Ordered a suit online but was unsure about sizing so sent an email to ask. Kieron was so helpful and friendly - responded instantly, offered suggestions and even managed to find the exact size we want... See more
Company replied
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I needed some new Secrid products and this site had the largest selection so ordered a Card Protector and Mini Wallet online. Both items were individually wrapped, came with a separate bran... See more
Company replied
Excellent service. Had a query about my purchase, they replied almost immediately when they opened the next morning. A personal email from a real person, not an automated reply. You don’t get cust... See more
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The staff at Woven were excellent, really helpful and nothing was a problem to get the suit just right and fitting perfectly before my recent wedding. Definitely would recommend and looking forward... See more
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Company details
Written by the company
Woven is an award-winning Gentlemen's Outfitters situated in the heart of Durham City and was born out of a desire to have a more personal approach to men's fashion. We offer a diverse range of tailoring, casual wear, accessories & footwear; alongside wedding packages, suit hire & bespoke made-to-measure services. The woven workshop also offers clothing alterations and dry cleaning all under the same roof. As an independent retailer, we pride ourselves on our customer service, for which we have won numerous awards. We are immensely proud to say we have gained over 15 different retail awards, including Durham City's Retailer of the Decade, Independent business of the year and Family business of the year.
Contact info
21 Elvet Bridge, DH1 3AA, Durham, United Kingdom
- 01913741002
- web@wovendurham.co.uk
- wovendurham.co.uk
You should know
4.9
Excellent
180 reviews
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Fast service, good quality
Alterations made to jacket and trousers. Fast service, good quality.
March 28, 2025
Reply from Woven Durham
Hi Pauline, thank you for the review!
Everything is perfect
Everything is perfect! However, I missed one important point. The cost of customs clearance for delivery from the UK to Germany.
March 12, 2025
Reply from Woven Durham
Hi Stefan, thank you for the review!, The customs are also very frustrating for us, as we have no control over them.
Consistently good
I have put used Woven on previous occasions and once again have had no issues.
I would like a bit more detail on their website, such as weight of the fabric used and a more accurate description of the makeup of the garment materials %.
But apart from that I can not think of many areas Woven could improve in.
Possibly offer an Emergency services and Forces discount would be nice.
Overall I am sure I will use them again in the future and would recommend them to a friend.
March 11, 2025
Excellent price for a 100% peregrine…
Excellent price for a 100% peregrine woollen jumper super quick delivery. Will buy from Woven Durham again . Tracey prestatyn
March 3, 2025
Reply from Woven Durham
Hi Tracey, thank you for the review!
Reply from Woven Durham
Hi Trudy, thank you for the review!
Excellent service and knowledge from…
Excellent service and knowledge from staff. Made the experience easy
February 17, 2025
Reply from Woven Durham
Cheers mate!
Very good service again
Very good service again. Quality of product was excellent too
February 11, 2025
Reply from Woven Durham
Thank you for review Chris, always appreciated!
I purchased a Jonah Tailored Coat
I purchased a Jonah Tailored Coat - in Green. Both the product and service I received were fantastic.
February 21, 2025
Unprompted review
Reply from Woven Durham
Thank you John!, glad you are happy with the coat.
Great quality clothes at affordable prices
My favourite shop by miles
Love the range
February 5, 2025
Reply from Woven Durham
Great to hear you love the shop, I look forward to seeing you again.
Fantastic customer service
Fantastic customer service. Pleasure to deal with.
Scott and colleagues are helpful and attentive.
January 31, 2025
Reply from Woven Durham
Hi David,
Thank you for the review we appreciate it, so glad we got you sorted.
Regards, Scott
Attentive, friendly, punctual service!
Attentive and friendly service regarding shipment. Received Gabicci Statham in 48R as described on website and order. True to size and nicely packed. Very pleased with service and product.
January 21, 2025
Reply from Woven Durham
Hi Hans,
Thank you so much for the nice review.
Regards, Scott
Top class shop
January 21, 2025
Reply from Woven Durham
Hi Kevin,
Great to hear! Thank you for the kind review.
Regards, Scott
Reply from Woven Durham
Hi Mark,
Thank you for the review, we really appreciate it!
Regards, Scott
Reply from Woven Durham
Hi Jane,
Glad to hear you were happy with the service! See you again soon.
Amazing customer service !
January 13, 2025
Reply from Woven Durham
Hi Matthew,
Thank you so much for your review, really glad we found the right size for you.
Regards, Scott
Very helpful
Very helpful. Approached Woven for some waistcoats for my groomsmen. They were extremely helpful in finding the correct sizes. Would recommend.
January 8, 2025
Reply from Woven Durham
Hi Brendan,
It was an absolute pleasure helping you find all the sizes you needed for you and the guys, look forward to seeing you again soon.
Regards, Scott
Product & Price that are exceptional.
Product & Price that are exceptional. Would have been a flawless transaction if communication around shipping would have been better. No notice of dispatch via email or other methods and it simply stated - awaiting dispatch until the day it turned up. Even with this I would certainly shop here again.
January 8, 2025
Reply from Woven Durham
Hi Ben,
Thank you so much for the kind review, cheers for the heads up on the shipping updates not coming through, once I have inputted the tracking number, it should email you automatically, that must have failed somehow. Thanks for letting us know.
Regards, Scott
Reply from Woven Durham
Hi,
Thank you for the review!
Thanks, Scott
Well presented gift wrapping
Quick, efficient posting, protective packing and quality gift wrapping, which was an unexpected extra!
These will make superb gifts!
December 22, 2024
Reply from Woven Durham
Hi Rachel,
Thank you so much for the review!
Regards, Scott
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