Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... See more
Company replied
Oakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... See more
Company replied
WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... See more
Company replied
Arrived damaged still no replacement been sent avoid. Still nonone has been intouch after the reply on here please can a replacement be sent asap its been over a montg
Company replied
Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
Company replied
Written by the company
Written by the company

Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, United Kingdom
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Had some initial issues with emails not being received, but once I phoned them, the service has been excellent. They really went the extra mile to get my order dispatched the same day, and it turned up at lunchtime the following day. They are not the cheapest boards out there, but having spent a week comparing samples from various manufacturers and wholesalers, I'm convinced you get what you pay for. I'd certainly use WoodUpp again.

Reply from WoodUpp - United Kingdom
Post purchase communication was a bit chaotic, probably due to the launch of the new products, but it was all sorted in the end. The embrace room dividers are great. I would definitely recommend the company.

Reply from WoodUpp - United Kingdom
Really great quality. So good that it was very heavy for me to install by myself but two tradespeople did in a few hours. I love the colour of the wood and the felt, it made my living room looks cozy and stylish.

Reply from WoodUpp - United Kingdom
Easy to order. When I telephoned they were helpful. Came quickly. Great product

Reply from WoodUpp - United Kingdom
Great experience with WoodUpp. The panels are high quality and look fantastic once installed. I added LED backlighting to the slats and the final result looks amazing — it really transformed the whole space and gives a very modern, warm atmosphere in the room.
Everything arrived well packaged and exactly as described. Installation was straightforward and the panels feel very solid and well made. Definitely recommend WoodUpp if you're looking to create a stylish feature wall.

Reply from WoodUpp - United Kingdom
Ordering was easy and the delivery came quicker than expected.
Fitting the panels took a bit of time, mostly due to the amount of cuts we had to make and the walls being out of plumb.
However we are really pleased with the finished wall and the accessories were very easy to fit, the room feels transformed, visually and acoustically.

Reply from WoodUpp - United Kingdom
Bought the WoodUp tv and long shelf systems for our acoustic panels. The shelf fixings couldn't be simpler. But the TV setup template showed a layout for the fixings for our vesa (200×200) that was incorrect. So we had to adapt making sure we spread the weight of the TV evenly. Once that was sorted, the TV sat neatly on the panels. Would recommend the system.

Reply from WoodUpp - United Kingdom

Reply from WoodUpp - United Kingdom

Reply from WoodUpp - United Kingdom
We only requsted a couple of samples and decided not to go with the product.
Site was easy to use and delivery was spot on

Reply from WoodUpp - United Kingdom
Some wood strips are a bit loose which is making the strip lights loose and unable to stay in place so not thrilled with them to be honest. They look excellent though just more of a faff than expected for the price to sort the little problems out

Reply from WoodUpp - United Kingdom
Quick delivery great quality. Ordered wood panelling from Woodup because of the shelving and mirror, and other products that go with the panels. So glad I did, it's a brilliant system.

Reply from WoodUpp - United Kingdom
Great product and excellent customer service. Always replied quickly with any questions asked. Delivery good. Would recommend this company and will use them again in the future

Reply from WoodUpp - United Kingdom
A well made product. They are more expensive than other brands but I feel of a better quality. The items were packaged well and good delivery service. I’m looking forward to adding some of the accessories to the wall too.

Reply from WoodUpp - United Kingdom
They are such good quality panels compared to most

Reply from WoodUpp - United Kingdom

Reply from WoodUpp - United Kingdom
I got the most amazing g panels and loved the colour the quality and also the timing g of my order was perfect. I would highly recommend anyone wanting to upgrade ther living space to order from you.

Reply from WoodUpp - United Kingdom
Great product easy to install, we mounted a tv cutting a channel in the felt to hide horizontal cables and ordered the cable tidy for vertical ones, used a mounting clip from Amazon to position a virgin media tv box above the tv, very pleased with end result! Arrived very quickly.

Reply from WoodUpp - United Kingdom
Had some trouble with the post but Gregg was brilliant and sent the order again through a different courier.

Reply from WoodUpp - United Kingdom
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