World Cue Sports Reviews 227

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Mike gave us fast and professional service and the freight arrived very quick. Highly recommend these guys. Brett President of Hervey Bay Snooker

Rated 5 out of 5 stars

Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... See more

Company replied

Rated 5 out of 5 stars

Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... See more

Rated 5 out of 5 stars

Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... See more

Company replied

Company details

  1. Billiards Supply Store

Written by the company

World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Rated 5 out of 5 stars

I Recommend World Cue Sports

The cue took six months to be made, which is good for a handmade cue. The cue was delivered quickly once complete and I am very happy with it. It is well made, meets my ordered specs and plays fantastically.
I recommend World Cue Sports.

February 27, 2026
Unprompted review
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Reply from World Cue Sports

Thanks Steve! We always aim to go the extra mile for our customers. Sometimes that means we set very high standards for the cues we accept from our makers, which can slow things down a little. Our cue makers understand exactly what we expect, and that level of quality is something we won’t compromise on.

We’re hoping lead times improve soon, although orders are growing quickly as more players discover our cues.

Thanks again for your support, and happy cueing! 🎱

Rated 5 out of 5 stars

Amazing communication

Amazing communication. Prompt delivery and great customer service.

March 3, 2026
Unprompted review
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Reply from World Cue Sports

Thanks Gary! We always do our best. At times our cue makers can be a little challenging to deal with, mainly because we’re constantly pushing them to meet the high standards we expect for our customers. It can take a bit more time, but it’s all part of making sure every cue that arrives is something we’re proud to put in a player’s hands.

Thanks again for the support, and happy cueing!

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

February 21, 2026
Unprompted review
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Reply from World Cue Sports

Thnak's Kat, great to see happy clients many don't take the time but we appreciate the comments.

Rated 5 out of 5 stars

Dealing with Mick was a pleasure

Dealing with Mick was a pleasure.
His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expensive Peradon cue.
New cue arrived in perfect condition and perfectly straight, it plays better than I could have hoped.
Thanks Mick, I'll be back for more snooker equipment.

February 11, 2026
Unprompted review
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Reply from World Cue Sports

Thanks for the rating Greg. Like seeing my customers happy its the main thing in business so please spread the word to other players. Mick

Rated 1 out of 5 stars

Rudest customer service

Rudest custumer service . When i placed the order i didnt recieve an email confirmation . So sent an email, no response . So i called to be told, ince he foumd my order, he doesnt actually have the cue in stock and will be in Australia in 3 weeks !!! 8 assumed as it on the website it is available to be sent . When i asked to cancel the order as it is a git was barraged with rude comments . Definately would not recommend

January 31, 2026
Unprompted review
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Reply from World Cue Sports

Sorry you feel that way. We did respond to your enquiry by both phone and email. When you called, we explained the cue had just sold and the next shipment is due in Australia in about three weeks.

When you asked to cancel the order, we confirmed this could be done and a refund arranged. We always treat customers with respect, but if someone is rude on the phone, they should expect a similar response.

Rated 1 out of 5 stars

Doesn’t respond to emails when there is…

Doesn’t respond to emails when there is a problem . Missing item from order . Only sent items two weeks after ordered as was overseas but no message on the website to confirm this when ordering . Would not but from this seller again

January 17, 2026
Unprompted review
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Reply from World Cue Sports

so funny as the goods had already left when you made this comment and you would have got the goods or they would have been at the post office. I now send emails which many have in junk and now also send text messages which some of you dont even see them.

Rated 5 out of 5 stars

Fantastic service!

Absolutely amazing service from Mick! He gave me great advise regarding my purchase, helped me to choose the right que, and got it delivered within 3 days.
Highly recommended 👌

December 17, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Leon, hope your having fun with cue. Remember to oil the cue within the 12 months. Mick

Rated 5 out of 5 stars

Great Service

I purchased 2 cues, a case and some accessories, and while I had some issues at checkout - 100% my fault - Mike bent over backwards to make it work for me. Very happy with the cues and the service, and the packaging of the delivery. Some great advice offered too. Will be back.

November 21, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Richard, happy to help clients that are also good on the phone. Will help all customers if respect is shown and even offer advice as needed to all.

Rated 5 out of 5 stars

Custom made cue

I have always wanted a Peradon cue but they only come with a 9.5mm tip. I called Mick from World Cue Sports and he said not a problem so he had Peradon cue custom made with a 8.5mm tip. What a beautiful cue, I highly recommend Mick ,he is very knowledgeable and provided a professional service

October 1, 2025
Unprompted review
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Reply from World Cue Sports

Thanks always easy to deal with clients that know what they want. Mick

Rated 5 out of 5 stars

Peradon cue Spacer Weight. The item arrived quickly and in good…

The item arrived quickly and in good order from Australia to NZ.
A surprising small and charming touch was Mike’s card with the ‘live in the present not the past’ coaching tips - such a thoughtful wee addition to a simple small order.
Well done!

November 3, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Ian yes its the small things that can make the difference

Rated 5 out of 5 stars

Order Complete

Always is prompt with orders.

October 13, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Stan for the comment

Rated 5 out of 5 stars

Great products

Great products, prompt delivery

October 23, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Phil

Rated 5 out of 5 stars

Hi there

Hi there

I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top notch and the cue feels perfectly balanced truly a joy to play with.

Every dollar spent was well worth it If you’re looking for a cue that combines performance with lasting value this is the place to go great product great service I’ll definitely be coming back to them

September 23, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Lewis, remember the cues need some oil after 6-12 months. Hope your having fun

Rated 5 out of 5 stars

I trust World Cue Sports

I trust World Cue Sports. Recently bought billiard balls and accessories for a new billiard table. The quality you expect is what you receive.

September 12, 2025
Unprompted review
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Reply from World Cue Sports

Thanks maybe you can teach us some billiards soon

Rated 5 out of 5 stars

Awesome Store

Great communication and the cue is simply outstanding. Extremely happy - my next cue will be coming from here too!

September 10, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Heath remember to oil the cue soon. Mick

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