Workwear Supermarket Reviews 20

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Fantastic customer service from Chelsey O - Operations Manager We wanted to make a personalised order of some embroidered jackets. Chelsey used her initiative to send us a sample. The sample as in pr... See more

Rated 5 out of 5 stars

Always helpful and knowledgeable. Darren was fantastic again today, came through when looking for a few different products and a great help with the print/embroidery side of things. Cheers Darren �... See more

Company replied

Rated 5 out of 5 stars

Chelsy and the Customer service team were amazing. Order to swatches and product shipping was about 5 days total, excited to see the finished product (one was also monogrammed for my partner at no e... See more

Rated 1 out of 5 stars

Absolutely terrible. Placed an order on 3rd December as a Christmas gift and a birthday gift. They emailed me on the 10th to ask for the logos I required as for some reason they did not have them... See more

Company replied

Company details

  1. Work Clothes Store

Written by the company

Workwear & PPE (Personal Protective Equipment) retailer with a specialist in-house printing and embroidery service. We're a trusted supplier to a wide range of customers and industries, from healthcare and education to construction and engineering. Whether you're looking for a handful of items or thousands of branded uniforms, we have the solution.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Cheap

Cheap, but really good value for money.

January 13, 2026
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you Nalini! We really value you as a customer and hope to see you again! :)

Rated 5 out of 5 stars

very nice thanks

very nice thank

January 7, 2026
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you for your purchase! We hope to see you again!

Rated 5 out of 5 stars

Good quality

Good quality at a really competitive pric, extremely quick delivery too.
Very happy with my purchase.

October 17, 2025
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you so much for your kind review! We’re really pleased to hear you’re happy with the quality, price, and quick delivery. We truly appreciate your support and hope to see you again soon.

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. Placed an order on 3rd December as a Christmas gift and a birthday gift. They emailed me on the 10th to ask for the logos I required as for some reason they did not have them from the original order.
I responded a day later with the logos.
Didn’t hear anything more and expected delivery but closer to Christmas I emailed to ask when the order would be delivered as I was getting worried. I got a really short half hearted response claiming they had emailed me and I hadn’t responded and also called me. I have no missed calls.
I responded to this to tell them and asked when I might receive as 1 of the bears would still hopefully arrive in time for a birthday gift. No response. Later that night my whole order was cancelled by them!!! Again I emailed to ask why and ask for communication and received nothing. It's now been 4 days.
I’m appalled at the customer service. Appalled they blamed me. Appalled they the cancelled my order without discussion or explanation to back the decision, leaving me in limbo and without 2 gifts. Then i’m further appalled that still despite all this they still haven’t actually communicated with me to apologise, to discuss or to actually rectify.

December 3, 2025
Unprompted review
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Reply from Workwear Supermarket

Hi Sarah,

We’re very sorry to read this review and can understand how upsetting that experience would be — however, after thoroughly checking our records, we’re unable to find any order, email correspondence, or account matching the details described in the review. We reached out to get more information and have had no reply - it appears this review may have been intended for a different company with a similar name.

We would never cancel an order without prior communication, and we take customer service and clear communication extremely seriously.

If you believe this review has been posted in error, we kindly ask that it be removed so it doesn’t reflect inaccurately on our business. If you’re unsure, please feel free to contact us directly with an order number and we’d be more than happy to investigate further.

Kind Regards,
Workwear Supermarket

Rated 5 out of 5 stars

Thank you and much appreciated.

Thank you and much appreciated.
I did get my parcel in good condition and on time in good customer care manner and I take this opportunity to thank John for his good work.

December 3, 2025
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you very much. We hope to see you again soon. Merry Christmas to you and yours 🎅🏼🎄

Rated 5 out of 5 stars

Very helpful and accommodating service…

Very helpful and accommodating service at great prices

December 16, 2025
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you very much. We hope to see you again soon. Merry Christmas to you and yours 🎅🏼🎄

Rated 5 out of 5 stars

Great products and great service

Great products and great service!

Would highly recommend!

Simon, MAL Decorating Ltd

November 26, 2025
Unprompted review
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you Simon! Absolute Pleasure! See you again soon

Rated 5 out of 5 stars

Fast

Fast, know their stuff, good price.
Mike was a lovely guy

August 29, 2025
Unprompted review
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you Charlie! See you again soon

Rated 5 out of 5 stars

Brilliant

Brilliant - quick turn around on order, helpful staff (Gareth), and a can do attitude. Walked me through every decision and didnt push beyond what i wanted. Cannot fault them

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Always helpful and knowledgeable.

Always helpful and knowledgeable.
Darren was fantastic again today, came through when looking for a few different products and a great help with the print/embroidery side of things. Cheers Darren 👍🏼

Callum @ Cosgrove UAV Services

July 29, 2025
Unprompted review
Workwear Supermarket logo

Reply from Workwear Supermarket

Thank you Callum! Absolute Pleasure! See you again soon

Rated 5 out of 5 stars

Fantastic consumer experience

Fantastic consumer experience. Very quick and very proactive work to get my order out. Would highly recommend :)

May 25, 2023
Unprompted review
Workwear Supermarket logo

Reply from Workwear Supermarket

Absolute Pleasure! See you again soon

Rated 1 out of 5 stars

Terrible service

Terrible service - item more than a week late no contact. Enquired to find item was out of stock.

October 25, 2022
Unprompted review
Workwear Supermarket logo

Reply from Workwear Supermarket

Hi Mark, Firstly let me apologise.
We have checked the progress of your parcel which was dispatched via dpd and upon a conversation with the customer service team we have been informed that your parcel as been lost.
We are sincerely sorry this has happened. We would of course look to replace the parcel for you instantly however we are afraid the specific black/grey colour scarf you require is now out of stock.
We are terribly sorry for having failed here and letting you down. We have now issued a full refund on your order.
Please let us know if a black/white scarf would be a good alternative for you and we can get one of these sent out free of charge straight away for you.
Our apologies.

Rated 5 out of 5 stars

Great customer service

Chelsy and the Customer service team were amazing. Order to swatches and product shipping was about 5 days total, excited to see the finished product (one was also monogrammed for my partner at no extra cost ontop of paying for my logo).

Will absolutely be ordering much more with Workwear Supermarket.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Chelsey…

Fantastic customer service from Chelsey O - Operations Manager
We wanted to make a personalised order of some embroidered jackets. Chelsey used her initiative to send us a sample. The sample as in print and came with a separate piece showing the embroidered version. She followed up with an email to explain why she did this (the print looked far more professional than the embroidered version). Great work Chelsey and a big thank you from me!

October 11, 2021
Unprompted review

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