Workspace Reviews 90

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Zero stars. Worked for Workspace a few years ago, some decent professional managers, but found that most of them were arrogant and 3 of them to be aggressive. HR department was of no help, didn’t car... See more

Company replied

Rated 5 out of 5 stars

We had an awesome party with our Workspace team on the 26th June, the food was incredibly delicious the games were thoroughly enjoyed and the music was really good and we loved the photo booth, every... See more

Company replied

Rated 1 out of 5 stars

Not received our deposit refund since March (now in June) and keep hearing excuses. Sounds like they have financial issues or get off on keeping people deposits. Had an office from Workspace Grou... See more

Company replied

Rated 5 out of 5 stars

Excellent. We took an office in Exmouth House just before COVID, and they were generous in deferring our start date. The building is great, set in the heart of Exmouth Market, with a huge roof t... See more


Contact info

3.1

Average

TrustScore 3 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pill Box - It's been a great experience!

Been tenants for just over a year now and it's been really good! The studio we rent is perfect for our needs, and the facilities in the building are also great. The facilities management team are responsive and really approachable. Loving the table tennis competition!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Pill Box - we love it!

We've been in our office for over a year now and love it! Workspace is a great, fun, flexible co-working space with lots of interesting events and support for the residents. Big shout out to Kayleigh at Pill Box who looks after us so well!

August 21, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Helen,

Thank you so much for the 5 star review.

Great to hear you're enjoying your time at our Pill Box centre.

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

A great place to work (The Record Hall Workspace)

My company is based in The Record Hall Workspace and I can tell you first-hand that it is a fantastic place to work. The people are incredibly friendly (most notably Beata and Oriella who are always warm, kind and happy to help). There is always a good bubbly vibe around the building with great food available at the archive cafe near the entrance. Would definitely recommend to those thinking of moving their business there. You won't regret it.

August 15, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Cameron,

Thanks for the 5 star review!

Really pleased to hear your positive words about Beata and Oriella, and of the good vibes at The Record Hall.

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

The Record Hall Workspace

The Record Hall Workspace

As a current tenant at The Record Hall, I can confidently say it’s a brilliant place to work. The workspace buzzes with a vibrant community, fostering both creativity and productivity. The on-site café is fantastic, offering great food and coffee, all served by a welcoming and attentive team. The facilities are very well maintained, and the office staff are always friendly, helpful, and a true pleasure to interact with. It’s a joy coming into the building to work each day.

August 14, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Mr Nelson,

Thank you for the 5 star review!

We’re glad to hear that you enjoy working at our Record Hall centre and to hear the positive feedback about the team.

All the best,

Michael | Customer Experience Manager

Rated 5 out of 5 stars

Working in a startup based in Metal Box

I’ve recently joined a startup based in Metal Box Factory and I’m really enjoying it. We have a bright, spacious room for our office, and there’s also a common area for anyone to work from when you need a change of scenery :) I haven’t managed to go to any of workspace events so far except for the summer party which was great! Great drinks, tacos and deserts and a wheel with prizes etc. There’s also a terrace on the upper floor for summer lunches.

April 22, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Luma,

Thank you for the 5 star review.

Great to hear you are enjoying your time at The Metal Box Factory and their recent summer party!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Autonomy and support

I really enjoy being a workspace tenant. As an agency with 70+ employees we get the autonomy to run our office in the best way to suit our team whilst having access to facilities support, social events and masterclasses on a range of subjects - from Life drawing to Sustainable Waste Management.

July 30, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Splendid,

Thank you for the 5 star review.

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Thanks Ceirios and the team!

Ceirios and the team have been exceptionally helpful for getting us all settled in. We love being a startup at Workspace!

July 29, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Baz,

Thank you for the 5 star review.

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

A brilliant hub - The Frames

After experiencing a few different Workspaces, The Frames is definitely so far my favourite!
A big shout out to the staff on site who are always super professional, kind and happy to help - Malika, I'm looking at you right now :)

Highly recommend!

July 26, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Coco,

Thank you for the 5 star review and for the postive feedback about Malika!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Lovely place to work

Lovely place to work, great management

July 25, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Amber,

Thank you for the 5 star review!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Lovely office space !

Lovely office space , great cafe, really friendly staff :)

July 25, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Christy,

Thank you for the 5 star review!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Lovely people always very helpful

Lovely people always very helpful. Clean building and great communal space and cafe.

July 25, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Nicole,

Thank you for the 5 star review!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Lovely office space

Lovely office space! Great employees. Fab summer party x

July 25, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Rebecca,

Thank you for the 5 star review and glad to hear you had a good time at the summer party!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

iManage at The Frames

We are located at The Frames building, our time here has been a great one. The facilities are excellent and the staff are always super helpful. Shout out to Malika who manages the reception, nothing I ask is ever to much trouble.

Long may our time here continue!

July 25, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi iManage,

Thank you for the 5 star review and for the postive feedback about The Frames and our great Assistant Centre Manager there Malika.

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

I love Workspace Barley Mow

I love Workspace Barley Mow. I've been a long-time colleague and user of this great space. But probably the number one reason is the great staff - particularly Jodi and Steffie. I run a lot of business events in conjunction with them and, I have to be honest, they are my favourite people to work with. This Workspace thrives because all the businesses located there love it and feel well-looked after. It's a great space, location and a great business community to be part of.

July 24, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Jeannie,

Thanks for the 5 star review!

Really pleased to hear your positive words about Jodi and Steffie, they do a great job running Barley Mow.

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Highly recommend The Frames

I've worked in several co-working/serviced offices. The team at The Frames have taken the time to get to know us and our business. On top of that, they provide a first class experience to our team and visitors. Shout out to Malika who manages the centre.

July 24, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi A,dam

Thank you for the 5 star review and for the postive feedback about Malika!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Nice space, helpful management

Workspace have been accommodating since moving in with our modification requests at East London Works. The management are responsive to any issues that occur and work hard to rectify them.

July 24, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi CSQ,

Thank you for the 5 star review!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

The Barley Mow Centre is a great hub…

The Barley Mow Centre is a great hub for small business. From the recently refurb'd units to the large reception/cafe with lots of tables for meetings and sofas for relaxing, it really is a great work space. A special mention goes to the centre management who are collaborative and responsive as well as proactively supporting community endeavours too. I have been a customer for 18 years and can highly recommend The Barley Mow!

July 23, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Ms B,

Thank you for review and for being a long standing customer at our Barley Mow centre. We agree that the recent changes really make it a great place to work!

All the best,

Michael | Quality and Customer Improvements Manager

Rated 5 out of 5 stars

Workspace - brilliant Social Enterprise

I have been renting from Workspace (East London Works building) for nearly 4 years now. They are an excellent company with brilliant values as a social enterprise. Rent is very competitive, and management have always been very helpful and friendly. I would definitely recommend this organisation to anyone. :)

July 23, 2024
Unprompted review
Workspace logo

Reply from Workspace

Hi Habz,

Thank you for the 5 star review and for the postive feedback about our East London Works centre.

All the best,

Michael | Quality and Customer Improvements Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look