wownine.com Reviews 399

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be easy and seamless, appreciating the straightforward steps to purchase items. People also expressed excitement about receiving their products and loved the concept of personalized gifts. Some consumers were very satisfied with the final product quality and packaging, noting that items were exactly as advertised and made for amazing gifts. However, some people were dissatisfied with the lack of a preview option for customized products, making them unsure of the final appearance. There were also concerns regarding customer service, with several reviewers reporting poor experiences, incorrect orders, and difficulties in resolving issues. Additionally, some customers received products that were poorly made, damaged, or did not match their expectations, leading to significant disappointment and delays in receiving their orders.

What people talk about most

Product

Customers had ambiguous experiences with product, with some praising the amazing results of gifts and finding... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some finding the ordering process easy,... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality of items, including... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process easy and seamless,... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I LOVE the concept of having your significant other's eyes on a shirt, the format is perfect. The only thing that was tough was I didnt know if I needed to send you a cropped photo of the eyes, or if... See more

Rated 4 out of 5 stars

The only thing I’m not fond of is having to rate this website without the product first but for now I have no complaints I hope it comes out beautiful thank you!

Rated 4 out of 5 stars

I think everything is amazing about the ordering process but I would just like to know an estimate time amount that it would take to be delivered.

Rated 4 out of 5 stars

It would be nice to be able to see a preview of the final product before completing the order. In retrospect, I discovered an error and now hope that it will be corrected.


3.6

Average

TrustScore 3.5 out of 5

399 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 4 out of 5 stars

The product is great!

The product is great!! I really liked it on the page. However I couldn’t find any information to track my order, could someone tell me how to do it please.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Christmas Embroiled sweatshirt

They advertised for Christmas the personalized embroiled sweatshirt. You just send your dogs picture . I requested one sweat shirt which total cost was $59.93 dollars.

It took almost 4 weeks to get the product, which was a bad sign. I was in shock when I received the sweat shirt, its obvious is made in China, poor material quality, the embroiled dog isn't my dog, the sweatshirt came with a huge white circle that you can't get rid.

This is a scam be careful! The worst thing is they only want to refund 15% of the total cost. DO NOT buy anything from them!!!

December 23, 2024
Unprompted review
Rated 4 out of 5 stars

Everything was user friendly and very…

Everything was user friendly and very easy to purchase. My only recommendation is that you choose a better way to scroll through your calendar. Because I had to go month by month all the way back to 2018z

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

Help

Is there any way to add 1 more name to the shirt please? I don't mind paying extra. The name is "River". My ord e r number is Order #202463329. Please let me know how much extra it is so i can make a note of it. Thank you, .....randy burmingham

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

An embroidered picture of the best dog ever.

When I saw your tiktok video it brought on tears. We just lost our shaweeny batman last year and my wife 😢 took it hard. I just thought that this hoodie with his picture would be a great gift for my wife.
Thank you 😊 🙏 I just wish you could offer front and back so I could have added another picture of batman with my wife taking a stroll in the dog park.

November 13, 2024
Unprompted review

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