Worldoffelco Reviews 

188
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’ve ordered from this company before. They were fine if you’re in no rush. I therefore paid for next day delivery which they offer. 2 days later I received an email to say one of the items was cur... See more

Rated 4 out of 5 stars

On ordering with Felco I was met by male assistant who sounded pretty put off by having to answer 2 of my questions, but we got there at the end and I have made my order, delivery was prompt. I would... See more

Rated 2 out of 5 stars

Ordering was easy. Dispatch was as promised. But order was dispatched using Royal Mail with an expected delivery 2 - 3 working days. It is now 7 working days and I still await delivery. Royal Mail... See more

Rated 5 out of 5 stars

Purchased Felco cutters. Usual top quality item from Felco. They may seem expensive, but their tools last years. My trusty secateurs have seen long service, and the occasional refurb has kept them in... See more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(188)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Found the website ordering a bit round the houses, I like simple things that you do not have to think about when buying something.
Pruners turned up in the post a few days after ordering.

June 7, 2015
Unprompted review
Rated 5 out of 5 stars

SUPERB SERVICE

Ordered secateurs on Wednesday. Came Thursday morning. Price was cheaper than anywhere else and free delivery.
Will definitely use again.

June 4, 2015
Unprompted review
Rated 5 out of 5 stars

So easy to use and really efficient

I needed to order a spring for my fathers pruners and we couldn't find it in any garden centre so I was delighted to see the online Felco store where each part of the pruner was clearly identified and numbered. With ordering made so simple and no postage what is there not to like. Brilliant all round and arrived really quickly. Spring fits and Dad also benefitted from me ordering another Felco product, with which he was delighted.

June 2, 2015
Unprompted review
Rated 5 out of 5 stars

Prompt Delivery - Easy to use web site

E-mail from World of Felco reminded me that my pruners needed some TLC . I ordered some Felco spare parts and sharpening tool. It was easy to find the parts I needed on the web site and the goods were delivered promptly. The Felco video on the web site was very useful. I will use them again and recommend them. My local garden centres do no stock Felco so it was great to have Worldoffelco.

May 31, 2015
Unprompted review
Rated 4 out of 5 stars

Full Service, web site could be improved

Excellent speed of despatch and absolutely the full range. It would be better if the site could narrow down by option - left/right hand, small/large hand etc rather than having to go through all the models. If that facility is there, I couldn't find it. Other than that - no problems at all.

May 26, 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful

These guys are the best, spoke to a chap called Lee who spoke through the various kinds of secateurs. After an hour of his advice I took the model 2. The cheeky sod even got me to buy a holster - that's a salesman - a credit to his business!

May 6, 2015
Unprompted review
Rated 5 out of 5 stars

Very efficient service

I would completely recommend Felco. They are totally reliable and provided my secateurs at speed. I have yet to use them but they look impressive and hopefully will last for many years

April 29, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service!

Ordered a Felco 310 plus two spare parts for my 15 year old felco model 2. Placed order afternoon of Friday, arrived on Saturday morning! !
Great prices and even better service.
Will always use for my parts and new items.
Bill G Liverpool.

April 13, 2015
Unprompted review
Rated 5 out of 5 stars

New customer to World of Felco

This is the third Felco product I have because they are outstanding quality and I would recommend the product for any keen gardener. This is the first time I have used World of Felco and I am very pleased for the following reasons:

1) Product cheaper than my local garden centre (where I bought previous products)
2) Offered postage free
3) Ordered on a Tuesday delivered on the Thursday well packaged
4)Communication emails clear and helpful

Great service thank you!

April 10, 2015
Unprompted review
Rated 5 out of 5 stars

'Shear' delight

I purchased a pair of Felco No.2 secateurs as a mature, amateur gardener, after much research on the web. Nearly all professionals were recommending the No.2's. I've always preferred anvil types, but the lower blade is quite thick and cradles the wood very well. I wanted the best quality tool and was prepared to pay for it. Despite this, the price was reduced, so all smiles here. The service I received from Felco was excellent. from the advice on the phone to ordering and speedily receiving my well-packaged secateurs. I also like that you can service them to keep them pristine. They work beautifully; buttery and safe, even cutting wood up to 1" (25mm) thick. Top marks from me.

April 2, 2015
Unprompted review
Rated 5 out of 5 stars

fantastic service

This company delivers fantastic service, ordered 9.58 am one day, delivered 8.58 am the following day

March 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent company

We have used world of Felco for our secateurs about 6 time now they have a fast turnaround and if ever short on stock have kept me updated. Easy to use website

Well done

March 10, 2015
Unprompted review
Rated 4 out of 5 stars

Package impossible to get into!

This would have been five starts were it not for the fact that the package was so over-wrapped it was virtually impossible to get into, and when I eventually did, I had damaged the card on the back of the secateurs and the plastic covering them. As the secateurs are a present for my husband, this is disappointing.

February 24, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look