Woolyknit Reviews 

8
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Woolyknit is a family-run business British wholesaler and retailer. As a result, we specialise in our own-brand 100% British wool products. Woolyknit based in Saddleworth, founded by Roger Shepley of Shepley Yarns. Because of this, we supply a range of our knitting yarns to retailers and the knitting community. Our yarn is perfect for knitting projects or supplying to your customers. You will find everything needed for a beginner to an advanced knitter. From knitting yarns, tops and rovings, merino wool, patterns & accessories.


Contact info

3.8

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(8)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Socks are way too big but yarn is great

I have previously bought the merino wool and British wool, both of which were lovely. I prefer the merino wool because it is completely non-scratchy and the British wool feels like it has some spinning oil on it.
However, my only issue came when I bought the size 4-7 hiking socks. I’m a size 7D (uk) and these are the right length but have too much fabric around the heel and sole. The only people i can see the socks working well for are size 7 with wide feet - I think everyone else would struggle with the fit. But, I do wear these socks daily (with boots) because they’re the only wool socks I own and there haven’t been any holes yet (only a bit of pilling) and the fabric isn’t scratchy at all.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Rebbeca Clow introduced me to Wooly…

Rebbeca Clow introduced me to Wooly knit cotton cones.
I have knitted two other Tees with other cotton yarn.
Wooly Knits is the only one I would buy again.
It is soft, knits up beautifully, it drapes nicely and I am keen to try their wool for autumn.

June 11, 2023
Unprompted review
Rated 1 out of 5 stars

Very unhelpful customer service…

Unfortunately I wasn’t happy with this company. The merino wool I ordered was too scratchy to use. When trying to return the items there wasn’t any return details on the invoice nor in the confirmation email I received. I had to hunt online for the details. You then have to email the company which took two days for a response. I was then told I wasn’t allowed to return the items as you have 2 weeks from the purchase date to contact them. This is a ridiculously short amount of time as you have to wait for it to be delivered which isn’t 1st class. So I’ve wasted £52 on items I cannot use. I contacted Customer service who were totally unhelpful as well.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer services

Always kept informed on progress of order, delivery is prompt and items very well packaged. This Company is excellent at answering queries and questions about the product and it’s application eg type of knitting and suitability. Very friendly too. The yarns are true to colour as advertised. I would recommend.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer services

Great customer services initially emailing with Crissy, then on the telephone with Jade. Received my order within 48 hours, very good quality, will highly recommend.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have just received my first order from Woolyknit. Next day delivery and excellent customer service from Chrissy. Excellent yarn at very reasonable prices. My new yarn supplier!

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

!GREAT!

I now purchase all my wool from Woolyknit.

The customer service is second to none.

November 27, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look