World Cue Sports Reviews 227

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Mike gave us fast and professional service and the freight arrived very quick. Highly recommend these guys. Brett President of Hervey Bay Snooker

Rated 5 out of 5 stars

Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... See more

Company replied

Rated 5 out of 5 stars

Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... See more

Rated 5 out of 5 stars

Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... See more

Company replied

Company details

  1. Billiards Supply Store

Written by the company

World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent Service

Very knowledgeable and helpful. Everything I ordered arrived quickly and in excellent condition. Highly recommend World Cue Sports for all your pool and snooker needs

July 22, 2025
Unprompted review
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Reply from World Cue Sports

thanks matt hope your playing well

Rated 5 out of 5 stars

Great support and service

What I like best about world cue sports is that the service is second to none. Always informative, as in they keep you in the loop, you know what's going on. I have already used their site multiple times.

July 1, 2025
Unprompted review
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Reply from World Cue Sports

Thanks Brenden, we've also now started sending sms on orders now as well when sent. Mick

Rated 5 out of 5 stars

Mike was great and got me a great price…

Mike was great and got me a great price on the latest Defy shaft. He followed up on everything for me beautifully, and I received exactly what I was after, along with some great advice as well.

May 9, 2025
Unprompted review
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Reply from World Cue Sports

thanks richard, glad you loved the shaft

Rated 5 out of 5 stars

Great company to deal with fast delivery

Great company to deal with fast delivery

June 7, 2025
Unprompted review
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Reply from World Cue Sports

Thank you so much for your kind words! We're glad to hear you were happy with our service and delivery speed. It was a pleasure working with you, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Incredibly impressed

Great selection of equipment, very extensive selection of information including specifications, photos and videos of goods being sold too which is really helpful.
Industry leading pricing which is great plus free shipping.
My new Cue creator cue is honestly terrific, beautiful weight, hit, feel, quality etc and I’m very satisfied.
Shipping was also extremely fast.
My only minor feedback is that the old look and feel of the website could use a bit of a freshen up - not in terms of its usability but more from the slightly outdated impression and perception it gives clients (I’m a business owner so it’s something I’m quite naturally critical on).
Additionally, I feel that the owner can come across a bit rude or short with clients, as he was with me on text (which despite this, he was quite helpful and responsive on) but mostly toward people leaving bad reviews on Trust Pilot (this isn’t a personal dig or worthy of not giving a 5/5 review, but I don’t think it’s wise to be anything but courteous and respectful even if the customer is wrong/irritating/misinformed etc) I think it’s also imperative to be open to criticism, while unfavourable and unfair reviews can be detrimental to a business; replying in haste in a defensive manner often makes the owner look guilty even though I definitely don’t think he (Mick) is at all.
All in all, would highly recommend to anyone who has a passion for the game and will be purchasing again.
Thank you Mick sir

June 4, 2025
Unprompted review
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Reply from World Cue Sports

Thank you so much for your detailed and thoughtful review – we genuinely appreciate the time you took to share your experience. We’re absolutely thrilled that you’re enjoying your new Cue Creator cue and found our product range, specs, and media content helpful. It’s great to hear our pricing and shipping met your expectations too.

We also really value your constructive feedback. You're absolutely right that first impressions matter, and we’ve taken note of your comments regarding the website design — a refresh is something we’ve been considering, and input like yours helps guide that process.

Regarding your experience with communication, thank you for your honesty. We always aim to be responsive, clear, and respectful in all interactions — even when faced with difficult situations. Your comments are a good reminder of how important tone and professionalism are in every exchange, and we’ll reflect on that.
Some comments people make are either made up or completely untrue and as you know hurts.

Thanks again for your support, your kind recommendation, and for being a passionate part of the community. We look forward to serving you again soon.

Best regards,
Mick & the Team

Rated 5 out of 5 stars

Mick is a pleasure to deal with

Mick is a pleasure to deal with, and has a fast courier service 😀. Very professional and a nice guy too. Will always shop here.

May 23, 2025
Unprompted review
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Reply from World Cue Sports


Thanks Edward so much for your kind words! It’s always a pleasure to work with customers like you. I’m really glad you’re happy with the service and fast delivery. We always strive to provide the best experience, and your feedback means a lot to us. Looking forward to having you shop with us again soon!

Thanks again,
Mick

Rated 5 out of 5 stars

Awesome new Maximus cue

Awesome new Maximus cue, ..had a few frames with it ,its perfect… looking fwd to using it on the weekend ,the case is quality too cheers Mick 👌🏻

May 18, 2025
Unprompted review
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Reply from World Cue Sports

Thanks so much for the great review! 🙌 We're thrilled to hear you're loving your new Maximus cue — they really are something special. Glad the case hit the mark too! Enjoy putting it to work over the weekend, and if you ever need anything, we’re just a message away. Cheers again! 🎱
– Mick & the World Cue Sports Team

Rated 5 out of 5 stars

Top-Quality Cues and Outstanding Service

I bought two custom snooker cues from World Cue Sports, and I couldn't be happier with my purchase. The craftsmanship and quality are outstanding—these cues are not only a joy to play with but also turn heads wherever I go. I’ve had countless positive comments from other players who are genuinely impressed by the look and feel of my cues.

A massive thank you to Mick for his professional advice and support throughout the entire process. He took the time to understand what I was looking for and made sure I ended up with cues that matched both my playing style and personal preferences. His expertise really made all the difference.

If you’re looking for a cue that performs exceptionally and looks amazing, look no further than World Cue Sports. Highly recommended!

April 14, 2025
Unprompted review
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Reply from World Cue Sports

Wow – what an incredible review! Thank you so much for your kind words and support. 🙏 We're absolutely thrilled to hear you're loving your custom cues — it means a lot to know they're performing beautifully and turning heads on the table! 🎱

It was a real pleasure working with you to create something truly personal and tailored to your game. Your passion and attention to detail made the whole process a joy.

Thanks again for trusting World Cue Sports — we’re always here if you need anything down the line. Enjoy every frame with your new cues!

– Mick & the WCS Team

Rated 5 out of 5 stars

Excellent service and quality

April 14, 2025
Unprompted review
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Reply from World Cue Sports

Thanks so much for the kind words! 🙌 We're glad you were happy with the service and quality — that's exactly what we aim for. Always here to help when you need us! 🎱
– Mick & the World Cue Sports Team

Rated 5 out of 5 stars

5 Stars - Excellent Packaging & Fast Delivery!

I recently purchased a Peradon Venom cue from worldcuesports.com.au, and I couldn’t be happier with the experience. The cue arrived quickly and was packaged with great care — very secure and professional. The Peradon Venom itself is an absolute beauty; feels fantastic in hand and plays smoothly. Really impressed with the service, and I’ll definitely be purchasing from them again in the future. Highly recommended for anyone looking for quality cue sports gear!

October 25, 2024
Unprompted review
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Reply from World Cue Sports

Thanks so much for the awesome feedback! 🙌 We're glad to hear your Peradon Venom cue arrived safely and made a great first impression — they’re stunning cues with top-tier performance. 🎯

It’s great to know you’re enjoying how it feels and plays, and we truly appreciate your kind words about our service. Looking forward to helping you again when you’re ready for your next addition!

– Mick & the World Cue Sports Team 🎱

Rated 5 out of 5 stars

** Order Shipped in Record Time **

The process from ordering the product to receiving was so fast and efficient. I ordered it on the weekend and received the goods 3 days later.

January 21, 2025
Unprompted review
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Reply from World Cue Sports

Thanks for the great review! ⚡ We’re glad to hear your order arrived so quickly and everything went smoothly. We always aim to deliver fast and hassle-free service — enjoy your gear and hope to see you back again soon! 🎱
– Mick & the World Cue Sports Team

Rated 5 out of 5 stars

Great quick service and customer…

Great quick service and customer service. Quality products.

December 6, 2024
Unprompted review
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Reply from World Cue Sports

Thanks a ton for the kind words! 🙌 We're glad you were happy with both our service and the quality of the products. We really appreciate your support and hope to help you again soon! 🎱
– Mick & the World Cue Sports Team

Rated 5 out of 5 stars

Awesome service

Awesome service, really helpful in sourcing a cue for me, delivered within a week plus the cue was beyond expectation.

December 10, 2024
Unprompted review
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Reply from World Cue Sports

thanks steve, a pleasure to help

Rated 5 out of 5 stars

Great service

I ordered a cue and some balls from Mick online and I soon got a call from Mick advising he thought the cue I ordered may be incorrect - and he was right. He helped me through the process and I ordered the correct cue and both items arrived interstate within 5 business days. Great service and top fella.

November 30, 2024
Unprompted review
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Reply from World Cue Sports

Thanks for your kind write up and yes i try to help when i can see there could be an error. Prefer clients coming back

Rated 5 out of 5 stars

The cue I ordered wasn't in stock

The cue I ordered wasn't in stock. Mick offered an alternative cue, refund or four week wait. i opted to wait and was kept informed of the progress. Cue was delivered within 3 weeks. Very good service and excellent communication.

October 11, 2024
Unprompted review
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Reply from World Cue Sports

Thanks Chris

Rated 5 out of 5 stars

Very high quality cues

Ordered a cue creator pro cue, very high quality hand spliced cue can not fault it and recieved in a couple of days.

November 14, 2024
Unprompted review
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Reply from World Cue Sports

Thanks Sam yes there a great cue

Rated 5 out of 5 stars

Great service

World Cue Sports rang me to clarify an order. Great service and prompt delivery.

October 16, 2024
Unprompted review
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Reply from World Cue Sports

Thanks Bob

Rated 5 out of 5 stars

Excellent Service and Price

The guys at World Cue Sports handled a delivery problem swiftly and I now have my new Peradon Cue Case. Very happy with the service and price too.

November 14, 2024
Unprompted review
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Reply from World Cue Sports

Thanks James

Rated 3 out of 5 stars

Postage cost too high

Service was quite good with quick delivery, however, postage costs are exorbitant.

September 27, 2024
Unprompted review
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Reply from World Cue Sports

Post costs are what they are. Get a business and check your costs and im sure 99% of people would say why so low. Most of the time couriers charge extra even after agreeing on the original price. I work of the aust post website and many times lose on post costs. If extra it goes via express if enough covered and i always insure goods.

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