Worldoffelco Reviews 

188
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I’ve ordered from this company before. They were fine if you’re in no rush. I therefore paid for next day delivery which they offer. 2 days later I received an email to say one of the items was cur... See more

Rated 4 out of 5 stars

On ordering with Felco I was met by male assistant who sounded pretty put off by having to answer 2 of my questions, but we got there at the end and I have made my order, delivery was prompt. I would... See more

Rated 2 out of 5 stars

Ordering was easy. Dispatch was as promised. But order was dispatched using Royal Mail with an expected delivery 2 - 3 working days. It is now 7 working days and I still await delivery. Royal Mail... See more

Rated 5 out of 5 stars

Purchased Felco cutters. Usual top quality item from Felco. They may seem expensive, but their tools last years. My trusty secateurs have seen long service, and the occasional refurb has kept them in... See more

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3.7

Average

TrustScore 3.5 out of 5

188 reviews

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3.7

All reviews

(188)

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Rated 5 out of 5 stars

This was the first time that I source a …

This was the first time that I source a spare part for my partners secateurs. The website was easy to use and I found the item I needed within a matter of moments. Even more pleasing was not having to pay carriage as a 2-3 day postal service was more than adequate.
I would have no hesitation in recommending Felco in the future

July 3, 2017
Unprompted review
Rated 5 out of 5 stars

Don't Know how they do it.!!!!

This is the second time i have ordered a felco product from this company,and again i am amazed at the speed of delivery.I was watching my wife struggling to deadhead a plant,at 10'oclock yesterday morning,turned on the pc and ordered a pair of trimming snips.At 10.30 this morning she is out in the garden happily snipping away with them.Can't beat that for service...Many Thanks...

June 24, 2017
Unprompted review
Rated 5 out of 5 stars

Exceptional service and quality

My Felco secateurs have had regular and often heavy use for over 10 years. They are of superb quality and all the parts are replaceable which means they are a sustainable product. I have only had to replace one cutting blade so far and that was because I hit an unseen piece of stock fence wire.
I ordered a pair for my wife yesterday at a very competitive price and they arrived in today's post!
Exceptional service and exceptional quality - I have no hesitation in recommending World of Felco.

June 15, 2017
Unprompted review
Rated 3 out of 5 stars

Missing parcel

I paid for next day delivery.
It did not arrive.
Tracking said 'closed carded' at 11.05 day of promised delivery. Don't know what that means.
Tried to connect by phone and email with Felco and APC=no response.
Just noticed tracking on my App says 'out for delivery' today 14th June-website tracking not yet updated.

June 14, 2017
Unprompted review
Rated 5 out of 5 stars

Top company

Really pleased with the products and customer service I have received. They have pointed me in the right direction with regards to a pair of Felco secateaurs I inherited and holsters and knives i have purchased have been excellent quality. The prices including basic postage is a great help and the little £1 vouchers are always welcome and used regularly. Top company.

June 1, 2017
Unprompted review
Rated 5 out of 5 stars

Felco No. 5. Great service and a perfect tool

Ordered online and got it a day later with free postage. I went for the entry level model, Felco No. 5. I do not know what more one needs for an occasional cut in the garden, just a perfect tool. It is sharp, feels heavy and solid. I doubt I will ever need to upgrade to No. 2.

May 28, 2017
Unprompted review
Rated 5 out of 5 stars

Saw Blade

Ordered a replacement blade for my Felco handsaw on a Saturday evening. Was delivered as described on the Tuesday.

May 24, 2017
Unprompted review

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