I'm trying to reach them through all their emails, Instagram, Facebook, TikTok, YouTube, and website chat. But they. Never reply for many days What can I do more??
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See what reviewers are saying
I really like the bag which was an excellent price. Unfortunately there was a problem with postage resulting in my having to pay excess postage. I mentioned this in my review and customer service imme... See more
Update at 13Apr - Wow Travel contacted me and apologised for their mistake. They have expedited delivery of the correct bags, which hopefully will arrive in the next day. Original post on 11Apr26... See more
brought a hard shell underseat case. Really well made and maximises the space available by having removable wheels. The little built in extras (cup and phone holder) are very useful for when you are s... See more
3.8
Great
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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All my cases were perfect
All my cases were perfect, delivery was quick, will be buying again in future.
January 3, 2025
Unprompted review
Reliable and efficient service
Reliable and efficient service. Staff is polite and professional. Very easy to use. Overall Very happy with the experience .
January 30, 2025
Unprompted review
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I had an absolutely fantastic experience! From start to finish, everything was seamless and well-organised. The customer service was outstanding—friendly, responsive, and always willing to go the extra mile to ensure a smooth trip
February 1, 2025
Unprompted review
Premium Product for Low Price
Firstly the service was a quick delivery and professionally presented. I was a little sceptical at first as the price is cheap but the product is premium. Spacious compartments and just right for short haul flights. Highly recommend this for the regular traveller.
February 20, 2025
Unprompted review
I had a great experience with them.👍👍
February 7, 2025
Unprompted review
Amazing bag
Amazing bag, high quality, excellent value for money, quick delivery. Great product. Highly recommended
February 17, 2025
Unprompted review
I was so happy with my order
I was so happy with my order, fast delivery, amazing customer service aswell. Would highly recommend buying your suitcases from here, i was so much on possible baggage charges
February 21, 2025
Unprompted review
It’s perfect it’s surprising how much u…
It’s perfect it’s surprising how much u can get in it, we have the easyJet ones one pink one black, my husbands looks slightly bigger than mine, and have been asked 3 times in 2 holiday to check the bag sizer, took wheel off fitted perfect, best thing ever better than lugging a bag
January 1, 2025
Unprompted review
I ordered from this company last month…
I ordered from this company last month for my trip to Spain. I ordered the smaller suitcase which was the Ryanair size and I got a purple one which was so nice and it came so fast! I have recommended wow travel to my friends who are flying out soon as we are all going Greece!
February 21, 2025
Unprompted review
Arived by fast delivery
Arived by fast delivery, item is fantastic just perfect
Very easy start to finish
Thanks
February 21, 2025
Unprompted review
I recently purchased the Ryan Air bag
I recently purchased the Ryan Air bag, and I couldn't be happier with my choice. Durable, lightweight and spacious compartments that keep everything organised. The design is very practical. The bag has comfortable straps that make it easy to carry, even when it's fully packed. I took it on a weekend trip, and it held everything I needed without feeling bulky. Plus, the water resistant fabric gave me peace of mind during unexpected rain.
Overall, this travel bag exceeded my expectations. I highly recommend.
February 13, 2025
Unprompted review
Flew with ryanair and the case was…
Flew with ryanair and the case was perfect , also came next day delivery
February 3, 2025
Unprompted review
Reply from Wow Travel
Thank you for your review!
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