Fantastic customer service from Chelsey O - Operations Manager We wanted to make a personalised order of some embroidered jackets. Chelsey used her initiative to send us a sample. The sample as in pr... See more
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Always helpful and knowledgeable. Darren was fantastic again today, came through when looking for a few different products and a great help with the print/embroidery side of things. Cheers Darren �... See more
Company replied
Chelsy and the Customer service team were amazing. Order to swatches and product shipping was about 5 days total, excited to see the finished product (one was also monogrammed for my partner at no e... See more
Absolutely terrible. Placed an order on 3rd December as a Christmas gift and a birthday gift. They emailed me on the 10th to ask for the logos I required as for some reason they did not have them... See more
Company replied
Company details
Written by the company
Workwear & PPE (Personal Protective Equipment) retailer with a specialist in-house printing and embroidery service. We're a trusted supplier to a wide range of customers and industries, from healthcare and education to construction and engineering. Whether you're looking for a handful of items or thousands of branded uniforms, we have the solution.
Contact info
Unit 29, Leeway Industrial Estate, NP19 4SL, Newport, United Kingdom
- 0845 894 2929
- info@workwearsupermarket.com
- workwearsupermarket.com
Replied to 100% of negative reviews
Typically replies within 1 month
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From start to finish the ordering…
From start to finish the ordering process was super easy with great communication.
Really friendly and easy to deal with
Really friendly and easy to deal with. I happily buy from WorkWear Supermarket. Ask for Chelsy for first class customer service.
Good quality
Good quality at a really competitive pric, extremely quick delivery too.
Very happy with my purchase.

Reply from Workwear Supermarket
Absolutely terrible
Absolutely terrible. Placed an order on 3rd December as a Christmas gift and a birthday gift. They emailed me on the 10th to ask for the logos I required as for some reason they did not have them from the original order.
I responded a day later with the logos.
Didn’t hear anything more and expected delivery but closer to Christmas I emailed to ask when the order would be delivered as I was getting worried. I got a really short half hearted response claiming they had emailed me and I hadn’t responded and also called me. I have no missed calls.
I responded to this to tell them and asked when I might receive as 1 of the bears would still hopefully arrive in time for a birthday gift. No response. Later that night my whole order was cancelled by them!!! Again I emailed to ask why and ask for communication and received nothing. It's now been 4 days.
I’m appalled at the customer service. Appalled they blamed me. Appalled they the cancelled my order without discussion or explanation to back the decision, leaving me in limbo and without 2 gifts. Then i’m further appalled that still despite all this they still haven’t actually communicated with me to apologise, to discuss or to actually rectify.

Reply from Workwear Supermarket
Thank you and much appreciated.
Thank you and much appreciated.
I did get my parcel in good condition and on time in good customer care manner and I take this opportunity to thank John for his good work.

Reply from Workwear Supermarket
Very helpful and accommodating service…
Very helpful and accommodating service at great prices

Reply from Workwear Supermarket
Great products and great service
Great products and great service!
Would highly recommend!
Simon, MAL Decorating Ltd

Reply from Workwear Supermarket

Reply from Workwear Supermarket
Brilliant
Brilliant - quick turn around on order, helpful staff (Gareth), and a can do attitude. Walked me through every decision and didnt push beyond what i wanted. Cannot fault them
Always helpful and knowledgeable.
Always helpful and knowledgeable.
Darren was fantastic again today, came through when looking for a few different products and a great help with the print/embroidery side of things. Cheers Darren 👍🏼
Callum @ Cosgrove UAV Services

Reply from Workwear Supermarket
Great Products & Amazing Service
Great products and amazing service when visited the store recently.

Reply from Workwear Supermarket
Fantastic consumer experience
Fantastic consumer experience. Very quick and very proactive work to get my order out. Would highly recommend :)

Reply from Workwear Supermarket
Terrible service
Terrible service - item more than a week late no contact. Enquired to find item was out of stock.

Reply from Workwear Supermarket
Great customer service
Chelsy and the Customer service team were amazing. Order to swatches and product shipping was about 5 days total, excited to see the finished product (one was also monogrammed for my partner at no extra cost ontop of paying for my logo).
Will absolutely be ordering much more with Workwear Supermarket.
Fantastic customer service from Chelsey…
Fantastic customer service from Chelsey O - Operations Manager
We wanted to make a personalised order of some embroidered jackets. Chelsey used her initiative to send us a sample. The sample as in print and came with a separate piece showing the embroidered version. She followed up with an email to explain why she did this (the print looked far more professional than the embroidered version). Great work Chelsey and a big thank you from me!
Great service from this company
Great service from this company.
A lady called Chelsy dealt with our order she was friendly and kept us informed from the minute we made the order until delivery. we will definitely be ordering our uniform from here again
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