World-of-Satellite Reviews 

227
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional service, noting that orders arrive very quickly and products are securely packaged to prevent any possible damage. Reviewers also greatly appreciate the expert guidance and helpful recommendations provided by the team when selecting the most suitable technical equipment. However, some reviewers were not happy with external delivery couriers handling packages poorly or occasional hardware failures shortly after purchase. Even with these isolated shipping troubles and unexpected equipment issues, people remain extremely satisfied due to the fast problem resolution, excellent support, and overall reliable performance.

What people talk about most

Product

Clients share positive opinions on product quality, performance, and value, expressing high satisfaction with... See more

Service

Customers consistently note positive experiences with service, highlighting efficient orders, fast delivery... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast and efficient shipping... See more

Order

Users describe positive interactions with order processes, highlighting efficient and simple online... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with the items received. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order after the cut out time and even though I paid extra they made sure I got my delivery by the next day….. it’s nice to see that some companies still have customer satisfaction at hear... See more

Company replied

Rated 5 out of 5 stars

I, and friends have been using WOS for quite a few years. The level of service is always the highest possible. Even when there's the odd hiccup WOS bend over backwards to iron things out as quickly as... See more

Company replied

Rated 5 out of 5 stars

Angelo called me straight away as i'd ordered online and they didn't have what I ordered but suggested the perfect replacement which didn't cost anything more. delivery was fast and we were back watch... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Google TV android box. Hassle free from ordering to delivery. Delivered on promised date, courier updates were helpful. The item was well packed to ensure that there was no damage... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Official UK Distributor's of Formuler Media Streamers, Mecool, Dcolor, Gigablue, Octagon, VU+ and much more...Secure online ordering. Order online by 3pm for next working day delivery. Massive selection of quality Android media streamers and Satellite TV equipment.


Contact info

5.0

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(227)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent technical service response

Having been given excellent service when a purchase was made 18months ago, I found that I needed to contact the technical service for help, a very quick response with a solution was returned within a day. I am impressed with the service of this company and would use again

September 29, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hi Kevin, thank you for your kind feedback.

Rated 5 out of 5 stars

VU+ uno 4k se with hardware fault,

make sure you keep your box and your receipt
the guy on serviceline found my purchase so that was good
the service from start to finish was very good with very good contact from WoS

September 13, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hello, thank you for your kind feedback.

Rated 5 out of 5 stars

Formuler CC Box

Ordered a Formuler CC Box, an upgrade on my Zgemma H5.2S Box, which I had for a few years (also purchased from here).
Really pleased with the box and the service received.

September 9, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your orders and kind feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful and reliable. Keep up the good work!!

September 3, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your kind feedback.

Rated 5 out of 5 stars

Bought an Octagon SF 8008

Bought an Octagon SF 8008. To an aged incompetent amateur it is seriously user unfriendly. Contacted support for help in set up many times and finally they suggested I send it to them to set up. I did and they did. They were very patient and helpful despite my incompetence. Would definitely use them again but unlikely to be for an Octagon

April 26, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your feedback, our support ticket system is open for support anytime.

Rated 5 out of 5 stars

Excellent Service & Support.

Have used w.o.s on many occasions, always happy with my purchases. support given is exceptionally good.
(ie) had a recent issue, resolved in one email.
Well recommended..

April 23, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your kind feedback.

Rated 5 out of 5 stars

Excellent product

Excellent product. Very helpful technical advice both online and over the phone. Can't get that with the major
online companies but you can with this firm.

March 30, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your kind feedback.

Rated 5 out of 5 stars

I had an issue with 5 yr old Tivusat box…

I had an issue with sound playing from my Fuba Tivusat receiver which I purchased from them way back in March 2016.
I emailed explaing the situation and querying a new receiver and recieved a prompt reply from Stef with some trouble shooting advice.
With the advice given I have fixed the issue! Big shout out to the company, particularly Stef who after 5 years still put a customer's best interest first.

March 23, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your kind feedback, very much appreciated.

Rated 5 out of 5 stars

Vu+Zero4K/DVB-2SX Satellite Receiver

They supplied my satellite receiver and have given me first-class support. These receivers are excellent, very flexible and adaptable but they present a steep learning curve to the newbie. Thank you so much W-of-S for getting me off the ground!

March 23, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hi Douglas, thank you for your kind feedback.

Rated 5 out of 5 stars

Humax Satellite Reciever

I found the whole experience of purchasing and delivery of the Humax satellite receiver very professional and quick even down to providing regular email updates on the day and time I would receive the item ordered. would not hesitate to use or recommend this company again.

February 12, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hi William, thank you for your kind feedback.

Rated 5 out of 5 stars

Openvix froze on home screen

Openvix froze on home screen, reply was quick, precise and effective at sorting out the problem and getting the satellite box up and running again. Many thanks.

January 23, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hello Damo, thank you for your kind feedback.

Rated 5 out of 5 stars

My Zgemma H9 twin box crashed after an…

My Zgemma H9 twin box crashed after an update & I spent a day & a half trying to flash a new image from usb without success .. not even booting up so no TV working !! I emailed support at world of satellite asking for help & got an email back with a method I wasn’t aware of & it fixed my issue , so big thanks to Stef at world of satellite

January 16, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hi Phil, thank you for your kind feedback. Happy to help, our Support ticket system is available to support all our customers. The World-of-Satellite Forum also has a wealth of info.

Rated 5 out of 5 stars

I have use WOS in the past and believe…

I have use WOS in the past and believe me you won’t get disappointed with the speed they process your order and for their customers service if for the unfortunate event you ever need any help.
Top notch!!!
Thank you

January 8, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hello Giuseppe, thank you for your kind feedback, very much apprieciated.

Rated 5 out of 5 stars

Brilliant service (with great backup)

Brilliant service and good prices backed up with a very useful forum and ticket system if required.
I purchased a sat receiver which developed a fault 1 week before the 2 year warranty expired- ticket raised, questions asked and box replaced.
Definitely recommended.

January 7, 2021
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hello Simon, thank you for your kind feedback, very much apprieciated.

Rated 5 out of 5 stars

I Had problem with my Zgemma h9.2s as…

I Had problem with my Zgemma h9.2s as all software gone, contacted Support team and had an clear explanation what to do and where to get the files from, so big thank you for help and quick support as i had message back just over couple of hours detaining this was night time when i send my question and first thing in the morning i receive replay back.
Thanks again.

December 16, 2020
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hi Marcin, thank you for your kind review.

Rated 5 out of 5 stars

Great (and very quick) support

Answer to point me in the right direction received within minutes of me submitting the query. Recommended.

December 14, 2020
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Hi Patrick, thank you very much for your kind feedback.

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