. I was worried how this was going to look in my lounge but it looks absolutely amazing. Can’t recommend strongly enough.
April 28, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you’re so pleased with your Embrace order and that everything met your expectations. We know the wait can be frustrating when demand is high, so it’s great to hear that our communication helped during that time.
It’s especially rewarding to know you found the product easy to assemble, well-packaged, and that it looks right at home in your lounge—that’s exactly what we aim for.
Thank you again for your recommendation; it really means a lot to our team. If you ever need anything further, we’re always here to help.
Product fine, but delivey packaging limited and thus risk of damage
No issues with quality of product however some of the corners of the panels were damaged slightly, i think better corner protection would help in future to reduce this.
Understandably woodup cannot control loading/unloading damage by a delivery team but for the price of the panels you woukd expect the corners to better protected.
March 30, 2026
Reply from WoodUpp - United Kingdom
Thank you for your feedback—we’re really pleased to hear you’re happy with the quality of the product.
We’re sorry to hear that some of the panel corners arrived slightly damaged. You’re absolutely right that, especially at this price point, the product should arrive in perfect condition. While we do our best to package items securely, we take your point on board regarding corner protection and will pass this feedback on to our team as we’re always looking for ways to improve our packaging.
Thanks again for taking the time to share your experience.
Well made products
Well made products. Items came quick. Worked out how to fit the large TV bracket (still not sure where the felt goes), and it does a perfect job. The grey infills also do the perfect job of hiding the wires!
March 25, 2026
Reply from WoodUpp - United Kingdom
Thank you for your great feedback! We’re really pleased to hear that everything arrived quickly and that you found the installation straightforward. It’s great to know the TV bracket is doing its job perfectly, and that the grey infills are helping keep everything looking clean and tidy. Enjoy your setup, and thanks again for taking the time to share your experience!
So a quick WoodUp review is it?
So a quick WoodUp review is it?
Ok!
The Akupanel (Rustic Antique Oak) panels arrived in reasonably good time and smelt nice, they looked nice too...
I wasn't impressed with the 80 squid postage costs however, as they're not that heavy (the large ones too) and it was a doddle unloading them. I spend over a grand so really postage should be free ? No?
I looked carefully at the wall I was planning on fixing them to and realised as my house is old (old old) I'd knacker it, so I found a local Carpenter to do it instead.
He did a Sterling job but vowed never to offer to fix any of these panels (or one's like it) again. It's not as easy as you'd be lead to believe folks, so beware.
They do look like good quality mind you and have deffo made an impact to the room acoustics..
I think if the postage had been free (see, I'm still moaning about that !) and if they'd been a little more in keeping with competitors prices it would have been 4 *.
Ah well, they're up now and look pretty good.
April 23, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you for taking the time to share such a detailed review—we really appreciate it.
We’re genuinely pleased to hear that you’re happy with the final result and that the panels have made a noticeable difference to your room, both visually and acoustically. That’s exactly what we aim for, so it’s great to know they’ve had a positive impact in your home.
We understand your frustration regarding the delivery costs. While we always aim to keep shipping as low as possible, factors like fuel prices and the wider global economy mean that offering free delivery isn’t something we’re able to sustain at the moment. That said, we’re continually reviewing our logistics to ensure we keep costs as fair as we can.
We also appreciate your honest feedback about the installation process. While many customers do install the panels themselves, we recognise that older properties or certain wall types can make things more challenging, and bringing in a professional was a sensible call.
Thanks again for your feedback—it’s incredibly valuable to us, and we’re glad to hear that, despite a few frustrations, you’re enjoying the finished look.
Very good and easy to install
March 23, 2026
Reply from WoodUpp - United Kingdom
Thank you for your kind feedback! We’re really glad to hear that you found the installation process straightforward and easy and liked the quality of our products 😃
The quality was not as good as I was expecting
After doing a lot of research I went with Woodupp being the premium choice. 2 of the panels were damaged but Woodup went above and beyond to rectify this. Ignore the fee for returns if any items are damaged Woodup do not expect you to pay for returns. As i made the decision to keep the items i was given a gesture of goodwill refund. This was given in a proactive follow up. I did not request or was I expecting this.
I wish all companies had this level of customer service it removes all doubt of buying on line.
I'm really happy with the impact these panels have and I will definitely buy from WoodUpp again when I turn my attention to my bedroom.
Great product
Fantastic service and after care.
March 18, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your detailed and thoughtful review. We’re delighted to hear that you chose us after your research and that you’re happy with the overall look and impact of the panels.
We’re very sorry that some of the panels arrived damaged, but we’re really pleased we were able to put things right for you and provide a resolution that met your expectations. It’s great to hear that our proactive follow-up and gesture of goodwill made a positive difference to your experience—that’s exactly the level of service we strive to deliver.
Your comments about our customer service and aftercare truly mean a lot to the whole team. We believe buying online should feel just as confident and reassuring as buying in person, so it’s fantastic to know we helped achieve that for you.
We look forward to helping you again when you’re ready to transform your bedroom!
Thanks again for your support.
Okay, but dont use EVRI
OKay, order went missing with EVRI as expected, asked them to send via Royal Mail, received next day! Also black cable covers not in stock, signed up for email alerts on restock, got nothing in email, then found out they were back in stock online, so if you offer the notification, please send it!
February 13, 2026
Reply from WoodUpp - United Kingdom
Thank you for your review. I’m so sorry to hear that Evri lost your initial sample order, although I’m glad we were able to quickly arrange for a replacement set to be sent via Royal Mail and that it arrived the next day.
I’m also sorry that you didn’t receive the stock notification for the black cable covers. Our automatic restock alerts are normally very reliable, so this is unusual to hear. We’ll raise this with our IT team to investigate further. In the meantime, I’m pleased you were able to secure a set once they were back in stock.
Great experience
Great company, good communication, sorted out all extras and we are very happy with the panels.
March 11, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review.
We’re delighted to hear that you were happy with our communication and that we were able to help with the extras you needed. Most importantly, it’s wonderful to know that you’re so pleased with your panels.
Thank you again for choosing WoodUpp
Oak shelf
Excellent shelf well worth the price and looks great on the slat wall. Just one thing the black screw tops provided could the thread be a little longer as i could not tighten them as too short had to use some allen key screws.
March 9, 2026
Reply from WoodUpp - United Kingdom
Thank you for your review. We're delighted to hear that you are pleased with the shelf and that it looks great on your slat wall.
Regarding the black thumb screws, our CREATE accessories are specifically designed to be installed on WoodUpp panels. As your shelf was installed on panels purchased elsewhere, we unfortunately cannot guarantee that the fittings will work.
We appreciate your feedback and are glad you were able to find an alternative solution.
High quality service, premium goods
High quality service, premium goods delivered in fast time. Would highly recommend to anyone
February 18, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review!
We’re delighted to hear that you were pleased with both the quality of our products and the speed of delivery. Your recommendation means a great deal to us, and we truly appreciate your support.
We hope you enjoy your panels for years to come!
HIGHLY RECOMMEND!
Amazing product, great quality, speedy delivery, it looks GORGEOUS! We used in our hallway with the gold coat hooks. We love it! Highly recommend it.
March 4, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review!
We’re thrilled to hear how happy you are with the quality and delivery, and it’s great to know the panels look so gorgeous in your hallway—pairing them with gold coat hooks sounds like a fantastic choice.
We really appreciate your recommendation and your support. Enjoy your new space!
great quality
It was great quality well worth the money and gave the end result that I was after
March 7, 2026
Reply from WoodUpp - United Kingdom
Thank you for your review.
We’re so pleased to hear that you were happy with the quality and felt the panels were worth the investment. It’s great to know they gave you exactly the finished result you were hoping for — that’s always what we aim for.
Thank you for choosing WoodUpp and for taking the time to share your feedback.
Great wood slat panelling
Great wood slat panelling! Easy to order and the delivery was so speedy! I ordered on a Tuesday evening and it arrived on Thursday morning! Packed well.
Easy enough to put up (we used the glue) and looks fantastic.
March 2, 2026
Reply from WoodUpp - United Kingdom
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear that your order arrived so quickly — ordering on Tuesday evening and receiving it by Thursday morning is exactly the kind of service we aim for. It’s also great to know the panels arrived well packed and that installation with the glue was straightforward.
Most importantly, we’re delighted that you think the finished result looks fantastic. Thank you for choosing WoodUpp, and we hope you continue to enjoy the new look of your space.
Product is excellent quality
Product is excellent quality, delivery was very quick , easy to install very happy would recommend , customer service I did ring and good advice , I did order the samples before just to check the quality , I was not disappointed so glad I did excellent quality.
March 27, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review!
We’re delighted to hear that you’re happy with the quality of the product and that the delivery was quick. It’s great to know you found it easy to install and that our customer service team was able to provide helpful advice when you called.
Ordering samples first is always a great way to feel confident in your choice, so we’re really pleased they met your expectations and helped you make the right decision.
We truly appreciate your recommendation and your support!
Reply from WoodUpp - United Kingdom
Thank you so much for your kind words! 😊 We’re delighted to hear that you’re happy with the quality of our products and that our customer service team was able to support you quickly and helpfully. Your feedback truly means a lot to us and motivates us to keep delivering the best possible experience. We look forward to serving you again soon!
Acoustic Panels, Shelves and Picture Hooks
Speed of delivery, bought panels and accessories and very pleased with the quality of all products. Customer service very helpful
February 23, 2026
Reply from WoodUpp - United Kingdom
Thank you very much for your kind review.
We’re delighted to hear that you were pleased with the speed of delivery and the quality of both the panels and accessories. It’s also great to know that our customer service team was able to help.
We really appreciate you taking the time to share your experience and hope you enjoy your new panels.
Genius ideas for wall panels
The items this company have come up with to use on your wall panels are absolutely genius they are so easy to use and can be moved. They have a great range of items to choose from and are fantastic quality. I highly recommend them. My order was delivered in a day.
February 17, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your wonderful review! We’re absolutely delighted to hear how much you love the wall panel items and found them easy to use and flexible to move around — that’s exactly what we designed them for.
It’s also great to know you were happy with the quality, our product range, and the speedy delivery. Your recommendation truly means a lot to our whole team.
Thanks again for taking the time to share your experience — we really appreciate your support! 😊
So, I didn’t discover WoodUpp until after fitting other branded wall panels….
I must admit, I was a little worried about ordering something not specifically designed for the wall panels I had already fitted, but took a chance. The items arrived promptly and well packaged and fit fairly well on my non WoodUpp panels. It made me order more and start exploring the site more. Now I have inspiration for my next project!
February 11, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review 😊
We completely understand the hesitation as our accessories don't fit on panels from many another brands, so we’re really pleased they did work for you 🙂
It’s also great to know that this has inspired you to explore more of our range and start planning your next project — we’d love to see what you create.
Thanks again for taking the time to share your experience.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Fantastic customer service from Wood Up. Unfortunately the delivery company made a mistake with my order, but the team at Wood Up went above and beyond to sort it out and made sure I still received my delivery last minute. They were incredibly helpful, responsive and genuinely cared about resolving the issue. Really impressed with the service and would definitely recommend them.
March 7, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you for your kind review.
We're really sorry for the issue caused by the courier, but we're very glad to hear that our team was able to step in and get everything sorted for you in time. Providing responsive support and making sure our customers receive their orders as expected is very important to us, so it’s great to know this came through in your experience.
We really appreciate you taking the time to share your feedback and recommendation.
Excellent Service. You get what you pay for.
Had some initial issues with emails not being received, but once I phoned them, the service has been excellent. They really went the extra mile to get my order dispatched the same day, and it turned up at lunchtime the following day. They are not the cheapest boards out there, but having spent a week comparing samples from various manufacturers and wholesalers, I'm convinced you get what you pay for. I'd certainly use WoodUpp again.
March 11, 2026
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you for your review and for your patience while we resolved the initial email issue.
I’m really glad to hear that once we connected by phone, the team was able to get everything sorted quickly and arrange same-day dispatch for you. It’s great to know the panels arrived the following day and that you were happy with the quality after comparing samples.
We really appreciate you taking the time to share your experience, and we’re pleased to hear you’d choose WoodUpp again.
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