World Cue Sports Reviews 227

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Mike gave us fast and professional service and the freight arrived very quick. Highly recommend these guys. Brett President of Hervey Bay Snooker

Rated 5 out of 5 stars

Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... See more

Company replied

Rated 5 out of 5 stars

Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... See more

Rated 5 out of 5 stars

Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... See more

Company replied

Company details

  1. Billiards Supply Store

Written by the company

World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fast speedy delivery

Fast speedy delivery. Goods as advertised. Easy to order

March 6, 2024
Unprompted review
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Reply from World Cue Sports

Thanks Mick its for the nicer clients I like doing things for

Rated 5 out of 5 stars

Wonderful experience buying a cue online!

I was a little hesitant buying a new cue online, after all, its all about the 'feel'. When I spoke to Mick, he was so knowledgeable and enthusiastic that I decided to go ahead and buy. The cue arrived a couple of days later and it was superb! The 'feel' (smootheness, balance, weight/density) was better than anything I have tried before. I was also very pleasantly surprised at how good the tip is. If you are in the same boat as me about being hesitant, I hope my experience allays your concerns.

February 13, 2024
Unprompted review
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Reply from World Cue Sports

thanks for the good write up Manfred.

Rated 5 out of 5 stars

Very happy with cue case but issue with delivery

Very happy with cue case and delivery time, but disappointed there were none of your emblems on the case.
Someone who had bought the same item from you a few weeks earlier had emblems on the case, and we were expecting the same.
Please pass this on to delivery company - we asked for the case to be left on the front porch. There is lots of room for it to be placed unnoticed and out of the weather, but it was left in full view and where it could get wet or blown about. I did try to give them feedback several times but the page "was unavailable"
I tried to contact

February 19, 2024
Unprompted review
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Reply from World Cue Sports

hi Marg, next order send me a SMS on the mobile phone. Usually include logo's with all deliveries but don't stick direct onto any cases ever that's up to the client to do. Courier shouldn't be leaving without signature to start with as I have sign for goods on all parcels. Always can call me on the mobile 0415147147

Rated 5 out of 5 stars

I ordered a cue of Mick to which he…

I ordered a cue of Mick to which he text me to let me know it would be a long time before that specific cue arrived. He gave me a few options and i asked him to send me some cues and weights to which he did when he said he would. Love the cue and Mick’s customer service was second to none, will definitely continue to shop with Mick and World Cue Sports.

Cheers,
Jordy

January 31, 2024
Unprompted review
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Reply from World Cue Sports

Thanks Jordy

Rated 4 out of 5 stars

Great products and very helpful

I have enjoyed the items I have purchased. However I didn't receive on of the gloves that I purchased. After some very pleasent communicating with business owner, they promptly sent missing items. Thank you for all your help

January 8, 2024
Unprompted review
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Reply from World Cue Sports

always a phone call away

Rated 5 out of 5 stars

Nice case

Nice case, always got what a player needs.
It’s no surprise the shop does well. Thanks Mick.

January 6, 2024
Unprompted review
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Reply from World Cue Sports

Thanks Neil

Rated 5 out of 5 stars

Great service - excellent goods

Was over in Sydney for Xmas and purchased a new cue from Mick at World Cue Sports last Saturday - I live in Perth and didn’t expect it to arrive for a few weeks - it turned up in TWO days - remarkable! Mick was very helpful with my cue selection - shop was quite busy which shows they are held in high regard - Cue and case are beautiful - thanks WCS

January 5, 2024
Unprompted review
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Reply from World Cue Sports

Couriers are amazing sometimes. Melbourne seems like it takes longer to get to then Perth!

Rated 1 out of 5 stars

This mob ripped me off.

December 18, 2023
Unprompted review
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Reply from World Cue Sports

hi Chris, my phone is always on and you can always call. As for your information thhat you provided the elk master tips that i sent are from Seyberts USA. 9-12 mm i get from UK via Peradon but they don't keep over that size so 13 and 14mm i order from Seyberts. They did have a different powder on them than the other elks but i only bought 15 of each as 99% of people using 13/14mm tips would use a laminated tip. I have since found out they are milk Duds elk - more expensive again.
I'll delete 13 and 14mm elks as i don't believe anyone should be using that quality tip on a USA pool cue to start with.
Thanks for the review and the freight paid wasn't near enough what it cost to send.

I'll look out for anyone else ordering from your country and refund them as im sick of the only issues being overseas accessories on either non delivery or being keyboard warriors!

Rated 5 out of 5 stars

Good service.

Quick delivery. Item a Christmas Gift. Reasonably priced compared to same items elsewhere.

November 22, 2023
Unprompted review
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Reply from World Cue Sports

Thanks for the review

Rated 5 out of 5 stars

Service

Always receive an order in prompt time

October 10, 2023
Unprompted review
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Reply from World Cue Sports

Thanks Bill

Rated 5 out of 5 stars

Ordered cue online Saturday

Ordered cue online Saturday - delivered Wednesday morning. Great service. Fantastic cue - had first competition win with it on Thursday. Fred

September 13, 2023
Unprompted review
Rated 3 out of 5 stars

Tips

Asked a question regarding the tips a week ago unfortunately question was unanswered (ordered anyway)
Im in the UK so tips havent arrived yet so obviously havent tried.

September 11, 2023
Unprompted review
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Reply from World Cue Sports

hi Craig, that would have been as i was in Thailand getting Married and then working in the new business in Samut Prakan. Had Staff sending goods out but many thanks for the 3 star review... Get many emails like all of us and 99% a bogus ones. Glad you had time to review us and look forward to seeing another one from you soon. I test all tips so if you like the hardness you can always get the same as we actually test unlike 99.9% of others that are 2 star review or less.

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