World of Wheelchairs Reviews 66

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many people highlight the seamless ordering process and the speed at which their items arrived, often sooner than expected. Consumers are particularly impressed with the quality and functionality of the wheelchairs, noting their ease of use, maneuverability, and robust build. However, some customers experienced minor issues, such as a flat tire upon delivery, which required them to seek external solutions. A few people also found that while the product itself was excellent, it was larger than anticipated when folded, suggesting that checking dimensions beforehand is advisable.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Delivery service

Consumers express high satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Service

Users describe positive interactions with service. Customers consistently praise the speedy and excellent... See more

Quality

Reviewers highlight positive aspects of quality. Customers are impressed with the build quality, noting that... See more

Order

People report positive experiences with order. Customers consistently praise the seamless and speedy service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the G-Explorer, all terraine wheelchair. Price and service was good.delivery quite quick too. The chair is both taller and wider when folded, than I had realised. But the main wheels can deta... See more

Company replied

Rated 5 out of 5 stars

All about the customer though their delivery team is faster than there emailing department !! Ordered it for my Mum on a Wednesday arrived at her apartment on Saturday - got an email on Monday saying... See more

Company replied

Rated 5 out of 5 stars

I had a slight issue with the panel on my new wheelchair so emailed the company with two images along with a description. The gentleman I dealt with was very prompt in replying and extremely helpful.... See more

Company replied

Rated 5 out of 5 stars

Fantastic quick service from ordering my wheel chair to delivery! This was an upgrade for me after using just a small fold up travel chair, so this amazing off road set of wheels gives me so much more... See more

Company replied


Company details

  1. Wheelchair Store

Written by the company

At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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Rated 2 out of 5 stars

Very disappointed about dimensional…

Very disappointed about dimensional information on website particularly the overall width of wheelchair

March 15, 2025
World of Wheelchairs logo

Reply from World of Wheelchairs

Hi Mr Rickwood,

We’re sorry to hear you’re disappointed. The wheelchair dimensions are listed on our website, but we understand these things can still happen — which is exactly why we have a quick and easy return/swap process in place. I know Tom has already been in touch, and a smaller model is on its way to you now.

We always encourage customers to double-check measurements before ordering to ensure the best fit, and we’re glad we’ve been able to speak with you directly to get things sorted.

Rated 5 out of 5 stars

As advertised..well priced.

The wheelchair was completely as advertised. It was delivered on time and packaged well. The wheelchair is well made, sturdy and user friendly.

March 1, 2025
World of Wheelchairs logo

Reply from World of Wheelchairs

Hi there Christina,

Thanks for the 5 stars! We’re really pleased the wheelchair met your expectations and arrived on time. It’s great to hear you’re happy with the quality and ease of use of the chair :)

Rated 5 out of 5 stars

Product was exactly as described

Product was exactly as described, A first class wheelchair, at a very good price, goes well over grass, gravel, wet leaves and poorly maintained pavements, all important areas can be adjusted to suit the user, the pneumatic tyres are a godsend on rough ground, it puts the solid wheels in the shade for comfort.
The chair arrived within 48 hours of my order, first class service for a first class wheelchair.

March 9, 2025
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Reply from World of Wheelchairs

Hi Marc,

Thanks so much for the detailed review — we’re really glad to hear the wheelchair is performing so well for your needs and that the adjustable features are proving useful. Pneumatic tyres do make all the difference!

Delighted it arrived quickly and that you're happy with both the product and service.

Rated 5 out of 5 stars

Efficient and quick

The website was easy to use and my wheelchair arrived really quickly. It works great.

February 28, 2025
World of Wheelchairs logo

Reply from World of Wheelchairs

Hi Hannah,

Thank you so much for the lovely review! Great to hear the website was easy to navigate and that your wheelchair arrived quickly. Even better to know it’s working well for you — that’s exactly what we like to hear.

Rated 5 out of 5 stars

Sisters wheelchairThey are the best company I have ever…

They are the best company I have ever done business with nothing was to much trouble for them and would highly recommend them

March 20, 2025
World of Wheelchairs logo

Reply from World of Wheelchairs

Hi David,

Wow — what a compliment! Thank you so much for your kind words. We’re genuinely thrilled to hear you had such a positive experience with us. I'm glad we managed to work out a solution that worked for you.

It means a lot that you’d recommend us, and if there’s ever anything else we can help with, we’re just a call or message away.

Rated 5 out of 5 stars

Excellent wheelchair.Good service

Excellent wheelchair at a very reasonable price. Fast and efficient service.

March 3, 2025
World of Wheelchairs logo

Reply from World of Wheelchairs

Hi David,

Thanks for the great review! We’re really glad you’re happy with the wheelchair and the service you received.

Appreciate you taking the time to share your feedback.

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