World Cue Sports Reviews 227

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Mike gave us fast and professional service and the freight arrived very quick. Highly recommend these guys. Brett President of Hervey Bay Snooker

Rated 5 out of 5 stars

Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... See more

Company replied

Rated 5 out of 5 stars

Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... See more

Rated 5 out of 5 stars

Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... See more

Company replied

Company details

  1. Billiards Supply Store

Written by the company

World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Contact was made due to out of stock…

Contact was made due to out of stock issue. An alternative was suggested in quick time, delivery within a week time frame. Do recommend for any cuesport association.

February 12, 2023
Unprompted review
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Reply from World Cue Sports

Thanks Craig

Rated 5 out of 5 stars

A very good experience

I discussed all the things that I need before my purchase, the delivery was super fast and my cue is exactly what I wanted, thank you Mick

February 6, 2023
Unprompted review
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Reply from World Cue Sports

Thanks Mark for the review

Rated 5 out of 5 stars

Excellent Service

Ordered on the 16th and received my order on the 20th ( Did not expect to arrive so fast) 😂😂😂😂😂.Despite some flight delay. If not i would have received my order in 2 days...great service Mick...Keep It Up...😁😁😁😁😁.

January 19, 2023
Unprompted review
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Reply from World Cue Sports

thanks

Rated 5 out of 5 stars

Excellent Experience

I purchased several accessories for my home setup from World Cue Sports and had them delivered. Every product was exactly as advertised and was delivered very quickly.

A+ Service, would recommend.

November 30, 2022
Unprompted review
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Reply from World Cue Sports

Thanks Tom

Rated 2 out of 5 stars

The telescopic long rest was out of…

The telescopic long rest was out of stock until Feb. I was aware of this from details on the website and was prepared for the delay. However without notifying me, you cancelled and refunded my back order and shipped the rest of the order. This is poor customer service as I ordered from you based on the telescopic rest. The other items was simply addon to the order.

December 26, 2022
Unprompted review
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Reply from World Cue Sports

Responded via email. Supplier had emailed me to out of stocks on that product and no date. Removed from website notified you, refunded.
If you have a business or others reading show me one company that currently has 100% of all stock or can get it everything or get answers from overseas suppliers.
I at least notified, removed from website and refunded promptly unlike many other businesses.

Rated 5 out of 5 stars

Service is above and beyond

Purchased goods from the team and received prompt response and the friendliest of services. Now found my Cue Sports specialist moving forward. Interstate and able to communicate with Mick easily, this service is exceptional! Cheers again!

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond.

Above and beyond.

I had placed an order on I believe a Sunday morning and I received everything all neatly package and protected in like 4 days.
Very happy with my order and how it was packaged to me down here in Melbourne.

A pleasure to deal with and will definitely shop here again when the time comes..

- Open a store in Melbourne?!? :P

November 5, 2022
Unprompted review
Rated 3 out of 5 stars

Super fast shipping but the delivery…

Super fast shipping but the delivery was delayed I guess because of the wet weather we recently had. Fair customer service on the phone to make the payment as I was told that I was wasting his time. How I’m not sure I’m a paying customer.
Anyway hopefully the order will arrive soon.

October 13, 2022
Unprompted review
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Reply from World Cue Sports

This was during floods and at the time the required time with australia post deliveries 🚚 hadn’t even been considered.
Sent goods out as ordered tracking is available via
Post Module.
Do get 10 plus a day in calls that have tracking available and can be tracked very easily on website.

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