Mike gave us fast and professional service and the freight arrived very quick. Highly recommend these guys. Brett President of Hervey Bay Snooker
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... See more
Company replied
Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... See more
Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... See more
Company replied
Company details
Written by the company
World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.
Contact info
Suite 5, 182 Queen Street, NSW 2760, St Marys, Australia
- +61 (0) 415 147 147
- info@worldcuesports.com.au
- worldcuesports.com.au
4.6
Excellent
227 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had Mick re tip my cue
Had Mick re tip my cue. Amazing job. Even fixed the ferrule. Highly recommended.
March 15, 2024
Unprompted review
Reply from World Cue Sports
Thanks Jim
Fast speedy delivery
Fast speedy delivery. Goods as advertised. Easy to order
March 6, 2024
Unprompted review
Reply from World Cue Sports
Thanks Mick its for the nicer clients I like doing things for
Wonderful experience buying a cue online!
I was a little hesitant buying a new cue online, after all, its all about the 'feel'. When I spoke to Mick, he was so knowledgeable and enthusiastic that I decided to go ahead and buy. The cue arrived a couple of days later and it was superb! The 'feel' (smootheness, balance, weight/density) was better than anything I have tried before. I was also very pleasantly surprised at how good the tip is. If you are in the same boat as me about being hesitant, I hope my experience allays your concerns.
February 13, 2024
Unprompted review
Reply from World Cue Sports
thanks for the good write up Manfred.
Very happy with cue case but issue with delivery
Very happy with cue case and delivery time, but disappointed there were none of your emblems on the case.
Someone who had bought the same item from you a few weeks earlier had emblems on the case, and we were expecting the same.
Please pass this on to delivery company - we asked for the case to be left on the front porch. There is lots of room for it to be placed unnoticed and out of the weather, but it was left in full view and where it could get wet or blown about. I did try to give them feedback several times but the page "was unavailable"
I tried to contact
February 19, 2024
Unprompted review
Reply from World Cue Sports
hi Marg, next order send me a SMS on the mobile phone. Usually include logo's with all deliveries but don't stick direct onto any cases ever that's up to the client to do. Courier shouldn't be leaving without signature to start with as I have sign for goods on all parcels. Always can call me on the mobile 0415147147
I ordered a cue of Mick to which he…
I ordered a cue of Mick to which he text me to let me know it would be a long time before that specific cue arrived. He gave me a few options and i asked him to send me some cues and weights to which he did when he said he would. Love the cue and Mick’s customer service was second to none, will definitely continue to shop with Mick and World Cue Sports.
Cheers,
Jordy
January 31, 2024
Unprompted review
Reply from World Cue Sports
Thanks Jordy
Great products and very helpful
I have enjoyed the items I have purchased. However I didn't receive on of the gloves that I purchased. After some very pleasent communicating with business owner, they promptly sent missing items. Thank you for all your help
January 8, 2024
Unprompted review
Reply from World Cue Sports
always a phone call away
Nice case
Nice case, always got what a player needs.
It’s no surprise the shop does well. Thanks Mick.
January 6, 2024
Unprompted review
Reply from World Cue Sports
Thanks Neil
Great service - excellent goods
Was over in Sydney for Xmas and purchased a new cue from Mick at World Cue Sports last Saturday - I live in Perth and didn’t expect it to arrive for a few weeks - it turned up in TWO days - remarkable! Mick was very helpful with my cue selection - shop was quite busy which shows they are held in high regard - Cue and case are beautiful - thanks WCS
January 5, 2024
Unprompted review
Reply from World Cue Sports
Couriers are amazing sometimes. Melbourne seems like it takes longer to get to then Perth!
This mob ripped me off.
December 18, 2023
Unprompted review
Reply from World Cue Sports
hi Chris, my phone is always on and you can always call. As for your information thhat you provided the elk master tips that i sent are from Seyberts USA. 9-12 mm i get from UK via Peradon but they don't keep over that size so 13 and 14mm i order from Seyberts. They did have a different powder on them than the other elks but i only bought 15 of each as 99% of people using 13/14mm tips would use a laminated tip. I have since found out they are milk Duds elk - more expensive again.
I'll delete 13 and 14mm elks as i don't believe anyone should be using that quality tip on a USA pool cue to start with.
Thanks for the review and the freight paid wasn't near enough what it cost to send.
I'll look out for anyone else ordering from your country and refund them as im sick of the only issues being overseas accessories on either non delivery or being keyboard warriors!
Great quality item
Great quality item, fast shipment. Would highly recommend for you snooker needs
December 10, 2023
Unprompted review
Reply from World Cue Sports
thanks Benjamin
Good service.
Quick delivery. Item a Christmas Gift. Reasonably priced compared to same items elsewhere.
November 22, 2023
Unprompted review
Reply from World Cue Sports
Thanks for the review
Excellent service fast postage.
November 7, 2023
Unprompted review
Reply from World Cue Sports
thanks Keith
Quick response got the cue within 3…
Quick response got the cue within 3 days interstate, awsome product
November 3, 2023
Unprompted review
Reply from World Cue Sports
Thanks Joel
Reply from World Cue Sports
Thanks Bill
Always on time or early and contacts…
Always on time or early and contacts promptly if needed
October 5, 2023
Unprompted review
This business was a great find!…
This is a unique business and we are glad we found them. Very knowledgeable and experienced. We got exactly what we wanted and the deliveries were super fast.
September 16, 2023
Unprompted review
Ordered cue online Saturday
Ordered cue online Saturday - delivered Wednesday morning. Great service. Fantastic cue - had first competition win with it on Thursday. Fred
September 13, 2023
Unprompted review
Excellent advice and prompt service
Excellent advice and prompt service. I will be buying a cue from them soon.
August 30, 2023
Unprompted review
Reply from World Cue Sports
Thanks Steve
Tips
Asked a question regarding the tips a week ago unfortunately question was unanswered (ordered anyway)
Im in the UK so tips havent arrived yet so obviously havent tried.
September 11, 2023
Unprompted review
Reply from World Cue Sports
hi Craig, that would have been as i was in Thailand getting Married and then working in the new business in Samut Prakan. Had Staff sending goods out but many thanks for the 3 star review... Get many emails like all of us and 99% a bogus ones. Glad you had time to review us and look forward to seeing another one from you soon. I test all tips so if you like the hardness you can always get the same as we actually test unlike 99.9% of others that are 2 star review or less.
Great Range of pro snooker products and…
Great Range of pro snooker products and Great professional advice.
September 5, 2023
Unprompted review
Reply from World Cue Sports
thanks Luke
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.